What users are saying about
75 Ratings
61 Ratings
75 Ratings
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Score 8.1 out of 100
61 Ratings
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Score 7.5 out of 100

Likelihood to Recommend

Dell Boomi

Dell Boomi is well suited for integrating between ERP systems, especially Netsuite, SAP, Salesforce. Built in access to platform API, Auth to API, access to data or triggers/actions, etc. speeds delivery. There are many connectors available making this process faster. It is best suited to an organization that needs to rapidly roll out new integrations or changes on a regular basis. It's less well suited when larges amounts of data need to be processed very quickly in a parallel method. It's possible to handle things in parallel, but because of the workflow connectors and design process you are much more likely to build something that is handling one record at a time sequentially instead of building a process that is processing hundreds of records simultaneously for real time processing. It's also less well suited where complex code is the common path for integration as it does not connect to source control and common software development processes for managing code/test/deploy. (Those things can be used, but it requires additional effort to manage.)
Anonymous | TrustRadius Reviewer

IBM BPM

Have your process first on paperIts important to first document the process before venturing into BPMS. It will save a lot of pain and heartaches. A BPM tool is nomagic bullet, it merely automates your process. Its upto you to put visibility and tracking on top of it. Provide monitoring so thatyou get a chance to improve your process continously.BPM is not an applicationIf you are trying to build an application with BPM, chances are that your are alraedy failing. BPM must be a strategic initiative for anorganization. Yes, you build Dashboards, Reports and other software in BPMS, however you do it at a process level not at an applicationlevel.http://bpmstech.blogspot.com/2011/05/bpm-initiative.htmlKnow the difference between process data and business datahttp://bpmstech.blogspot.com/2011/05/lombardi-best-practices.htmlhttp://bpmstech.blogspot.com/2012/02/bpm-system-architecture.html
Prasanna Selvaraj | TrustRadius Reviewer

Feature Rating Comparison

Cloud Data Integration

Dell Boomi
8.2
IBM BPM
Pre-built connectors
Dell Boomi
9.0
IBM BPM
Connector modification
Dell Boomi
7.7
IBM BPM
Support for real-time and batch integration
Dell Boomi
9.1
IBM BPM
Data quality services
Dell Boomi
8.5
IBM BPM
Data security features
Dell Boomi
7.4
IBM BPM
Monitoring console
Dell Boomi
7.2
IBM BPM

Reporting & Analytics

Dell Boomi
IBM BPM
7.3
Dashboards
Dell Boomi
IBM BPM
7.5
Standard reports
Dell Boomi
IBM BPM
6.8
Custom reports
Dell Boomi
IBM BPM
7.5

Process Engine

Dell Boomi
IBM BPM
7.6
Process designer
Dell Boomi
IBM BPM
8.2
Process simulation
Dell Boomi
IBM BPM
8.0
Business rules engine
Dell Boomi
IBM BPM
7.6
SOA support
Dell Boomi
IBM BPM
5.8
Process player
Dell Boomi
IBM BPM
7.2
Support for modeling languages
Dell Boomi
IBM BPM
8.0
Form builder
Dell Boomi
IBM BPM
8.0
Model execution
Dell Boomi
IBM BPM
8.2

Collaboration

Dell Boomi
IBM BPM
5.0
Social collaboration tools
Dell Boomi
IBM BPM
5.0

Content Management Capabilties

Dell Boomi
IBM BPM
8.0
Content management
Dell Boomi
IBM BPM
8.0

Pros

Dell Boomi

  • Pre-built connectors to almost anything which greatly reduce time to release of your integration needs.
  • Easy to use development platform with drag&drop features. Non-technical people could build simple integration processes in no time.
  • Great user community where you can get quick help if needed. Boomi people hang around there a lot.
Cristian Bodnarasec | TrustRadius Reviewer

IBM BPM

  • System does a great job normalizing business process and automating order processing tasks. Before TeamWorks, the process was much more manual and more expensive staff ($65k to $70K) were required to manage the process. Since implementing TeamWorks, we need much lower-skilled workers to manage order processing.
  • System ensures that we have consistent data across all systems.
  • Rules engine is really the “company playbook” – it is the heart and soul of how the company works. It handles thousands of orders per day
Anonymous | TrustRadius Reviewer

Cons

Dell Boomi

  • The dashboards are limited
  • Running Low latency improves performance but makes resolving issues very difficult
  • Unable to sign up for alerts for one process only. Alerts go out at an account level. If you want to get notifications for a process you need to build it into your application.
  • The folder structure of components can get messy if not well governed.
  • Easy to create duplicate components and not realizing that someone else in your company already created one.
  • Scripting could be improved. You don't know if you have errors in your code until you run the process.
Adam White | TrustRadius Reviewer

