Dell Avamar vs. Unitrends

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dell Avamar
Score 6.7 out of 10
N/A
Dell Avamar is a hardware and software data backup and deduplication product. It provides protection and recovery through a complete software and hardware solution when paired with Dell Data Domain for virtual environments, remote offices, enterprise apps, NAS servers, and desktops/laptops.N/A
Unitrends
Score 8.1 out of 10
N/A
The Unitrends Recovery Series Backup Appliances are hardware developed for data backup and management. They cover enterprise backup, ransomware detection, recovery assurance, proactive monitoring, and cloud continuity into a single platform for organizations of all sizes.N/A
Pricing
Dell AvamarUnitrends
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Dell AvamarUnitrends
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalOptional
Additional Details
More Pricing Information
Community Pulse
Dell AvamarUnitrends
Considered Both Products
Dell Avamar
Chose Dell Avamar
Each one of these products did one thing well. Avamar was able to backup all of the different OS types and different types of data. Also, the reliability and support of Avamar are so much better.
Unitrends
Chose Unitrends
Compare to the competition, I found that Unitrends Data [Center] Backup and Recovery works without need for constant attention. It does not need high end hardware to run on, compared to the competition, also. Our VDP installation had to be rebuilt almost monthly. It came with a …
Chose Unitrends
We are moving away from Unitrends to Dell EMC Avamar. It is not perfect by any means, but the concerns around data loss or everyday interaction have been alleviated. I do like the interface better for Unitrends and the daily digests. But with the catastrophic issues we have …
Chose Unitrends
We found the Unitrends solution to be a better fit than Legato, Barracuda, Dell/EMC and other solutions. They are relatively price competitive, and frequently offer good upgrade/expansion financial incentives. They could improve on the scalability of solutions, instead of …
Chose Unitrends
Veeam (too expensive), Networker (we use it now also - too difficult to use, expensive trainings), Avamar/EMC (extremely expensive).
Top Pros
Top Cons
Features
Dell AvamarUnitrends
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
Dell Avamar
7.8
22 Ratings
4% below category average
Unitrends
7.8
359 Ratings
4% below category average
Universal recovery8.520 Ratings7.3301 Ratings
Instant recovery8.619 Ratings8.0289 Ratings
Recovery verification9.417 Ratings8.0287 Ratings
Business application protection8.617 Ratings6.6261 Ratings
Multiple backup destinations6.020 Ratings7.9267 Ratings
Incremental backup identification9.321 Ratings8.2337 Ratings
Backup to the cloud3.610 Ratings7.3212 Ratings
Deduplication and file compression8.622 Ratings7.2325 Ratings
Snapshots8.616 Ratings8.0242 Ratings
Flexible deployment7.712 Ratings8.15 Ratings
Management dashboard8.413 Ratings8.05 Ratings
Platform support4.714 Ratings9.05 Ratings
Retention options8.615 Ratings8.15 Ratings
Encryption8.614 Ratings8.14 Ratings
Best Alternatives
Dell AvamarUnitrends
Small Businesses
Veeam Data Platform
Veeam Data Platform
Score 9.0 out of 10
Veeam Data Platform
Veeam Data Platform
Score 9.0 out of 10
Medium-sized Companies
Bacula Enterprise
Bacula Enterprise
Score 9.7 out of 10
Bacula Enterprise
Bacula Enterprise
Score 9.7 out of 10
Enterprises
Bacula Enterprise
Bacula Enterprise
Score 9.7 out of 10
Bacula Enterprise
Bacula Enterprise
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Dell AvamarUnitrends
Likelihood to Recommend
8.4
(22 ratings)
8.0
(371 ratings)
Likelihood to Renew
9.5
(2 ratings)
8.9
(25 ratings)
Usability
8.0
(1 ratings)
8.2
(14 ratings)
Availability
-
(0 ratings)
6.2
(2 ratings)
Performance
-
(0 ratings)
5.6
(2 ratings)
Support Rating
8.8
(4 ratings)
7.9
(23 ratings)
Online Training
-
(0 ratings)
7.1
(2 ratings)
Implementation Rating
-
(0 ratings)
8.7
(12 ratings)
Configurability
-
(0 ratings)
7.1
(2 ratings)
Ease of integration
-
(0 ratings)
5.0
(1 ratings)
Product Scalability
-
(0 ratings)
3.8
(2 ratings)
Vendor post-sale
-
(0 ratings)
8.2
(2 ratings)
Vendor pre-sale
-
(0 ratings)
8.2
(2 ratings)
User Testimonials
Dell AvamarUnitrends
Likelihood to Recommend
Dell Technologies
This software is well suited for companies that want to be very in control of their backups but need a simple tool. It could be convenient for them to just buy their own node, locate it in a different location, and set up the jobs for their machines to backup to the cloud with the specific plugins. However, it would not be convenient for companies looking to have a tool that needs to be secure and compliant, and that need to have different other options for business continuity.
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Kaseya
We have a traditional stack and pretty typical needs as a manufacturer. I have used and evaluated everything out there, but the Unitrends solution fits very well and was competitively priced. I would think if it fits us, it could fit anyone like us with a similar stack.
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Pros
Dell Technologies
  • Avamar performs data deduplication on the remote host. This greatly reduces the amount of traffic that each backup requires. This even applies to the virtual environment through change block tracking. Backup times are reduced from hours to minutes.
