What users are saying about
47 Ratings
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Score 7.2 out of 100
24 Ratings
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Score 7.4 out of 100

Likelihood to Recommend

Dell EMC Avamar

This software is well suited for companies that want to be very in control of their backups but need a simple tool. It could be convenient for them to just buy their own node, locate it in a different location, and set up the jobs for their machines to backup to the cloud with the specific plugins. However, it would not be convenient for companies looking to have a tool that needs to be secure and compliant, and that need to have different other options for business continuity.
Anonymous | TrustRadius Reviewer

Quest Rapid Recovery

AppAssure works well for quick access to point in time backups of Windows machines without having to do a complete restore. The virtual standby function is useful as a disaster recovery or high availability solution. Recent upgrades to the product and rebranding to Rapid Recovery look promising. If your Linux machines are mission [critical] make sure your administrators test restores so they can perform them in a timely manner should the need arise.
Tony Albanese | TrustRadius Reviewer

Feature Rating Comparison

Data Center Backup

Dell EMC Avamar
8.3
Quest Rapid Recovery
8.7
Universal recovery
Dell EMC Avamar
8.3
Quest Rapid Recovery
9.0
Live recovery
Dell EMC Avamar
7.7
Quest Rapid Recovery
9.0
Recovery verification
Dell EMC Avamar
7.7
Quest Rapid Recovery
8.0
Business application protection
Dell EMC Avamar
8.7
Quest Rapid Recovery
6.4
Multiple backup destinations
Dell EMC Avamar
8.2
Quest Rapid Recovery
9.0
Incremental backup identification
Dell EMC Avamar
9.0
Quest Rapid Recovery
10.0
Backup to the cloud
Dell EMC Avamar
8.6
Quest Rapid Recovery
5.1
Deduplication and file compression
Dell EMC Avamar
9.2
Quest Rapid Recovery
10.0
Snapshots
Dell EMC Avamar
7.7
Quest Rapid Recovery
10.0
Flexible deployment
Dell EMC Avamar
7.1
Quest Rapid Recovery
8.0
Management dashboard
Dell EMC Avamar
7.0
Quest Rapid Recovery
10.0
Platform support
Dell EMC Avamar
8.9
Quest Rapid Recovery
9.0
Retention options
Dell EMC Avamar
9.4
Quest Rapid Recovery
10.0
Encryption
Dell EMC Avamar
8.6
Quest Rapid Recovery

Pros

Dell EMC Avamar

  • Avamar performs data deduplication on the remote host. This greatly reduces the amount of traffic that each backup requires. This even applies to the virtual environment through change block tracking. Backup times are reduced from hours to minutes.
  • The management interface makes it easy to configure and maintain data retention periods. Many times certain data must be kept for an extended period of time. There is a specific menu for managing retention periods.
  • The system is able to recover itself from a hard failure with virtually no loss of backups. There is a checkpoint taken each day that provides a recovery point in the event of a catastrophic failure. Since this is a node based system, the loss of more than one node could require a recovery be performed.
  • While another grid must be purchased, the replication utility allows all backups to be replicated to another grid at a remote location. This ensures the resilience of the backups in the event there is the loss of the primary data center.
  • Also works on HCI devices performing image-level backups as in our primary data center environment
  • There is also now an All-in-One appliance for smaller locations
Rodney Barnhardt | TrustRadius Reviewer

Quest Rapid Recovery

  • Continuous backup with deduplication and compression
  • The P to V function of the software is create. To be able to back up physical machines and create a hot spare on a virtual environment was a great selling point.
  • Can back up physical and virtual (ESX or Hyper-V).
Anonymous | TrustRadius Reviewer

Cons

Dell EMC Avamar

  • The client interface has constant JAVA issues and can be slow and chunky. We have often had issues with current versions of JAVA breaking it so it will not even run.
  • The backup clients are split out for function. Although this makes them light, it also makes it cumbersome to upgrade clients. The naming scheme can also be confusing for the clients.
Tim Knarr | TrustRadius Reviewer

Quest Rapid Recovery

  • Linux support is available, but the configuration isn't as easy as with Windows.
  • Quite resource hungry at times.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Dell EMC Avamar

