24 Ratings
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Score 4.6 out of 100
20 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

Dell EMC Networker

Networker is only suited for one thing: being a front end for good hardware. We love our Data Domains, the dedupe is insane and they ingest data rapidly. You'd be better off using Veeam, which can talk to the Data Domains natively (that's what we're doing now).
Anonymous | TrustRadius Reviewer

MSP360 Backup (formerly CloudBerry Backup)

For any Managed Service Provider (MSP) that offers backups services to its clients, Cloudberry MBS is a winning solution. It is fast, powerful, flexible and priced to provide room for decent profit margins for the MSP. MSP's that handle clients so large that they need Appliance-based backups and recovery will need more sophisticated (read pricier) solutions, but for the vast majority of customers that have 1-10 servers, CloudberryLab MBS is an excellent solution.
Steve Putnam | TrustRadius Reviewer

Feature Rating Comparison

Data Center Backup

Dell EMC Networker
4.1
MSP360 Backup (formerly CloudBerry Backup)
Universal recovery
Dell EMC Networker
3.0
MSP360 Backup (formerly CloudBerry Backup)
Live recovery
Dell EMC Networker
5.5
MSP360 Backup (formerly CloudBerry Backup)
Recovery verification
Dell EMC Networker
4.5
MSP360 Backup (formerly CloudBerry Backup)
Business application protection
Dell EMC Networker
3.5
MSP360 Backup (formerly CloudBerry Backup)
Multiple backup destinations
Dell EMC Networker
4.0
MSP360 Backup (formerly CloudBerry Backup)
Incremental backup identification
Dell EMC Networker
3.0
MSP360 Backup (formerly CloudBerry Backup)
Backup to the cloud
Dell EMC Networker
3.0
MSP360 Backup (formerly CloudBerry Backup)
Deduplication and file compression
Dell EMC Networker
7.5
MSP360 Backup (formerly CloudBerry Backup)
Snapshots
Dell EMC Networker
5.5
MSP360 Backup (formerly CloudBerry Backup)
Flexible deployment
Dell EMC Networker
1.5
MSP360 Backup (formerly CloudBerry Backup)
Management dashboard
Dell EMC Networker
1.0
MSP360 Backup (formerly CloudBerry Backup)
Platform support
Dell EMC Networker
5.9
MSP360 Backup (formerly CloudBerry Backup)
Retention options
Dell EMC Networker
3.5
MSP360 Backup (formerly CloudBerry Backup)
Encryption
Dell EMC Networker
5.9
MSP360 Backup (formerly CloudBerry Backup)

Pros

Dell EMC Networker

  • When used with a Data Domain appliance, using either DDBOOST or a VTL, it is quick and does a wonderful job of deduplication. We have 2.3 PB stored on a 140 TB DD 4500. While this is expensive storage, the cost for 2+ PB would be even higher.
  • It does a good job of brick-level backups of Exchange mailboxes, and does so in very good time. A few hours backs up our entire organizations mailbox stores in a way that provides object level restore.
  • Used in combination with DPA (Data Protection Advisor), it has a very good reporting capability. DPA, however, requires more than just surface knowledge in order to get really good reports, and the DDOS changes can wreck havoc with customized reports.
Anonymous | TrustRadius Reviewer

MSP360 Backup (formerly CloudBerry Backup)

  • Low cost backup solution for servers and workstations that is easy to setup and manager and it works!
  • I love the file level backups with ransomware protection also. Perfect for file servers.
David Judice | TrustRadius Reviewer

Cons

Dell EMC Networker

  • Networker's customer service could use a bit of improvement. While some problems are handled quickly, complex issues sometimes have limited responses with difficulty to escalate up the chain.
  • Networker prior to version 9 is using outdated policy configuration which tends to make some backup windows and obligations awkward.
  • Networker needs a bit better method for accommodating plugin integration with other applications, and better documentation on implementation of those modules.
Anonymous | TrustRadius Reviewer

MSP360 Backup (formerly CloudBerry Backup)

  • The CloudBackup Drive has some issues.
  • Would be nice to have a single interface to manage all my servers.
  • Requires a console on each machine being backed up.
chris maddox | TrustRadius Reviewer

Likelihood to Renew

Dell EMC Networker

Dell EMC Networker 1.0
Based on 1 answer
There are three reasons for not renewing our use of NetWorker: 1) the rising and extremely high cost of support and proprietary hardware needed for deduplication, 2) the complete unreliability of the product (we couldn't recover from a true disaster if we wanted to), and 3) the horrible support from EMC for the product
Anonymous | TrustRadius Reviewer

MSP360 Backup (formerly CloudBerry Backup)

MSP360 Backup (formerly CloudBerry Backup) 10.0
Based on 1 answer
I love Cloudberry. I am using it at three different sites to backup their mission critical file servers and it works great. It is a very cost effective backup solution that is easy to setup and use and the support is also very good. I would recommend it to anyone that needs a good backup solution for their business.
David Judice | TrustRadius Reviewer

