What users are saying about
43 Ratings
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Score 7.6 out of 100
19 Ratings
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Score 9 out of 100

Likelihood to Recommend

Dell EMC Networker

For users with a basic backup system that does not provide advanced data protection this is a life saver in the age we live in where hackers are looking to encrypt and ruin your important backups. I would recommend [Dell EMC Networker] based on its features, price, and ease of use. If you have a similar product already it does not offer many unique features however.
Anonymous | TrustRadius Reviewer

Tivoli Storage Manager

Tivoli does well running file-level backups, but Exchange is clunky and restores are really hard. With no SharePoint agent, if you use SharePoint you will need another product like AvePoint DocAve. The web-based GUI console is MUCH improved over earlier versions, but you will still need to be a command-line guru to make Tivoli do everything, and local (node) config files still rule. This product was originally ported from Unix and retains may of its 'nix roots.
Scott Reese | TrustRadius Reviewer

Feature Rating Comparison

Data Center Backup

Dell EMC Networker
6.2
Tivoli Storage Manager
8.8
Universal recovery
Dell EMC Networker
6.5
Tivoli Storage Manager
10.0
Live recovery
Dell EMC Networker
6.8
Tivoli Storage Manager
9.3
Recovery verification
Dell EMC Networker
7.7
Tivoli Storage Manager
9.0
Business application protection
Dell EMC Networker
6.4
Tivoli Storage Manager
3.0
Multiple backup destinations
Dell EMC Networker
4.5
Tivoli Storage Manager
10.0
Incremental backup identification
Dell EMC Networker
5.5
Tivoli Storage Manager
10.0
Backup to the cloud
Dell EMC Networker
5.4
Tivoli Storage Manager
Deduplication and file compression
Dell EMC Networker
7.4
Tivoli Storage Manager
10.0
Snapshots
Dell EMC Networker
6.9
Tivoli Storage Manager
Flexible deployment
Dell EMC Networker
4.4
Tivoli Storage Manager
Management dashboard
Dell EMC Networker
5.9
Tivoli Storage Manager
8.0
Platform support
Dell EMC Networker
5.2
Tivoli Storage Manager
7.3
Retention options
Dell EMC Networker
6.5
Tivoli Storage Manager
10.0
Encryption
Dell EMC Networker
7.2
Tivoli Storage Manager
10.0

Pros

Dell EMC Networker

  • Seamlessly integrates with DataDomain
  • Seamlessly integrates with vmWare for extremely fast VM backups
  • Provides agent-based integration for a very wide array of applications-aware backups, including but not limited to: Microsoft SQL/Exchange/Sharepoint, Meditech, Oracle, DB2, Informix, SAP
  • Integrates with a wide family of NAS solutions for NDMP backups
Richard Mattiuzzo | TrustRadius Reviewer

Tivoli Storage Manager

  • The concept of "forever incremental" is very appealing to my understanding of how backups should happen.
  • The backups are tuned for fast restores and they sure are fast.
  • The media management is very good.
Anonymous | TrustRadius Reviewer

Cons

Dell EMC Networker

  • The GUI is horrible. Giant windows that don't size properly, confusing terminology, multiple clicks to get things done, it's just a disorganized mess. I can't put this in front of my junior techs because it requires some background in DR software to fully comprehend, and even then it's not easy. It feels very much like this was tacked on to a command-line based product as an afterthought.
  • Better management features. It's difficult to integrate with Active Directory, for one. You'll need a Dell EMC tech to help you. Items can't be renamed and have to be recreated. Options are buried in multiple GUI tabs and often are just command line strings in a free-text field. Diagnosing failed jobs and workflows is cumbersome and the errors are often cryptic without some experience. Design it well and pray for uptime, because you need this to work when disaster requires it to.
  • Poor reporting features for an enterprise class product. You can't schedule any type of simple summary (an audit requirement for us) in the base product. To do this requires the additional cost of Data Protection Advisor, which is also horribly designed and impossible to get working quickly.
  • Post-sales contact is non-existent. We've been through a few reps and the project team dropped us at one point with a half-finished implementation when the original sales guy moved on. We only got the the promised product implementation by telling Dell that we weren't paying the bill until they delivered what they promised and were contractually obligated to.
Anonymous | TrustRadius Reviewer

