Likelihood to Recommend I think the best scenario for using Definitive Healthcare is if accuracy isn't very important. If you just want to spam a lot of people and you don't really care where the contacts land, they're your vendor. If, on the other hand, you like accuracy and are hoping the commercial list vendor supplies data that will help your business grow, I feel they are less well suited to those use cases.
Read full review LeadLander is great for sales reps who are looking for additional insights when attempting to get the right message to the right audience at the right time via the right medium. Nevertheless, the tool is basically fairly simplistic in terms of what you get. Data is delivered via email and can be tailored in terms of frequency and territory, but the overall information presented is fairly simple. The links to websites visited and accompanying information pertaining to frequency and duration are incredibly helpful. Nevertheless, if you have a lot of users visiting sites that utilize a free version of your tool, care is required to ensure that your messaging is not falling on deaf ears. Overall, the tool is very useful for accomplishing awareness of baseline insights pertaining to prospective clientele visiting your company's website in order to craft more meaningful messaging.
Read full review Pros Provides a list of hospitals, health systems, medical groups, and practices Helps show what locations are under certain systems or groups Gives insight into specialties and employee counts Read full review Leadlander has an excellent database of IP addresses. Often the address is registered to some unknown cable company but leadlander seems to identify them. Leadlander is well designed and intuitive to use. Leadlander captures page data and referral that we wouldn't otherwise have. Read full review Cons Outdated UI and lacks integration with popular software Account Management team is unempowered to solve problems or come up with creative solutions. Slow response time. I waited 3 weeks for a response from their team on a question. Database lack key contacts especially Director level and above. Poor tool for sales team. Poor customer service. I constantly felt like I was chasing them for a meeting or on questions. Read full review Be able to see the people in addition to the accounts. Integrate with our tech stack (it may but it's not a feature I am currently aware of). Better matching of IP addresses. Daniel McHugh Market Manager: Strategic Partners & Performance Based Partnerships
Read full review Likelihood to Renew Currently, we have not went out to look for another tool because we are happy with LeadLanders' performance. If we were to be approached by any of their competitors, we would look to investigate the difference and similarities between the tools. In the past, we used a tool that provided images and steps taken to show the route a prospect takes and I found that to be very interesting.
Read full review Usability It was unusable for us because key contacts were not there and our sales team had to tell Definitive what contacts were missing. Waste of time and money.
Read full review Support Rating Account Managers and team often do not respond for weeks at a time.
Read full review Alternatives Considered I use both. Definitive Healthcare is better when you need specific hospital and clinic names.
ZoomInfo only gives you a local address but refers to each location as the health system name so hard to define where particular people are from.
Read full review ActOn also provides website analytics, however if we have a contact in our CRM - it will tell us each morning if that specific contact visited our website rather than just a company name. It is interesting to note that both ActOn and Leadlander often have different results and companies. I'm not sure why there is a discrepancy, however overall, both tools are fairly comparable.
Read full review Return on Investment In my experience, We've experienced no value from the data In my opinion, we've paid for no value So the RoI is negative Read full review Our Demand Generation team primarily uses this tool and has been wildly successful! Their entire office area is covered in wins, including amounts. One of the larger deals found on LeadLander was 4.2 million. A current opportunity is set at 2.5 million. I think the ROI speaks for itself with those deals. Read full review ScreenShots