What users are saying about
47 Ratings
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Score 7.2 out of 100
93 Ratings
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Score 7.1 out of 100

Likelihood to Recommend

Dell EMC Avamar

This software is well suited for companies that want to be very in control of their backups but need a simple tool. It could be convenient for them to just buy their own node, locate it in a different location, and set up the jobs for their machines to backup to the cloud with the specific plugins. However, it would not be convenient for companies looking to have a tool that needs to be secure and compliant, and that need to have different other options for business continuity.
Anonymous | TrustRadius Reviewer

Veritas Backup Exec

My rating would have been higher a few years ago, but nagging problems, primarily noticed since the switch back to Veritas, has increased my dissatisfaction. It is still a solid product for the SMB market. It is a wide variety of options that will fit into just about any scenario that you can think of. Licensing complexity continues to be a issue. It offers solid performance, reasonably good support and a decent interface once you are used to it
Jeff Daniels | TrustRadius Reviewer

Feature Rating Comparison

Data Center Backup

Dell EMC Avamar
8.3
Veritas Backup Exec
8.1
Universal recovery
Dell EMC Avamar
8.3
Veritas Backup Exec
7.5
Live recovery
Dell EMC Avamar
7.7
Veritas Backup Exec
8.1
Recovery verification
Dell EMC Avamar
7.7
Veritas Backup Exec
8.7
Business application protection
Dell EMC Avamar
8.7
Veritas Backup Exec
8.1
Multiple backup destinations
Dell EMC Avamar
8.2
Veritas Backup Exec
8.5
Incremental backup identification
Dell EMC Avamar
9.0
Veritas Backup Exec
8.6
Backup to the cloud
Dell EMC Avamar
8.6
Veritas Backup Exec
7.1
Deduplication and file compression
Dell EMC Avamar
9.2
Veritas Backup Exec
8.1
Snapshots
Dell EMC Avamar
7.7
Veritas Backup Exec
8.0
Flexible deployment
Dell EMC Avamar
7.1
Veritas Backup Exec
7.5
Management dashboard
Dell EMC Avamar
7.0
Veritas Backup Exec
8.1
Platform support
Dell EMC Avamar
8.9
Veritas Backup Exec
7.9
Retention options
Dell EMC Avamar
9.4
Veritas Backup Exec
8.4
Encryption
Dell EMC Avamar
8.6
Veritas Backup Exec
8.1

Pros

Dell EMC Avamar

  • Avamar performs data deduplication on the remote host. This greatly reduces the amount of traffic that each backup requires. This even applies to the virtual environment through change block tracking. Backup times are reduced from hours to minutes.
  • The management interface makes it easy to configure and maintain data retention periods. Many times certain data must be kept for an extended period of time. There is a specific menu for managing retention periods.
  • The system is able to recover itself from a hard failure with virtually no loss of backups. There is a checkpoint taken each day that provides a recovery point in the event of a catastrophic failure. Since this is a node based system, the loss of more than one node could require a recovery be performed.
  • While another grid must be purchased, the replication utility allows all backups to be replicated to another grid at a remote location. This ensures the resilience of the backups in the event there is the loss of the primary data center.
  • Also works on HCI devices performing image-level backups as in our primary data center environment
  • There is also now an All-in-One appliance for smaller locations
Rodney Barnhardt | TrustRadius Reviewer

Veritas Backup Exec

  • The license/agent deployment feature in Backup Exec facilitates effective and speedy population within your data center.
  • Veritas Backup Exec's feature rich job creation is intuitive and simplifies backup strategies.
  • Customizable views in the Administrator console allow you to view your backup environment to maximize visibility.
Christopher Stark | TrustRadius Reviewer

Cons

Dell EMC Avamar

  • The client interface has constant JAVA issues and can be slow and chunky. We have often had issues with current versions of JAVA breaking it so it will not even run.
  • The backup clients are split out for function. Although this makes them light, it also makes it cumbersome to upgrade clients. The naming scheme can also be confusing for the clients.
Tim Knarr | TrustRadius Reviewer

