47 Ratings
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Score 7.2 out of 100
34 Ratings
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Score 8.1 out of 100

Likelihood to Recommend

Dell EMC Avamar

This software is well suited for companies that want to be very in control of their backups but need a simple tool. It could be convenient for them to just buy their own node, locate it in a different location, and set up the jobs for their machines to backup to the cloud with the specific plugins. However, it would not be convenient for companies looking to have a tool that needs to be secure and compliant, and that need to have different other options for business continuity.
Anonymous | TrustRadius Reviewer

PowerProtect DD (formerly Dell EMC Data Domain)

When used as a backup target PowerProtect DD models offer incredible density and can efficiently replicate to another cloud-based or offsite unit. Most complaints about these have been addressed in software over the years and they are now a intuitive and easily managed backup system. You are not buying a Swiss army knife, you are getting a machine designed for a purpose, use it for that and you will not be disappointed. While they have the ability to serve as a CIFS server, they are not a filer and lack many of the features inherent to filers and are a poor substitute.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Data Center Backup

Dell EMC Avamar
8.3
PowerProtect DD (formerly Dell EMC Data Domain)
8.7
Universal recovery
Dell EMC Avamar
8.3
PowerProtect DD (formerly Dell EMC Data Domain)
9.2
Live recovery
Dell EMC Avamar
7.7
PowerProtect DD (formerly Dell EMC Data Domain)
6.8
Recovery verification
Dell EMC Avamar
7.7
PowerProtect DD (formerly Dell EMC Data Domain)
8.2
Business application protection
Dell EMC Avamar
8.7
PowerProtect DD (formerly Dell EMC Data Domain)
9.0
Multiple backup destinations
Dell EMC Avamar
8.2
PowerProtect DD (formerly Dell EMC Data Domain)
8.9
Incremental backup identification
Dell EMC Avamar
9.0
PowerProtect DD (formerly Dell EMC Data Domain)
8.6
Backup to the cloud
Dell EMC Avamar
8.5
PowerProtect DD (formerly Dell EMC Data Domain)
8.4
Deduplication and file compression
Dell EMC Avamar
9.2
PowerProtect DD (formerly Dell EMC Data Domain)
9.8
Snapshots
Dell EMC Avamar
7.7
PowerProtect DD (formerly Dell EMC Data Domain)
8.8
Flexible deployment
Dell EMC Avamar
7.1
PowerProtect DD (formerly Dell EMC Data Domain)
7.6
Management dashboard
Dell EMC Avamar
7.0
PowerProtect DD (formerly Dell EMC Data Domain)
8.6
Platform support
Dell EMC Avamar
8.9
PowerProtect DD (formerly Dell EMC Data Domain)
9.3
Retention options
Dell EMC Avamar
9.4
PowerProtect DD (formerly Dell EMC Data Domain)
9.3
Encryption
Dell EMC Avamar
8.6
PowerProtect DD (formerly Dell EMC Data Domain)
9.7

Pros

Dell EMC Avamar

  • Avamar performs data deduplication on the remote host. This greatly reduces the amount of traffic that each backup requires. This even applies to the virtual environment through change block tracking. Backup times are reduced from hours to minutes.
  • The management interface makes it easy to configure and maintain data retention periods. Many times certain data must be kept for an extended period of time. There is a specific menu for managing retention periods.
  • The system is able to recover itself from a hard failure with virtually no loss of backups. There is a checkpoint taken each day that provides a recovery point in the event of a catastrophic failure. Since this is a node based system, the loss of more than one node could require a recovery be performed.
  • While another grid must be purchased, the replication utility allows all backups to be replicated to another grid at a remote location. This ensures the resilience of the backups in the event there is the loss of the primary data center.
  • Also works on HCI devices performing image-level backups as in our primary data center environment
  • There is also now an All-in-One appliance for smaller locations
Rodney Barnhardt | TrustRadius Reviewer

PowerProtect DD (formerly Dell EMC Data Domain)

  • It writes backups quickly. DDBoost add-on is very useful as well for improving backup speeds.
  • DD is very efficient in its use of capacity. It dedupes and compresses very well.
  • It spans to large capacity amounts.
Anonymous | TrustRadius Reviewer

Cons

Dell EMC Avamar

  • The client interface has constant JAVA issues and can be slow and chunky. We have often had issues with current versions of JAVA breaking it so it will not even run.
  • The backup clients are split out for function. Although this makes them light, it also makes it cumbersome to upgrade clients. The naming scheme can also be confusing for the clients.
Tim Knarr | TrustRadius Reviewer