IBM BPM

  • The system gets crashed when many instances go into the queue stage. The system even crashes and sometimes restarts automatically when the load on the server increases. We had to develop a separate software for this and maintain the same.
  • We cannot manipulate the data during run time. It is difficult to develop user-interfaces with complex functionality.
  • In order to consume external services that follow HTTP protocol, we need to use IDE for that, and consuming services from IDE takes a lot of time to give a response.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Dell Boomi

Dell Boomi 10.0
Based on 9 answers
Dell Boomi has provided us with the ability to connect our campus together using our various existing platforms. There are many supported features and have yet to run into something that we cannot do. Its user interface is very intuitive which would allow users to begin developing fairly easily. There is a myriad of resources available
Anonymous | TrustRadius Reviewer

IBM BPM

IBM BPM 8.0
Based on 4 answers
This particular decision will be made by other people. Overall IBM BPM is the best BPM engine that I have worked with. It is implemented at our company and IT and business are already somewhat familiar with it. Therefore if asked I will recommend renewal as long as the price is reasonable.
Anonymous | TrustRadius Reviewer

Usability

Dell Boomi

Dell Boomi 8.7
Based on 5 answers
My IT and Finance teams have noted that setting up the tool is a breeze. Dell Boomi has never caused an issue during a system implementation that I am aware of. We are pleased with the tool and recommend others consider it.
Anonymous | TrustRadius Reviewer

IBM BPM

IBM BPM 8.0
Based on 2 answers
• The system is easy enough to use but, by definition, is a complex tool. However, they have done a good job generally balancing tool complexity / capability with usability. When comparing to MS Biz Talk, for example, Biz Talk has less functionality but is actually harder to use.
• Software is very flexible. For somebody with the right technical background, it’s quite easy to write some Java code to overcome any hurdles or make the product do what is needed
Anonymous | TrustRadius Reviewer

Performance

Dell Boomi

Dell Boomi 8.3
Based on 6 answers
The atom sphere takes a time to load, when I open a process or when I open a log. One more slow processing is when I import objects from NetSuite.
About the performance of processing, it looks like Boomi takes a time to initialize some things such as connectors before starting the process. This is also performance we have.
Phi Hoang | TrustRadius Reviewer

IBM BPM

No score
No answers yet
No answers on this topic

Support Rating

Dell Boomi

Dell Boomi 6.0
Based on 2 answers
Boomi support was responsive and knowledgable, however being a closed cloud service, it doesn't have good community support. We found the learning curve to be steep and there aren't avenues like google, forums, or blogs that provide community driven insight into the product or how to go about designing solutions using the tool
Anonymous | TrustRadius Reviewer

IBM BPM

IBM BPM 8.0
Based on 2 answers
Issues can be raised through tickets and it works based on the priority of the issue. The Support Team response is also good and the solution is provided in a short span of time. In a case where the issue is serious, they try to find out the root cause and provide an alternative for it.
Anonymous | TrustRadius Reviewer

In-Person Training

Dell Boomi

No score
No answers yet
No answers on this topic

IBM BPM

IBM BPM 9.0
Based on 1 answer
• Attended on premise sysadmin training for 4 days, 8 hours per day. Although further follow-up training was available, I never felt the need to go back. Training was very hands-on with real modeling (rather than just following a manual). Very effective.
Anonymous | TrustRadius Reviewer

Implementation Rating

Dell Boomi

No score
No answers yet
No answers on this topic

IBM BPM

IBM BPM 9.0
Based on 1 answer
• Very satisfied – not too difficult at all.
• We had a consultant available as part of our contract, but we didn’t really need to use (except for some advice on ActiveDirectory and single sign-on)
Anonymous | TrustRadius Reviewer

Alternatives Considered

Dell Boomi

Our team has used Actian DataConnect since the Mid 1990's. It was formerly known as Data Junction and then Pervasive Data Integrator. We looked at Boomi as an additional tool to aid in our Integrations. We did compare it to Informatica and thought it was a better fit for our customers.

We have been using Boomi and doing great. I like the way we can break down data into small units of work. It simplifies how to handle multi-conditional pathing and the unit of work level.

Currently, I am working at SFCG, using various tools to build integrations into Oracle CX products. When we started kicking the tires on Boomi and in the training and development since that time, I've tried a series of processes out that have given me trouble in other tools. Below is a brief recap of my experience and growing admiration for the way in which this tool has made my job easier.