Veritas Backup Exec

  • The user interface can sometimes be sluggish and hang between options.The minimum spec is 2Gb but if running on a dedicated server I think 4Gb is recommended
  • As more companies seem to be entering the backup software market, Acronis is very aggressive on pricing and even offer discounts if you are replacing other backup solutions, the Backup Exec pricing plans have become a more expensive
  • Our version is an older 2014 version and has inadequate support for VM backs
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Dell EMC Avamar

Dell EMC Avamar 9.5
Based on 2 answers
I have been using the product for over five years. This has performed so well that with the current system reaching its End-of-Life with EMC next year, I have proposed replacing it with the latest version of the product. Now that it integrates with Data Domain, the cost has been greatly reduced. Instead of the need to purchase many nodes, one Data Domain can replace them creating a significant cost savings.
Rodney Barnhardt | TrustRadius Reviewer

Veritas Backup Exec

Veritas Backup Exec 7.3
Based on 2 answers
Overall I believe my customers who purchase Symantec products are 100% satisfied. It's rare that I get a call that they want to replace it with a competitor.
Anonymous | TrustRadius Reviewer

Usability

Dell EMC Avamar

Dell EMC Avamar 8.0
Based on 1 answer
The system overall is easy to monitor and see your backup/restore status. The user interface could use updating as it relies on Java and any updates to Java cause the interface to stop working need to be reinstalled
Brian Munn | TrustRadius Reviewer

Veritas Backup Exec

No score
No answers yet
No answers on this topic

Support Rating

Dell EMC Avamar

Dell EMC Avamar 8.8
Based on 4 answers
Support is very convincing, always eager to solve issues from the root rather than workaround, don't hesitate to take webex, describe the issues to the core and recommend configuration to avoid further issues. We can ask few questions other than the main issue. They don't hesitate to answer.
Ratnodeep Roy | TrustRadius Reviewer

Veritas Backup Exec

Veritas Backup Exec 8.5
Based on 2 answers
In the few instances of having to contact support, our overall outcome was always good. They would have received a better score if the wait time was less, but I attribute this to the timing of support calls - it was during the previous owner's time. We have not had to open a support ticket since Veritas Backup Exec took the product back over.
John Mota | TrustRadius Reviewer

Alternatives Considered

Dell EMC Avamar

Avamar has simplied the back up approach in their VE edition and is much easier to use than Data Protector. Backing up multiple VMs takes minutes instead of hours now. Creating policies, retentions, and schedules, is vastly improved and much easier.
Anonymous | TrustRadius Reviewer

Veritas Backup Exec

If your company is looking at changing solutions or currently does not have any, Veritas Backup Exec is the way to go. Do yourself a favor and try the 60 day trial, you won't be disappointed! Very simple to use and has a great GUI, much better than what the competition has to offer.
Anonymous | TrustRadius Reviewer

Return on Investment

Dell EMC Avamar

  • Avamar served our organization very well for many years. It was absolutely the best solution of its day.
  • We did the fork-lift upgrade twice to continue with Avamar. We could not continue to support this model of upgrades.
  • Our final decision to replace Avamar was when the nodes filled with meta-data while we had plenty of data domain space for backups.
  • We've spent too much engineer time babysitting the product.
Paul Lemmons | TrustRadius Reviewer

Veritas Backup Exec

  • Veritas Backup Exec is good for single file restores. We have had to restore files from a few months back without any problem.
  • Veritas has saved us money by reverting work that was overwritten by a past employee.
  • Sometimes tapes can be overwritten by accident when you inventory it for restore, which can be an issue.
Michael Hylek | TrustRadius Reviewer

Pricing Details

Dell EMC Avamar

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Veritas Backup Exec

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Dell EMC Avamar
7.5
Veritas Backup Exec
8.3

Likelihood to Renew

Dell EMC Avamar
9.5
Veritas Backup Exec
7.3

Usability

Dell EMC Avamar
8.0
Veritas Backup Exec

Support Rating

Dell EMC Avamar
8.8
Veritas Backup Exec
8.5

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