Delighted by Qualtrics vs. Userlane
Delighted by Qualtrics vs. Userlane
Product | Rating | Most Used By | Product Summary | Starting Price |
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Delighted by Qualtrics | Small Businesses (1-50 employees) | Delighted is a tool for gathering real time, actionable feedback from customers via email, web or SMS. Delighted uses the Net Promoter System to measure the customer journey, and takes care of aspects of the customer feedback process from collection and analysis, through notification and distribution. Delighted aims to be the single source to manage surveys for customers, partners, vendors and employees. This is to enable organizations of all sizes to create a customer-centric organization, … | $25 | |
Userlane | Enterprise companies (1,001+ employees) | The technology developed by Userlane is designed to guide users through software like a GPS turn-by-turn navigation system. The vendor says this allows every user to operate even complex software on a professional level without any learning curve. Userlane includes interactive step-by-step guides, which can be implemented on top of every existing web-based software or e-commerce website. These interactive guides lead every user through all processes and show them live within the… | N/A |
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | Required | ||||||||||||||
Additional Details | 10% discount with annual payment. Contact the vendor at hello@delighted.com for custom pricing. | The pricing is heavily dependent on your requirements therefore we ask you to contact us directly. | ||||||||||||||
More Pricing Information |
Delighted by Qualtrics | Userlane | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Delighted by Qualtrics | Userlane | |
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Small Businesses | Jotform Score 8.7 out of 10 | Pendo.io Score 8.2 out of 10 |
Medium-sized Companies | Jotform Score 8.7 out of 10 | Whatfix Score 9.3 out of 10 |
Enterprises | Verint Voice of the Customer Score 7.8 out of 10 | Whatfix Score 9.3 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Delighted by Qualtrics | Userlane | |
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Likelihood to Recommend | 9.0 (5 ratings) | 9.1 (4 ratings) |
Usability | 9.0 (1 ratings) | 9.1 (1 ratings) |
Support Rating | 10.0 (1 ratings) | - (0 ratings) |
Delighted by Qualtrics | Userlane | |
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Likelihood to Recommend | Qualtrics | Userlane |
Pros | Qualtrics | Userlane |
Cons | Qualtrics | Userlane |
Usability | Qualtrics | Userlane |
Support Rating | Qualtrics | Userlane No answers on this topic |
Alternatives Considered | Qualtrics | Userlane |
Return on Investment | Qualtrics | Userlane |
ScreenShots | Delighted by Qualtrics Screenshots | Userlane Screenshots |