Dell Avamar vs. Quest Rapid Recovery

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dell Avamar
Score 6.8 out of 10
N/A
Dell Avamar is a hardware and software data backup and deduplication product. It provides protection and recovery through a complete software and hardware solution when paired with Dell Data Domain for virtual environments, remote offices, enterprise apps, NAS servers, and desktops/laptops.N/A
Quest Rapid Recovery
Score 7.1 out of 10
N/A
Quest Rapid Recovery is a data backup and restore offering from Dell. It provides virtual standby, encryption, replication, deduplication, and the ability for users to run without restore.
$1,819.99
Pricing
Dell AvamarQuest Rapid Recovery
Editions & Modules
No answers on this topic
License + 1 Year 24/7 Maintenance
1,819.99
Offerings
Pricing Offerings
Dell AvamarQuest Rapid Recovery
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
Dell AvamarQuest Rapid Recovery
Top Pros
Top Cons
Features
Dell AvamarQuest Rapid Recovery
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
Dell Avamar
7.8
22 Ratings
4% below category average
Quest Rapid Recovery
8.6
7 Ratings
5% above category average
Universal recovery8.520 Ratings6.05 Ratings
Instant recovery8.519 Ratings3.15 Ratings
Recovery verification9.417 Ratings8.05 Ratings
Business application protection8.617 Ratings8.04 Ratings
Multiple backup destinations6.020 Ratings10.06 Ratings
Incremental backup identification9.321 Ratings10.07 Ratings
Backup to the cloud3.610 Ratings10.04 Ratings
Deduplication and file compression8.622 Ratings10.07 Ratings
Snapshots8.516 Ratings10.07 Ratings
Flexible deployment7.712 Ratings8.03 Ratings
Management dashboard8.413 Ratings7.03 Ratings
Platform support4.714 Ratings10.02 Ratings
Retention options8.615 Ratings10.03 Ratings
Encryption8.614 Ratings10.02 Ratings
Best Alternatives
Dell AvamarQuest Rapid Recovery
Small Businesses
Veeam Data Platform
Veeam Data Platform
Score 9.0 out of 10
Veeam Data Platform
Veeam Data Platform
Score 9.0 out of 10
Medium-sized Companies
Bacula Enterprise
Bacula Enterprise
Score 9.7 out of 10
Bacula Enterprise
Bacula Enterprise
Score 9.7 out of 10
Enterprises
Bacula Enterprise
Bacula Enterprise
Score 9.7 out of 10
Bacula Enterprise
Bacula Enterprise
Score 9.7 out of 10
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User Ratings
Dell AvamarQuest Rapid Recovery
Likelihood to Recommend
8.4
(22 ratings)
7.0
(7 ratings)
Likelihood to Renew
9.5
(2 ratings)
-
(0 ratings)
Usability
8.0
(1 ratings)
-
(0 ratings)
Support Rating
8.8
(4 ratings)
10.0
(1 ratings)
Implementation Rating
-
(0 ratings)
6.0
(1 ratings)
User Testimonials
Dell AvamarQuest Rapid Recovery
Likelihood to Recommend
Dell Technologies
This software is well suited for companies that want to be very in control of their backups but need a simple tool. It could be convenient for them to just buy their own node, locate it in a different location, and set up the jobs for their machines to backup to the cloud with the specific plugins. However, it would not be convenient for companies looking to have a tool that needs to be secure and compliant, and that need to have different other options for business continuity.
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Quest
AppAssure works well for quick access to point in time backups of Windows machines without having to do a complete restore. The virtual standby function is useful as a disaster recovery or high availability solution. Recent upgrades to the product and rebranding to Rapid Recovery look promising. If your Linux machines are mission [critical] make sure your administrators test restores so they can perform them in a timely manner should the need arise.
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Pros
Dell Technologies
  • Avamar performs data deduplication on the remote host. This greatly reduces the amount of traffic that each backup requires. This even applies to the virtual environment through change block tracking. Backup times are reduced from hours to minutes.
  • The management interface makes it easy to configure and maintain data retention periods. Many times certain data must be kept for an extended period of time. There is a specific menu for managing retention periods.
  • The system is able to recover itself from a hard failure with virtually no loss of backups. There is a checkpoint taken each day that provides a recovery point in the event of a catastrophic failure. Since this is a node based system, the loss of more than one node could require a recovery be performed.
