41 Ratings
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Score 7.5 out of 100
38 Ratings
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Score 7.6 out of 100

Likelihood to Recommend

Dell EMC Networker

For users with a basic backup system that does not provide advanced data protection this is a life saver in the age we live in where hackers are looking to encrypt and ruin your important backups. I would recommend [Dell EMC Networker] based on its features, price, and ease of use. If you have a similar product already it does not offer many unique features however.
Anonymous | TrustRadius Reviewer

PowerProtect DD (formerly Dell EMC Data Domain)

When used as a backup target PowerProtect DD models offer incredible density and can efficiently replicate to another cloud-based or offsite unit. Most complaints about these have been addressed in software over the years and they are now a intuitive and easily managed backup system. You are not buying a Swiss army knife, you are getting a machine designed for a purpose, use it for that and you will not be disappointed. While they have the ability to serve as a CIFS server, they are not a filer and lack many of the features inherent to filers and are a poor substitute.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Data Center Backup

Dell EMC Networker
6.0
PowerProtect DD (formerly Dell EMC Data Domain)
9.1
Universal recovery
Dell EMC Networker
6.4
PowerProtect DD (formerly Dell EMC Data Domain)
9.3
Live recovery
Dell EMC Networker
6.7
PowerProtect DD (formerly Dell EMC Data Domain)
7.1
Recovery verification
Dell EMC Networker
7.4
PowerProtect DD (formerly Dell EMC Data Domain)
8.1
Business application protection
Dell EMC Networker
6.2
PowerProtect DD (formerly Dell EMC Data Domain)
9.3
Multiple backup destinations
Dell EMC Networker
4.4
PowerProtect DD (formerly Dell EMC Data Domain)
9.2
Incremental backup identification
Dell EMC Networker
5.4
PowerProtect DD (formerly Dell EMC Data Domain)
9.2
Backup to the cloud
Dell EMC Networker
5.3
PowerProtect DD (formerly Dell EMC Data Domain)
9.1
Deduplication and file compression
Dell EMC Networker
7.4
PowerProtect DD (formerly Dell EMC Data Domain)
9.9
Snapshots
Dell EMC Networker
6.8
PowerProtect DD (formerly Dell EMC Data Domain)
9.2
Flexible deployment
Dell EMC Networker
4.1
PowerProtect DD (formerly Dell EMC Data Domain)
8.4
Management dashboard
Dell EMC Networker
5.5
PowerProtect DD (formerly Dell EMC Data Domain)
9.1
Platform support
Dell EMC Networker
5.3
PowerProtect DD (formerly Dell EMC Data Domain)
9.7
Retention options
Dell EMC Networker
6.3
PowerProtect DD (formerly Dell EMC Data Domain)
9.8
Encryption
Dell EMC Networker
7.0
PowerProtect DD (formerly Dell EMC Data Domain)
9.9

Pros

Dell EMC Networker

  • Seamlessly integrates with DataDomain
  • Seamlessly integrates with vmWare for extremely fast VM backups
  • Provides agent-based integration for a very wide array of applications-aware backups, including but not limited to: Microsoft SQL/Exchange/Sharepoint, Meditech, Oracle, DB2, Informix, SAP
  • Integrates with a wide family of NAS solutions for NDMP backups
Richard Mattiuzzo | TrustRadius Reviewer

PowerProtect DD (formerly Dell EMC Data Domain)

  • It writes backups quickly. DDBoost add-on is very useful as well for improving backup speeds.
  • DD is very efficient in its use of capacity. It dedupes and compresses very well.
  • It spans to large capacity amounts.
Anonymous | TrustRadius Reviewer

Cons

Dell EMC Networker

  • The GUI is horrible. Giant windows that don't size properly, confusing terminology, multiple clicks to get things done, it's just a disorganized mess. I can't put this in front of my junior techs because it requires some background in DR software to fully comprehend, and even then it's not easy. It feels very much like this was tacked on to a command-line based product as an afterthought.
  • Better management features. It's difficult to integrate with Active Directory, for one. You'll need a Dell EMC tech to help you. Items can't be renamed and have to be recreated. Options are buried in multiple GUI tabs and often are just command line strings in a free-text field. Diagnosing failed jobs and workflows is cumbersome and the errors are often cryptic without some experience. Design it well and pray for uptime, because you need this to work when disaster requires it to.
  • Poor reporting features for an enterprise class product. You can't schedule any type of simple summary (an audit requirement for us) in the base product. To do this requires the additional cost of Data Protection Advisor, which is also horribly designed and impossible to get working quickly.
  • Post-sales contact is non-existent. We've been through a few reps and the project team dropped us at one point with a half-finished implementation when the original sales guy moved on. We only got the the promised product implementation by telling Dell that we weren't paying the bill until they delivered what they promised and were contractually obligated to.
Anonymous | TrustRadius Reviewer

PowerProtect DD (formerly Dell EMC Data Domain)