Dell EMC Avamar 9.5
Based on 2 answers
I have been using the product for over five years. This has performed so well that with the current system reaching its End-of-Life with EMC next year, I have proposed replacing it with the latest version of the product. Now that it integrates with Data Domain, the cost has been greatly reduced. Instead of the need to purchase many nodes, one Data Domain can replace them creating a significant cost savings.
Rodney Barnhardt | TrustRadius Reviewer

Quest Rapid Recovery

No score
No answers yet
No answers on this topic

Usability

Dell EMC Avamar

Dell EMC Avamar 8.0
Based on 1 answer
The system overall is easy to monitor and see your backup/restore status. The user interface could use updating as it relies on Java and any updates to Java cause the interface to stop working need to be reinstalled
Brian Munn | TrustRadius Reviewer

Quest Rapid Recovery

No score
No answers yet
No answers on this topic

Support Rating

Dell EMC Avamar

Dell EMC Avamar 8.8
Based on 4 answers
Support is very convincing, always eager to solve issues from the root rather than workaround, don't hesitate to take webex, describe the issues to the core and recommend configuration to avoid further issues. We can ask few questions other than the main issue. They don't hesitate to answer.
Ratnodeep Roy | TrustRadius Reviewer

Quest Rapid Recovery

Quest Rapid Recovery 10.0
Based on 1 answer
In the very few instances we've needed support they have been quick, friendly, knowledgeable, and dedicated to servicing our needs. That has only improved since AppAssure was bought out by Quest.
Anonymous | TrustRadius Reviewer

Implementation Rating

Dell EMC Avamar

No score
No answers yet
No answers on this topic

Quest Rapid Recovery

Quest Rapid Recovery 6.0
Based on 1 answer
Our initial installation really was not optimum. With the help from Dell Profession Services we were able to get our implementation sized correctly and better understand how to get better deduplication results
Tony Albanese | TrustRadius Reviewer

Alternatives Considered

Dell EMC Avamar

Avamar has simplied the back up approach in their VE edition and is much easier to use than Data Protector. Backing up multiple VMs takes minutes instead of hours now. Creating policies, retentions, and schedules, is vastly improved and much easier.
Anonymous | TrustRadius Reviewer

Quest Rapid Recovery

We had Replay in our environment already and the price was right. We figured it might be good to stick with one vendor. Replay was a good product and saved us a couple times with the VM exports. Unfortunately, I can't say the same about AppAssure - anything but headache dealing with support daily.
Anonymous | TrustRadius Reviewer

Return on Investment

Dell EMC Avamar

  • Avamar served our organization very well for many years. It was absolutely the best solution of its day.
  • We did the fork-lift upgrade twice to continue with Avamar. We could not continue to support this model of upgrades.
  • Our final decision to replace Avamar was when the nodes filled with meta-data while we had plenty of data domain space for backups.
  • We've spent too much engineer time babysitting the product.
Paul Lemmons | TrustRadius Reviewer

Quest Rapid Recovery

  • AppAssure paid for itself in the first year of usage. A user deleted a major file in our SharePoint sub-site, we used the DocRetriever for SharePoint Console and were able to go back to a particular incremental date and retrieved that file.
  • One of our file shares crashed and we were able to put the physical server on a virtual standby which saved us hours of imaging and restoring of data. This allowed employees to efficiently continue their daily work without much downtime.
  • The offsite replication alone has put an ease on the company in case of any disaster. When Hurricane Sandy hit, we didn't have a solution in place which put us on pins and needles to say the least. But with AppAssure we will be able to have some comfort that all of our mission critical data is being offloaded onto our other sites.
Dhaval Parekh MCP, MCSA, MCSA+M | TrustRadius Reviewer

Pricing Details

Dell EMC Avamar

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Quest Rapid Recovery

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Dell EMC Avamar
7.5
Quest Rapid Recovery
8.0

Likelihood to Renew

Dell EMC Avamar
9.5
Quest Rapid Recovery

Usability

Dell EMC Avamar
8.0
Quest Rapid Recovery

Support Rating

Dell EMC Avamar
8.8
Quest Rapid Recovery
10.0

Implementation Rating

Dell EMC Avamar
Quest Rapid Recovery
6.0

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