Tivoli Storage Manager

  • I do not see anything at the moment that requires change or adjusting. TSM works great for what we need it to do.
  • Note worth mentioning: We never had the opportunity to explore the VM backup functionality, as we are currently using VMware snapshots. This data protection solution came highly recommended to any business environment running VWware / virtualization.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Dell EMC Networker

Dell EMC Networker 1.0
Based on 1 answer
There are three reasons for not renewing our use of NetWorker: 1) the rising and extremely high cost of support and proprietary hardware needed for deduplication, 2) the complete unreliability of the product (we couldn't recover from a true disaster if we wanted to), and 3) the horrible support from EMC for the product
Anonymous | TrustRadius Reviewer

Tivoli Storage Manager

Tivoli Storage Manager 1.0
Based on 1 answer
Not required, company closed.TSM is not used in my current role at my current job.
Anonymous | TrustRadius Reviewer

Usability

Dell EMC Networker

Dell EMC Networker 3.0
Based on 2 answers
NetWorker has the clunkiest interface and unfriendliest CLI with which I have ever had to work. I spent three years hating this application because it took ALL of my time just to keep it running. Even then, I had no confidence in our ability to recover from a disaster because of its unreliability.
Anonymous | TrustRadius Reviewer

Tivoli Storage Manager

No score
No answers yet
No answers on this topic

Support Rating

Dell EMC Networker

Dell EMC Networker 6.8
Based on 5 answers
The support team has always been good, and there is never an issue that can't be resolved. The techs are competent and know the product. The slightly less than perfect rating I'm giving is because Support shouldn't carry the burden themselves. We hear from Dell sales people all the time, but they never call and ask about this product, nor do they offer to upsell it or make it better. That lack of sales support and coherence hurts the overall rating a bit. When I spend my company's money on your product, I expect you to at least ACT like you care, if not actually care for real. It influences my opinion and future purchasing habits.
Anonymous | TrustRadius Reviewer

Tivoli Storage Manager

Tivoli Storage Manager 8.3
Based on 2 answers
The few times we've called for support we eventually got an answer, but it's IBM and a very big company and getting to a support agent is hard.
Scott Reese | TrustRadius Reviewer

Implementation Rating

Dell EMC Networker

Dell EMC Networker 1.0
Based on 2 answers
How can anyone build a house without a blueprint? NetWorker was ramrodded into place here without a design or implementation plan. The result was a setup that was doomed from the start and never worked reliable over the full three years of our contract obligation.
Anonymous | TrustRadius Reviewer

Tivoli Storage Manager

No score
No answers yet
No answers on this topic

Alternatives Considered

Dell EMC Networker

EMC and Unitrends are equal at the file level and SQL backups. What makes Unitrends the better product is the ability to backup VMs as a whole. They both have the ability to email reports about failures and hardware issues. Unitrends has superior support and knowledge base and support is available 24/7.
Anonymous | TrustRadius Reviewer

Tivoli Storage Manager

Tivoli no longer has a SharePoint agent, others do. We are looking at a product that is agentless (runs in VMWare) to relieve our staff from installing and maintaining agents on 300 servers.
Scott Reese | TrustRadius Reviewer

Return on Investment

Dell EMC Networker

  • When you get into the deep dive of features there is quite a learning curve for those options so it's a lot to learn.
  • Restores and restore verification is very fast so you save some time there.
  • Costs are fairly high so an ROI may take some time vs a standard backup software.
Anonymous | TrustRadius Reviewer

Tivoli Storage Manager

  • Simple, care free backups, especially if you do not use tapes and do not have to manage those.
  • Very fast restores as the libraries have everything available online.
  • Ease of locating the necessary data to restore
Anonymous | TrustRadius Reviewer

Pricing Details

Dell EMC Networker

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Tivoli Storage Manager

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Dell EMC Networker
7.1
Tivoli Storage Manager
9.0

Likelihood to Renew

Dell EMC Networker
1.0
Tivoli Storage Manager
1.0

Usability

Dell EMC Networker
3.0
Tivoli Storage Manager

Support Rating

Dell EMC Networker
6.8
Tivoli Storage Manager
8.3

Implementation Rating

Dell EMC Networker
1.0
Tivoli Storage Manager

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