What users are saying about
47 Ratings
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Score 7.2 out of 100
57 Ratings
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Score 7.6 out of 100

Likelihood to Recommend

Dell EMC Avamar

This software is well suited for companies that want to be very in control of their backups but need a simple tool. It could be convenient for them to just buy their own node, locate it in a different location, and set up the jobs for their machines to backup to the cloud with the specific plugins. However, it would not be convenient for companies looking to have a tool that needs to be secure and compliant, and that need to have different other options for business continuity.
Anonymous | TrustRadius Reviewer

Veritas NetBackup

Like most enterprise backup applications, Symantec NetBackup (NBU) suffers from complexity. Using and understanding advanced features can be challenging at times. Real world experience is needed to know if they are worth the time to implement. On the other hand I have found NBU relativity easy to use with a little training from just a simple backup scheduling and restore perspective.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Data Center Backup

Dell EMC Avamar
8.3
Veritas NetBackup
8.4
Universal recovery
Dell EMC Avamar
8.3
Veritas NetBackup
8.0
Live recovery
Dell EMC Avamar
7.7
Veritas NetBackup
6.7
Recovery verification
Dell EMC Avamar
7.7
Veritas NetBackup
8.2
Business application protection
Dell EMC Avamar
8.7
Veritas NetBackup
8.2
Multiple backup destinations
Dell EMC Avamar
8.2
Veritas NetBackup
8.7
Incremental backup identification
Dell EMC Avamar
9.0
Veritas NetBackup
8.3
Backup to the cloud
Dell EMC Avamar
8.6
Veritas NetBackup
9.5
Deduplication and file compression
Dell EMC Avamar
9.2
Veritas NetBackup
8.5
Snapshots
Dell EMC Avamar
7.7
Veritas NetBackup
8.3
Flexible deployment
Dell EMC Avamar
7.1
Veritas NetBackup
8.2
Management dashboard
Dell EMC Avamar
7.0
Veritas NetBackup
8.6
Platform support
Dell EMC Avamar
8.9
Veritas NetBackup
9.1
Retention options
Dell EMC Avamar
9.4
Veritas NetBackup
9.3
Encryption
Dell EMC Avamar
8.6
Veritas NetBackup
8.3

Pros

Dell EMC Avamar

  • Avamar performs data deduplication on the remote host. This greatly reduces the amount of traffic that each backup requires. This even applies to the virtual environment through change block tracking. Backup times are reduced from hours to minutes.
  • The management interface makes it easy to configure and maintain data retention periods. Many times certain data must be kept for an extended period of time. There is a specific menu for managing retention periods.
  • The system is able to recover itself from a hard failure with virtually no loss of backups. There is a checkpoint taken each day that provides a recovery point in the event of a catastrophic failure. Since this is a node based system, the loss of more than one node could require a recovery be performed.
  • While another grid must be purchased, the replication utility allows all backups to be replicated to another grid at a remote location. This ensures the resilience of the backups in the event there is the loss of the primary data center.
  • Also works on HCI devices performing image-level backups as in our primary data center environment
  • There is also now an All-in-One appliance for smaller locations
Rodney Barnhardt | TrustRadius Reviewer

Veritas NetBackup

  • Upgrades are typically easy and normally have either no issues or very few that are easily resolved (wait a month or 2 before upgrading)
  • Using accelerator for the vm environment works well, and file level restores have been successful
  • Full vm recovery has worked every time
  • Backing up a physical server and restoring to a vm works as described
  • GRT Exchange backups are pretty easy, to setup
  • File level restores are simple
Anonymous | TrustRadius Reviewer

Cons

Dell EMC Avamar

  • The client interface has constant JAVA issues and can be slow and chunky. We have often had issues with current versions of JAVA breaking it so it will not even run.
  • The backup clients are split out for function. Although this makes them light, it also makes it cumbersome to upgrade clients. The naming scheme can also be confusing for the clients.
Tim Knarr | TrustRadius Reviewer

Veritas NetBackup

  • The GUI is very old looking. This does not kill the performance, it just looks to be 10 years old.
  • Some things need to be done from the CLI(command line interface). if you have not used this before it will take some learning and a good understanding of Linux.
Jason Stallings | TrustRadius Reviewer

