What users are saying about
5 Ratings
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Score 6.1 out of 100
1 Ratings
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Score 9 out of 100

Likelihood to Recommend

Dell Cloud Manager (Discontinued)

Dell Cloud Manager (Discontinued) is well suited for a larger organization where there are multiple departments and many users. It could be particularly useful for such an org as it can reduce the time spent on server issues, troubleshooting requirements, etc.
It is not a great use for (like it was for us) small firms or single departments with their own budget. Although the service is excellent, it can get expensive.
Anonymous | TrustRadius Reviewer

OpsNow

We use OpsNow for Multi-Cloud Management (DXC and Azure) Clouds. This is the best scenario because in only one platform you can have all information about your resources such as your environments, Planning, designing, delivering, operating, and managing the cloud represents more than just infrastructure operations, project or service requests and error handling, to manage your Cloud IT from development to operation in its entirety.
Eduin Zuloaga | TrustRadius Reviewer

Feature Rating Comparison

Cloud Management

Dell Cloud Manager (Discontinued)
5.1
OpsNow
9.6
Cloud Management Security
Dell Cloud Manager (Discontinued)
5.0
OpsNow
10.0
Automation and Orchestration
Dell Cloud Manager (Discontinued)
7.0
OpsNow
9.0
Cost Management
Dell Cloud Manager (Discontinued)
2.0
OpsNow
10.0
Cloud Management Performance Monitoring
Dell Cloud Manager (Discontinued)
6.0
OpsNow
9.0
Governance and Compliance
Dell Cloud Manager (Discontinued)
6.0
OpsNow
10.0
Resource Management
Dell Cloud Manager (Discontinued)
6.0
OpsNow
10.0
Systems Integration
Dell Cloud Manager (Discontinued)
4.0
OpsNow
9.0

Pros

Dell Cloud Manager (Discontinued)

  • Support - Phone support was particularly helpful.
  • The people we dealt with were subject matter experts.
Anonymous | TrustRadius Reviewer

OpsNow

  • Hybrid Environment Management
  • Advanced Monitoring
  • Cost optimization
  • Analyze and Manage Resource Usage
Eduin Zuloaga | TrustRadius Reviewer

Cons

Dell Cloud Manager (Discontinued)

  • The cost
  • It was not a good long term option because of the costs.
Anonymous | TrustRadius Reviewer

OpsNow

  • There isn't Live Online training
  • Insufficient languages, for now only available English
Eduin Zuloaga | TrustRadius Reviewer

Support Rating

Dell Cloud Manager (Discontinued)

Dell Cloud Manager (Discontinued) 9.0
Based on 1 answer
The support was excellent. The representatives were experts.
Anonymous | TrustRadius Reviewer

OpsNow

OpsNow 9.0
Based on 1 answer
The general support is very good because is online and also its available during business hours. I think OpsNow doesn't have 10 because support 24/7 isn't available yet. I hope in the near future it will be available.
Eduin Zuloaga | TrustRadius Reviewer

Alternatives Considered

Dell Cloud Manager (Discontinued)

Netapp, Oracle and IBM
Anonymous | TrustRadius Reviewer

OpsNow

Azure Monitor: Because we need to have complete control about resource consumption and also know how our systems are running.Aris: Because is very important to have our flows in a single tool.Bubble PPM: It's a good tool because is very easy manage our project with a intuitive UI.
Eduin Zuloaga | TrustRadius Reviewer

Return on Investment

Dell Cloud Manager (Discontinued)

  • It did not meet our budget requirements in the long term.
Anonymous | TrustRadius Reviewer

OpsNow

  • We save almost 1,000,000.00 USD in infrastructure
  • Now we have all processes centralized in a single tool
Eduin Zuloaga | TrustRadius Reviewer

Pricing Details

Dell Cloud Manager (Discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

OpsNow

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Dell Cloud Manager (Discontinued)
6.0
OpsNow
9.0

Support Rating

Dell Cloud Manager (Discontinued)
9.0
OpsNow
9.0

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