My first goal with using Boomi was to connect to an instance of CRM On-Demand (a task that can on other platforms be a time-consuming endeavor). What I found was a useful wizard, pictured below, with a series of pop-up steps to follow.
In other tools, I have spent more time in trying to define the schemas, than actually completing the maps that use them. Boomi reduced that time from my process. This is one small example of many demonstrating how my teammates and I feel as if we were working in black and white and are now working in color with Boomi AtomSphere. Tasks I've taken for granted are complex, time-consuming and meticulous are simplified, streamlined and transformed with powerful features like Boomi Suggest - a handy feature that leverages the collective intelligence of the Boomi community to suggest which fields should be mapped in a Data Map.

You don't need to take my word for it, another member of our team, Li Mo started building out an integration to Oracle Sales Cloud, using the SOAP API Connector. He was able to do a complete integration to insert a record into the Account entity, and it took about an hour and a half.

Note: it had been about 1 month since we both actually took the training courses. I believe we choose an additional tool that plays to the inner strengths of working in the cloud, and I can not wait until I start full blown to continue development on new integration projects using Dell Boomi AtomSphere.

Recommendations to other buyers: Try it to see if it fits your needs.
David Byrd | TrustRadius Reviewer

IBM BPM

Pega Pega is a comprehensive suite which offers a unique theme of BPM development in the market. A no-coding approach based on rules with inheritance makes Pega a very powerful product. However Pega, falls short on integration centric capabilities and very rigid to customize. On the other hand IBM comes with array of products which suits needs of varying degree. Advanced integration is solved by BPEL Process Server which has support for state based patterns and mediation. Dynamic rules and event management can be solved with WODM, Cloud to on-premise connectivity with Cast Iron, Enterprise gateway and security usecases with DataPower, Social BPM with IBM BPM , WODM, mobify with Worklight.Pega has a little bit of eveything here and there. It solves the dynamic rule management, brings out the flavor of Social BPM and mobility with Antenna ( I guess) and predictive analytics as well in one single suite. There are certain usecases which needs to have a little bit of everything, however this little bits and pieces of functionality when its blows, Pega would have problems to scale. With IBM its a bit nightmare to maintain a variety of technologies, however you can wish to go for one without the other and go for something only when you truly need it.Pega vs IBMIts difficult to pick a winner. In nutshell when you want a full scale BPM with rich integration capabilities go for IBM BPM. On the other hand if you hava mature integration capability already, Pega can yield quick results for you as well. Pega's strength is its methodology. IBM BPM's strength is integration. Actually you can't go wrong with both in terms of implementation. My strong recommendation is to invest time to process analysis and pick a good vendor to support consulting and implementation.
Prasanna Selvaraj | TrustRadius Reviewer

Scalability

Dell Boomi

No score
No answers yet
No answers on this topic

IBM BPM

IBM BPM 10.0
Based on 1 answer
It scales from small team interactions to business processes serving thousands of employees, as well as straight-through-processing needs that go well beyond. Of course, scale is always in the eye of the beholder, but IBM BPM does a good job of giving you all of the hooks, APIs, and data that you need to take on whatever scaling approaches you need to meet the load
Scott Francis | TrustRadius Reviewer

Return on Investment

Dell Boomi

  • It has allowed us to scale significantly without having to add headcount, specifically those geared towards data entry. We went from a $10m ARR business to $200m ARR business with the same amount of Order Processors and 12x amount of transactions by leveraging Boomi to perform a lot of the work, and then having the Order Processing team to simply review that the transaction was processed successfully.
Jake J. Darley | TrustRadius Reviewer

IBM BPM

  • It has added value to the upper management to give visibility into what is happening at any time in the enterprise.
  • Boosted employee morale because it gives them all the information to work the case/task in a single location.
  • Identifies bottlenecks and improves the turnover.
Keshava Murthy B S | TrustRadius Reviewer

Pricing Details

Dell Boomi

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

IBM BPM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Dell Boomi
8.5
IBM BPM
8.2

Likelihood to Renew

Dell Boomi
10.0
IBM BPM
8.0

Usability

Dell Boomi
8.7
IBM BPM
8.0

Performance

Dell Boomi
8.3
IBM BPM

Support Rating

Dell Boomi
6.0
IBM BPM
8.0

In-Person Training

Dell Boomi
IBM BPM
9.0

Implementation Rating

Dell Boomi
IBM BPM
9.0

Scalability

Dell Boomi
IBM BPM
10.0

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