  • While another grid must be purchased, the replication utility allows all backups to be replicated to another grid at a remote location. This ensures the resilience of the backups in the event there is the loss of the primary data center.
  • Also works on HCI devices performing image-level backups as in our primary data center environment
  • There is also now an All-in-One appliance for smaller locations
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Quest
  • Continuous backup with deduplication and compression
  • The P to V function of the software is create. To be able to back up physical machines and create a hot spare on a virtual environment was a great selling point.
  • Can back up physical and virtual (ESX or Hyper-V).
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Cons
Dell Technologies
  • The client interface has constant JAVA issues and can be slow and chunky. We have often had issues with current versions of JAVA breaking it so it will not even run.
  • The backup clients are split out for function. Although this makes them light, it also makes it cumbersome to upgrade clients. The naming scheme can also be confusing for the clients.
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Quest
  • Support for newer operating systems (Windows, Linux, VMware) is slow to be added. Usually takes 3-6 months from the new version being released for it to be supported.
  • There is no way to automate the testing of the virtual standby which a lot of comparable products are able to do.
  • The software has a backup type called "base image" which is essentially taking a full backup after an unexpected shutdown of the server. If your servers crash and they are very large, this may impact your storage requirements significantly. They do now have synthetic full backups which alleviate this issue a bit but they are not perfect either.
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Likelihood to Renew
Dell Technologies
I have been using the product for over five years. This has performed so well that with the current system reaching its End-of-Life with EMC next year, I have proposed replacing it with the latest version of the product. Now that it integrates with Data Domain, the cost has been greatly reduced. Instead of the need to purchase many nodes, one Data Domain can replace them creating a significant cost savings.
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Quest
No answers on this topic
Usability
Dell Technologies
The system overall is easy to monitor and see your backup/restore status. The user interface could use updating as it relies on Java and any updates to Java cause the interface to stop working need to be reinstalled
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Quest
No answers on this topic
Support Rating
Dell Technologies
Support is very convincing, always eager to solve issues from the root rather than workaround, don't hesitate to take webex, describe the issues to the core and recommend configuration to avoid further issues. We can ask few questions other than the main issue. They don't hesitate to answer.
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Quest
In the very few instances we've needed support they have been quick, friendly, knowledgeable, and dedicated to servicing our needs. That has only improved since AppAssure was bought out by Quest.
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Implementation Rating
Dell Technologies
No answers on this topic
Quest
Our initial installation really was not optimum. With the help from Dell Profession Services we were able to get our implementation sized correctly and better understand how to get better deduplication results
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Alternatives Considered
Dell Technologies
Avamar has simplied the back up approach in their VE edition and is much easier to use than Data Protector. Backing up multiple VMs takes minutes instead of hours now. Creating policies, retentions, and schedules, is vastly improved and much easier.
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Quest
I've been using Rapid Recovery for the last 6 years and before that we had used Backup Exec, but it was a different implementation as we were still running backups to LTO3 tapes using the full/incremental backup schemes. So Rapid Recovery (AppAssure at the time) was a big change for us, backing up to disk instead with base images and changes. I would assume Backup Exec can do this as well, but haven't used it since switching. NovaBACKUP was a lower cost solution that seemed geared towards smaller and simpler configurations
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Return on Investment
Dell Technologies
  • Absolute Zero ROI
  • This appliance does not work in its current state and to update we need to wait 2-3 months
  • Can't wait to get rid of it and replace it with something else. (not even sure if we will be able to get it running before that)
  • [I think] this is one of the worst mistakes we made
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Quest
  • AppAssure paid for itself in the first year of usage. A user deleted a major file in our SharePoint sub-site, we used the DocRetriever for SharePoint Console and were able to go back to a particular incremental date and retrieved that file.
  • One of our file shares crashed and we were able to put the physical server on a virtual standby which saved us hours of imaging and restoring of data. This allowed employees to efficiently continue their daily work without much downtime.
  • The offsite replication alone has put an ease on the company in case of any disaster. When Hurricane Sandy hit, we didn't have a solution in place which put us on pins and needles to say the least. But with AppAssure we will be able to have some comfort that all of our mission critical data is being offloaded onto our other sites.
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