Intouch Insight vs. Delighted by Qualtrics
Intouch Insight vs. Delighted by Qualtrics
Product | Rating | Most Used By | Product Summary | Starting Price |
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Intouch Insight | N/A | Intouch Insight offers a portfolio of customer experience management (CEM) products and services that promise to help global brands delight their customers, strengthen brand reputation and improve financial performance. Intouch was founded in 1992 and works with over 300 brands in North America, offering its CEM software and services which include: customer experience management software survey software mobile forms software mystery shopping… | N/A | |
Delighted by Qualtrics | Small Businesses (1-50 employees) | Delighted is a tool for gathering real time, actionable feedback from customers via email, web or SMS. Delighted uses the Net Promoter System to measure the customer journey, and takes care of aspects of the customer feedback process from collection and analysis, through notification and distribution. Delighted aims to be the single source to manage surveys for customers, partners, vendors and employees. This is to enable organizations of all sizes to create a customer-centric organization, … | $25 |
Intouch Insight | Delighted by Qualtrics | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | 10% discount with annual payment. Contact the vendor at hello@delighted.com for custom pricing. | ||||||||||||||
More Pricing Information |
Intouch Insight | Delighted by Qualtrics | |
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Top Pros | No answers on this topic | |
Top Cons |
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Intouch Insight | Delighted by Qualtrics | |
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Small Businesses | Sogolytics Score 8.9 out of 10 | Jotform Score 8.7 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | Jotform Score 8.7 out of 10 |
Enterprises | Quadient Inspire Score 9.4 out of 10 | Verint Voice of the Customer Score 7.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Intouch Insight | Delighted by Qualtrics | |
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Likelihood to Recommend | 6.0 (1 ratings) | 9.0 (5 ratings) |
Usability | - (0 ratings) | 9.0 (1 ratings) |
Support Rating | - (0 ratings) | 10.0 (1 ratings) |
Intouch Insight | Delighted by Qualtrics | |
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Likelihood to Recommend | InTouch Insight Inc. | Qualtrics |
Pros | InTouch Insight Inc. | Qualtrics |
Cons | InTouch Insight Inc. | Qualtrics |
Usability | InTouch Insight Inc. No answers on this topic | Qualtrics |
Support Rating | InTouch Insight Inc. No answers on this topic | Qualtrics |
Alternatives Considered | InTouch Insight Inc. | Qualtrics |
Return on Investment | InTouch Insight Inc. | Qualtrics |
ScreenShots | Delighted by Qualtrics Screenshots |