  • The management interface makes it easy to configure and maintain data retention periods. Many times certain data must be kept for an extended period of time. There is a specific menu for managing retention periods.
  • The system is able to recover itself from a hard failure with virtually no loss of backups. There is a checkpoint taken each day that provides a recovery point in the event of a catastrophic failure. Since this is a node based system, the loss of more than one node could require a recovery be performed.
  • While another grid must be purchased, the replication utility allows all backups to be replicated to another grid at a remote location. This ensures the resilience of the backups in the event there is the loss of the primary data center.
  • Also works on HCI devices performing image-level backups as in our primary data center environment
  • There is also now an All-in-One appliance for smaller locations
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Kaseya
  • It has fully automated and customizable dashboards that can run with less administrative attention.
  • It should be able to run on virtual machines or be deployed as a virtual machine within MS Azure or AWS.
  • It's AI-based ransomware detection helps to understand data characteristics and alerts for ransomware attacks.
Read full review
Cons
Dell Technologies
  • The client interface has constant JAVA issues and can be slow and chunky. We have often had issues with current versions of JAVA breaking it so it will not even run.
  • The backup clients are split out for function. Although this makes them light, it also makes it cumbersome to upgrade clients. The naming scheme can also be confusing for the clients.
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Kaseya
  • Errors on backup jobs could be more clearly explained. As the administrator of the device for my company, I often don't know what caused an error, and can't tell from the error information what happened or caused the error.
  • Updates of the devices should have an automatic option. It takes to much time to do an update to the devices if updates haven't been maintained.
  • Shutdown and restarting the device should be available from the main UI screen to eliminate some time when doing updates or if you're doing some maintenance on the device.
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Likelihood to Renew
Dell Technologies
I have been using the product for over five years. This has performed so well that with the current system reaching its End-of-Life with EMC next year, I have proposed replacing it with the latest version of the product. Now that it integrates with Data Domain, the cost has been greatly reduced. Instead of the need to purchase many nodes, one Data Domain can replace them creating a significant cost savings.
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Kaseya
We have grown very attached to the Unitrends appliances and their use for recovery and other file restoration needs as well as data archival, data replication to other appliance and data migration to other servers or long term storage requirements. The appliances work well and the support for them is very good as well.
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Usability
Dell Technologies
The system overall is easy to monitor and see your backup/restore status. The user interface could use updating as it relies on Java and any updates to Java cause the interface to stop working need to be reinstalled
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Kaseya
I have never used such an easy product that is stable and scalable like Unitrends. I have been running backups for MANY years. On premise, tape, disk, cloud, you name it. Unitrends is very flexible, stable and has incredible reporting features. It's nice when management requests a report and it takes you 5 minutes to run it and dump it to PDF. How can you beat that?
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Reliability and Availability
Dell Technologies
No answers on this topic
Kaseya
The appliances have been there when we need them and have rarely if ever gone down. Hardware issues have been resolved quickly.
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Performance
Dell Technologies
No answers on this topic
Kaseya
The hardware is adequate and speedy. The user interface responds quickly. Backups complete quickly.
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Support Rating
Dell Technologies
Support is very convincing, always eager to solve issues from the root rather than workaround, don't hesitate to take webex, describe the issues to the core and recommend configuration to avoid further issues. We can ask few questions other than the main issue. They don't hesitate to answer.
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Kaseya
They're incredible, attentive, thorough. They make sure my issue is resolved and follow up. I'm usually behind on giving them a reply or an update. They have always gone above and beyond for me, and I'll continue to do the same for them.
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Online Training
Dell Technologies
No answers on this topic
Kaseya
It was sufficient to get started. It was not super deep. We called support often to get going.
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Implementation Rating
Dell Technologies
No answers on this topic
Kaseya
The Unitrends employees involved in the installation were very friendly and knowledgeable. A certain degree of hiccups can be expected during any installation but never shook my confidence because of the friendly and knowledgeable team that was assigned to my project.
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Alternatives Considered
Dell Technologies
Avamar has simplied the back up approach in their VE edition and is much easier to use than Data Protector. Backing up multiple VMs takes minutes instead of hours now. Creating policies, retentions, and schedules, is vastly improved and much easier.
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Kaseya
Symantec Backup Exec was the primary tool used for backups for years. We also used Veeam for some Office 365/Exchange backups. Unitrends once configured and set up works very well against the competition. Backup Exec interface was more user friendly. The search tool for exploring backups was much better than Unitrends as well. Unitrends is much faster if you need to restore an entire VM or large file folders. Also once you have Unitrends all set up, it is very low maintenance, it just works. If something fails 9/10 it will correct itself on the next backup that is scheduled to run
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Scalability
Dell Technologies
No answers on this topic
Kaseya
Once you exceed the capacity of the appliances, you have to forklift a new appliance. This is very expensive.
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Return on Investment
Dell Technologies
  • Absolute Zero ROI
  • This appliance does not work in its current state and to update we need to wait 2-3 months
  • Can't wait to get rid of it and replace it with something else. (not even sure if we will be able to get it running before that)
  • [I think] this is one of the worst mistakes we made
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Kaseya
  • It has saved some deleted file server data for our business department.
  • We have lost some reports for the business department due to an overlooked setting that make the backup reports look great, but the server was not being backed up in reality.
  • Less anxiety for the IT department, we have backup plan and that is worth a lot to us.
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ScreenShots