PowerProtect DD (formerly Dell EMC Data Domain)

  • It can be expensive to implement, especially when used in conjunction with other applications/hardware such as Avamar.
  • The TCO can be high, especially when it needs its storage expanded.
  • Recovery speeds can be slow (compared to other solutions) for when recovery is time sensitive.
Sam Majam | TrustRadius Reviewer

Likelihood to Renew

Dell EMC Avamar

Dell EMC Avamar 9.5
Based on 2 answers
I have been using the product for over five years. This has performed so well that with the current system reaching its End-of-Life with EMC next year, I have proposed replacing it with the latest version of the product. Now that it integrates with Data Domain, the cost has been greatly reduced. Instead of the need to purchase many nodes, one Data Domain can replace them creating a significant cost savings.
Rodney Barnhardt | TrustRadius Reviewer

PowerProtect DD (formerly Dell EMC Data Domain)

PowerProtect DD (formerly Dell EMC Data Domain) 10.0
Based on 1 answer
DD has performed flawlessly for almost 10 years as our backup/recovery storage with offsite replication. Given its track record and great support from EMC, we're unlikely to look elsewhere any time soon.
Anonymous | TrustRadius Reviewer

Usability

Dell EMC Avamar

Dell EMC Avamar 8.0
Based on 1 answer
The system overall is easy to monitor and see your backup/restore status. The user interface could use updating as it relies on Java and any updates to Java cause the interface to stop working need to be reinstalled
Brian Munn | TrustRadius Reviewer

PowerProtect DD (formerly Dell EMC Data Domain)

No score
No answers yet
No answers on this topic

Support Rating

Dell EMC Avamar

Dell EMC Avamar 8.8
Based on 4 answers
Support is very convincing, always eager to solve issues from the root rather than workaround, don't hesitate to take webex, describe the issues to the core and recommend configuration to avoid further issues. We can ask few questions other than the main issue. They don't hesitate to answer.
Ratnodeep Roy | TrustRadius Reviewer

PowerProtect DD (formerly Dell EMC Data Domain)

PowerProtect DD (formerly Dell EMC Data Domain) 5.5
Based on 2 answers
Customer support has had some ups and downs here. We've had several issues with EMC support before and during the acquisition by Dell, but in the last 18 months support has been top notch. Quick and knowledgeable help is but a chat away, or they will call you back so you don't have to wait on hold. The team supporting us is responsive and is quick to assist with any request or issue.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Dell EMC Avamar

Avamar has simplied the back up approach in their VE edition and is much easier to use than Data Protector. Backing up multiple VMs takes minutes instead of hours now. Creating policies, retentions, and schedules, is vastly improved and much easier.
Anonymous | TrustRadius Reviewer

PowerProtect DD (formerly Dell EMC Data Domain)

We selected Data Domain due to its integration with our backup software. The Data Domain works well for what we need it to do.
Anonymous | TrustRadius Reviewer

Return on Investment

Dell EMC Avamar

  • Avamar served our organization very well for many years. It was absolutely the best solution of its day.
  • We did the fork-lift upgrade twice to continue with Avamar. We could not continue to support this model of upgrades.
  • Our final decision to replace Avamar was when the nodes filled with meta-data while we had plenty of data domain space for backups.
  • We've spent too much engineer time babysitting the product.
Paul Lemmons | TrustRadius Reviewer

PowerProtect DD (formerly Dell EMC Data Domain)

  • We were able to immediately discontinue our remote tape storage and TBU maintenance.
  • Reduced backup footprint in the data center.
  • It is costly to expand so buy it with a purpose.
Anonymous | TrustRadius Reviewer

Pricing Details

Dell EMC Avamar

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

PowerProtect DD (formerly Dell EMC Data Domain)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Dell EMC Avamar
7.5
PowerProtect DD (formerly Dell EMC Data Domain)
8.3

Likelihood to Renew

Dell EMC Avamar
9.5
PowerProtect DD (formerly Dell EMC Data Domain)
10.0

Usability

Dell EMC Avamar
8.0
PowerProtect DD (formerly Dell EMC Data Domain)

Support Rating

Dell EMC Avamar
8.8
PowerProtect DD (formerly Dell EMC Data Domain)
5.5

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