Usability

Dell EMC Networker

Dell EMC Networker 3.0
Based on 2 answers
Use this, and then use Veeam. Or literally just about anything else. It's a powerful engine with a crappy paint job and a rusty frame.
Anonymous | TrustRadius Reviewer

MSP360 Backup (formerly CloudBerry Backup)

MSP360 Backup (formerly CloudBerry Backup) 7.7
Based on 2 answers
They have a great app with more backups. It can be confusing to provide and push backups until you get used to it. Auto-renew is also a little weird with the licenses.
Daniel Cauley | TrustRadius Reviewer

Support Rating

Dell EMC Networker

Dell EMC Networker 7.0
Based on 3 answers
The support team has always been good, and there is never an issue that can't be resolved. The techs are competent and know the product. The slightly less than perfect rating I'm giving is because Support shouldn't carry the burden themselves. We hear from Dell sales people all the time, but they never call and ask about this product, nor do they offer to upsell it or make it better. That lack of sales support and coherence hurts the overall rating a bit. When I spend my company's money on your product, I expect you to at least ACT like you care, if not actually care for real. It influences my opinion and future purchasing habits.
Anonymous | TrustRadius Reviewer

MSP360 Backup (formerly CloudBerry Backup)

MSP360 Backup (formerly CloudBerry Backup) 8.5
Based on 6 answers
It's easy to set up, but a few things prevent it from being great. All the computers require one license. You have to stay on top of it, otherwise you fill up data storage with outdated and unused data. It's super easy to call CloudBerry for support and they are very friendly to work with. It's difficult as a tech when you want to fix the issue, but you are relying on technical support. Many times an error happens and you cannot find a single issue. The only solution is to update the application and hope the newest build fixed the issue.
Anonymous | TrustRadius Reviewer

Implementation Rating

Dell EMC Networker

Dell EMC Networker 1.0
Based on 1 answer
How can anyone build a house without a blueprint? NetWorker was ramrodded into place here without a design or implementation plan. The result was a setup that was doomed from the start and never worked reliable over the full three years of our contract obligation.
Anonymous | TrustRadius Reviewer

MSP360 Backup (formerly CloudBerry Backup)

MSP360 Backup (formerly CloudBerry Backup) 10.0
Based on 1 answer
Easy and successful implementation and the results have been very good with no issues since the install and go live. I highly recommend Cloudberry Backup software to anyone needing an easy to install, setup and manage backup solution. Excellent product with great features and reliability at a very good price point.
David Judice | TrustRadius Reviewer

Alternatives Considered

Dell EMC Networker

We've been actively looking at other products such as Rubrik or Cohesity in order to get a better experience as well as lower our overall time invested in running backups. Dell EMC Networker fails to stand up to these products in most ways. In our evaluations it was both easier to understand the different systems as well as talk to the software/hardware via APIs.
Anonymous | TrustRadius Reviewer

MSP360 Backup (formerly CloudBerry Backup)

The MSP360 web management portal is unbeatable. It makes management and fault correction much easier. Unfortunately, Veeam does not have this without setting up a specific server for this purpose.
Anonymous | TrustRadius Reviewer

Return on Investment

Dell EMC Networker

  • Networker has helped reduce risk of data loss. We have many compensating controls for business user level data but Networker has been helpful with full image recoveries. Sometimes an IT mistake can be hard to back out of and/or rebuilding from scratch isn't a good option. Networker has helped save lots of IT engineer's time in our company.
Josh Dix | TrustRadius Reviewer

MSP360 Backup (formerly CloudBerry Backup)

  • We spend little time managing the backups once deployed.
  • It is a little more expensive than other backup solutions by the time you figure in the cloud storage portion.
Anonymous | TrustRadius Reviewer

Screenshots

Dell EMC Networker

Pricing Details

Dell EMC Networker

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Dell EMC Networker Editions & Modules

Additional Pricing Details

MSP360 Backup (formerly CloudBerry Backup)

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

MSP360 Backup (formerly CloudBerry Backup) Editions & Modules

Edition
CloudBerry Backup Free$01
CloudBerry Backup Pro29.991
CloudBerry Backup Server119.991
CloudBerry Backup Ultimate299.991
CloudBerry Backup MS SQL149.991
CloudBerry Backup MS Exchange229.991
  1. Per server
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Dell EMC Networker
2.5
MSP360 Backup (formerly CloudBerry Backup)
8.8

Likelihood to Renew

Dell EMC Networker
1.0
MSP360 Backup (formerly CloudBerry Backup)
10.0

Usability

Dell EMC Networker
3.0
MSP360 Backup (formerly CloudBerry Backup)
7.7

Support Rating

Dell EMC Networker
7.0
MSP360 Backup (formerly CloudBerry Backup)
8.5

Implementation Rating

Dell EMC Networker
1.0
MSP360 Backup (formerly CloudBerry Backup)
10.0

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