Likelihood to Renew

Dell EMC Avamar

Dell EMC Avamar 9.5
Based on 2 answers
I have been using the product for over five years. This has performed so well that with the current system reaching its End-of-Life with EMC next year, I have proposed replacing it with the latest version of the product. Now that it integrates with Data Domain, the cost has been greatly reduced. Instead of the need to purchase many nodes, one Data Domain can replace them creating a significant cost savings.
Rodney Barnhardt | TrustRadius Reviewer

Veritas NetBackup

Veritas NetBackup 9.0
Based on 1 answer
Veritas continues to keep up with the backup game. There virtual machine backup capabilities are now top notch, and I believe they will prove valuable when our cloud presence demands a backup solution.
Anonymous | TrustRadius Reviewer

Usability

Dell EMC Avamar

Dell EMC Avamar 8.0
Based on 1 answer
The system overall is easy to monitor and see your backup/restore status. The user interface could use updating as it relies on Java and any updates to Java cause the interface to stop working need to be reinstalled
Brian Munn | TrustRadius Reviewer

Veritas NetBackup

No score
No answers yet
No answers on this topic

Support Rating

Dell EMC Avamar

Dell EMC Avamar 8.8
Based on 4 answers
Support is very convincing, always eager to solve issues from the root rather than workaround, don't hesitate to take webex, describe the issues to the core and recommend configuration to avoid further issues. We can ask few questions other than the main issue. They don't hesitate to answer.
Ratnodeep Roy | TrustRadius Reviewer

Veritas NetBackup

Veritas NetBackup 9.0
Based on 3 answers
Veritas support is very prompt and the acknowledgement/followup is hugely appreciable. They go deep to the issue and provide you satisfactory solutions. Creating ticket in portal is also very easy, does not adhere to severity priority, even if Sev2 response is very quick.
Ratnodeep Roy | TrustRadius Reviewer

Alternatives Considered

Dell EMC Avamar

Avamar has simplied the back up approach in their VE edition and is much easier to use than Data Protector. Backing up multiple VMs takes minutes instead of hours now. Creating policies, retentions, and schedules, is vastly improved and much easier.
Anonymous | TrustRadius Reviewer

Veritas NetBackup

CrashPlan has the capability to sync data with a cloud storage source. This is great for a workstation where data is typically only for one user. However, Netbackup does a much better job for maintaining multiple levels of file restores for Enterprise Servers. Netbackup has a superior management console that does not rely on Cloud services in the event of an internet outage.
Rick Lupton | TrustRadius Reviewer

Return on Investment

Dell EMC Avamar

  • Avamar served our organization very well for many years. It was absolutely the best solution of its day.
  • We did the fork-lift upgrade twice to continue with Avamar. We could not continue to support this model of upgrades.
  • Our final decision to replace Avamar was when the nodes filled with meta-data while we had plenty of data domain space for backups.
  • We've spent too much engineer time babysitting the product.
Paul Lemmons | TrustRadius Reviewer

Veritas NetBackup

  • We never experienced a significant system or data loss during the time we used NetBackup. We restored individuals files and small databases based upon user mistakes, but we never had to implement a DR plan. From that aspect, it is difficult to evaluate the ROI. Backups are a commodity service. Features are very similar across multiple tools. Once you decide to stay on-prem or move to the cloud, the list of options are narrowed. Then it becomes a matter of price.
  • From an administration and support perspective, the ROI is low. Vendor technical support is not always responsive. The first two tiers of support are not knowledgeable and their typical recommendation is to read the white paper. My small team spent a lot of time troubleshooting NetBackup, often without much vendor help.
Joel Gibbons | TrustRadius Reviewer

Pricing Details

Dell EMC Avamar

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Veritas NetBackup

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Dell EMC Avamar
7.5
Veritas NetBackup
8.9

Likelihood to Renew

Dell EMC Avamar
9.5
Veritas NetBackup
9.0

Usability

Dell EMC Avamar
8.0
Veritas NetBackup

Support Rating

Dell EMC Avamar
8.8
Veritas NetBackup
9.0

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