What users are saying about
6 Ratings
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18 Ratings
6 Ratings
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Score 6.7 out of 100

Survey Anyplace

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18 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100

Likelihood to Recommend

Delighted

If you need a cheap solution and do not care too much about the data you are getting from your NPS program, then Delighted will do the trick. This does not seem to fit the needs of enterprise customers who want to go deep on data, segmentation, and quality feedback.
Jesse Brightman | TrustRadius Reviewer

Survey Anyplace

Survey Anyplace appears well-suited to creating surveys where the user can leave and come back. It would be pure speculation as to what it would not be appropriate for. After researching every other possible survey software, I can say it is the best solution available which offers saved progress surveys and decent design aesthetic.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Survey Format & Appearance

Delighted
7.1
Survey Anyplace
8.2
Themes
Delighted
6.4
Survey Anyplace
8.0
Custom logo/branding
Delighted
7.8
Survey Anyplace
8.6
Survey templates
Delighted
Survey Anyplace
8.1

Survey Reporting & Analytics

Delighted
7.8
Survey Anyplace
8.1
Response tracking
Delighted
6.0
Survey Anyplace
8.5
Data export
Delighted
8.8
Survey Anyplace
8.3
Standard reports
Delighted
8.6
Survey Anyplace
8.2
Custom reports
Delighted
Survey Anyplace
7.9
Analytics
Delighted
Survey Anyplace
7.8

Survey Distribution

Delighted
7.0
Survey Anyplace
Respondent restrictions
Delighted
7.0
Survey Anyplace

Survey Content

Delighted
Survey Anyplace
8.8
Changes to live survey
Delighted
Survey Anyplace
8.8
Question design help
Delighted
Survey Anyplace
8.8
Multiple question types
Delighted
Survey Anyplace
8.7

Survey Logic

Delighted
Survey Anyplace
8.7
Survey logic flexibility
Delighted
Survey Anyplace
8.7

Pros

Delighted

  • Customizable - you can choose how often to have this go out.
  • You can add in a variety of buttons and change the questions that you want to have in the survey.
Anonymous | TrustRadius Reviewer

Survey Anyplace

  • This tool does it all. It handles surveys, report generation, email management, ecommerce, and more.
  • The surveys, emails, and reports are highly customizable. You are only limited by your imagination and a little HTML and CSS.
  • The experience for end users is great. We have never gotten any feedback that the survey experience was anything but easy. The fact that no one notices the user experience tells me that it's great.
  • The team and support they provide are top notch.
Kenny Mobley | TrustRadius Reviewer

Cons

Delighted

  • I would like to see more robust integrations with more software.
  • Reporting filters can’t be pre-configured or edited but instead, are based on column headers found in uploaded data. This can result in a messy dashboard.
  • Similarly, there are no usable options for reporting on date ranges, before/after dates, etc.
Anonymous | TrustRadius Reviewer

Survey Anyplace

  • Creating something highly customized at the ReportR level means you will need to have some savvy with CSS if you want to do it yourself. But it also means you can create something truly incredible and they do not have the same limitations as other similar software.
Anonymous | TrustRadius Reviewer

Support Rating

Delighted

No score
No answers yet
No answers on this topic

Survey Anyplace

Survey Anyplace 9.1
Based on 1 answer
The team at Survey Anyplace is invested in our success. They have helped me through numerous sticky situations, often within hours not days. Being based in Europe is never an issue either. Questions and support is always timely.
Kenny Mobley | TrustRadius Reviewer

Alternatives Considered

Delighted

Delighted is very easy to use, for both our organization and our customers. There was little, if any, learning curve to figure out how to use most of its features. On the customer end, it's as simple as opening your email and tapping a rating. This makes customers more likely to respond and provides us with more data to work with. Other survey services we have tried are not that simple and we have gotten a much better response rate with Delighted.
Dave Becker | TrustRadius Reviewer

Survey Anyplace

Survey Anyplace is an excellent piece of software.
It can create in depth surveys and has a huge functional capability! I would highly recommend using Survey Anyplace for any business as it is so adaptable!
The support team are fabulous and always on hand to answer any queries and set up Zoom calls for more tailored help! Mark has been brilliant in helping me to create a complex survey!
Anonymous | TrustRadius Reviewer

Return on Investment

Delighted

  • Negative ROI - this cost myself and my team way too much time, effort, and energy to ensure we were getting the right data. We make too many business decisions and customer communications based on our customer feedback programs, and data cleanliness - or lackthereof- truly made this a tough buy.
Jesse Brightman | TrustRadius Reviewer

Survey Anyplace

  • As a publisher, the quizzes provide us with compelling type of "advertising" product to engage our clients' audiences.
  • We use the quizzes to direct respondents to thought leadership content for lead gen. The "correct response" feature in the quizzes provide the most interesting sample of our clients' content.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Delighted

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Delighted Editions & Modules

Edition
Survey 100 people/month$25
Survey 750 people/month$49
Survey 2500 people/month$99
Survey 5000 people/month$149
Survey 10,000 people/month$249
    Additional Pricing Details
    10% discount with annual payment. Contact the vendor at hello@delighted.com for custom pricing.

    Survey Anyplace

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Survey Anyplace Editions & Modules

    Edition
    Free$0
    Essential$392
    Professional$592
    EnterpriseOn request
    ReportROn request
    1. per month
    Additional Pricing Details

    Rating Summary

    Likelihood to Recommend

    Delighted
    5.4
    Survey Anyplace
    8.8

    Support Rating

    Delighted
    Survey Anyplace
    9.1

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