  • It can be expensive to implement, especially when used in conjunction with other applications/hardware such as Avamar.
  • The TCO can be high, especially when it needs its storage expanded.
  • Recovery speeds can be slow (compared to other solutions) for when recovery is time sensitive.
Sam Majam | TrustRadius Reviewer

Likelihood to Renew

Dell EMC Networker

Dell EMC Networker 1.0
Based on 1 answer
There are three reasons for not renewing our use of NetWorker: 1) the rising and extremely high cost of support and proprietary hardware needed for deduplication, 2) the complete unreliability of the product (we couldn't recover from a true disaster if we wanted to), and 3) the horrible support from EMC for the product
Anonymous | TrustRadius Reviewer

PowerProtect DD (formerly Dell EMC Data Domain)

PowerProtect DD (formerly Dell EMC Data Domain) 10.0
Based on 1 answer
DD has performed flawlessly for almost 10 years as our backup/recovery storage with offsite replication. Given its track record and great support from EMC, we're unlikely to look elsewhere any time soon.
Anonymous | TrustRadius Reviewer

Usability

Dell EMC Networker

Dell EMC Networker 3.0
Based on 2 answers
NetWorker has the clunkiest interface and unfriendliest CLI with which I have ever had to work. I spent three years hating this application because it took ALL of my time just to keep it running. Even then, I had no confidence in our ability to recover from a disaster because of its unreliability.
Anonymous | TrustRadius Reviewer

PowerProtect DD (formerly Dell EMC Data Domain)

No score
No answers yet
No answers on this topic

Support Rating

Dell EMC Networker

Dell EMC Networker 7.0
Based on 5 answers
The support team has always been good, and there is never an issue that can't be resolved. The techs are competent and know the product. The slightly less than perfect rating I'm giving is because Support shouldn't carry the burden themselves. We hear from Dell sales people all the time, but they never call and ask about this product, nor do they offer to upsell it or make it better. That lack of sales support and coherence hurts the overall rating a bit. When I spend my company's money on your product, I expect you to at least ACT like you care, if not actually care for real. It influences my opinion and future purchasing habits.
Anonymous | TrustRadius Reviewer

PowerProtect DD (formerly Dell EMC Data Domain)

PowerProtect DD (formerly Dell EMC Data Domain) 6.3
Based on 4 answers
Customer support has had some ups and downs here. We've had several issues with EMC support before and during the acquisition by Dell, but in the last 18 months support has been top notch. Quick and knowledgeable help is but a chat away, or they will call you back so you don't have to wait on hold. The team supporting us is responsive and is quick to assist with any request or issue.
Anonymous | TrustRadius Reviewer

Implementation Rating

Dell EMC Networker

Dell EMC Networker 1.0
Based on 2 answers
How can anyone build a house without a blueprint? NetWorker was ramrodded into place here without a design or implementation plan. The result was a setup that was doomed from the start and never worked reliable over the full three years of our contract obligation.
Anonymous | TrustRadius Reviewer

PowerProtect DD (formerly Dell EMC Data Domain)

No score
No answers yet
No answers on this topic

Alternatives Considered

Dell EMC Networker

EMC and Unitrends are equal at the file level and SQL backups. What makes Unitrends the better product is the ability to backup VMs as a whole. They both have the ability to email reports about failures and hardware issues. Unitrends has superior support and knowledge base and support is available 24/7.
Anonymous | TrustRadius Reviewer

PowerProtect DD (formerly Dell EMC Data Domain)

We selected Data Domain due to its integration with our backup software. The Data Domain works well for what we need it to do.
Anonymous | TrustRadius Reviewer

Return on Investment

Dell EMC Networker

  • When you get into the deep dive of features there is quite a learning curve for those options so it's a lot to learn.
  • Restores and restore verification is very fast so you save some time there.
  • Costs are fairly high so an ROI may take some time vs a standard backup software.
Anonymous | TrustRadius Reviewer

PowerProtect DD (formerly Dell EMC Data Domain)

  • We were able to immediately discontinue our remote tape storage and TBU maintenance.
  • Reduced backup footprint in the data center.
  • It is costly to expand so buy it with a purpose.
Anonymous | TrustRadius Reviewer

Pricing Details

Dell EMC Networker

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

PowerProtect DD (formerly Dell EMC Data Domain)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Dell EMC Networker
6.7
PowerProtect DD (formerly Dell EMC Data Domain)
8.4

Likelihood to Renew

Dell EMC Networker
1.0
PowerProtect DD (formerly Dell EMC Data Domain)
10.0

Usability

Dell EMC Networker
3.0
PowerProtect DD (formerly Dell EMC Data Domain)

Support Rating

Dell EMC Networker
7.0
PowerProtect DD (formerly Dell EMC Data Domain)
6.3

Implementation Rating

Dell EMC Networker
1.0
PowerProtect DD (formerly Dell EMC Data Domain)

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