What users are saying about
24 Ratings
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Score 4.7 out of 100
19 Ratings
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Score 8.9 out of 100

Likelihood to Recommend

Dell EMC Networker

Networker is only suited for one thing: being a front end for good hardware. We love our Data Domains, the dedupe is insane and they ingest data rapidly. You'd be better off using Veeam, which can talk to the Data Domains natively (that's what we're doing now).
Anonymous | TrustRadius Reviewer

Tivoli Storage Manager

Tivoli does well running file-level backups, but Exchange is clunky and restores are really hard. With no SharePoint agent, if you use SharePoint you will need another product like AvePoint DocAve. The web-based GUI console is MUCH improved over earlier versions, but you will still need to be a command-line guru to make Tivoli do everything, and local (node) config files still rule. This product was originally ported from Unix and retains may of its 'nix roots.
Scott Reese | TrustRadius Reviewer

Feature Rating Comparison

Data Center Backup

Dell EMC Networker
4.1
Tivoli Storage Manager
8.9
Universal recovery
Dell EMC Networker
3.0
Tivoli Storage Manager
10.0
Live recovery
Dell EMC Networker
5.5
Tivoli Storage Manager
9.5
Recovery verification
Dell EMC Networker
4.5
Tivoli Storage Manager
9.0
Business application protection
Dell EMC Networker
3.5
Tivoli Storage Manager
3.0
Multiple backup destinations
Dell EMC Networker
4.0
Tivoli Storage Manager
10.0
Incremental backup identification
Dell EMC Networker
3.0
Tivoli Storage Manager
10.0
Backup to the cloud
Dell EMC Networker
3.0
Tivoli Storage Manager
Deduplication and file compression
Dell EMC Networker
7.5
Tivoli Storage Manager
10.0
Snapshots
Dell EMC Networker
5.5
Tivoli Storage Manager
Flexible deployment
Dell EMC Networker
1.5
Tivoli Storage Manager
Management dashboard
Dell EMC Networker
1.0
Tivoli Storage Manager
8.0
Platform support
Dell EMC Networker
5.9
Tivoli Storage Manager
8.0
Retention options
Dell EMC Networker
3.5
Tivoli Storage Manager
10.0
Encryption
Dell EMC Networker
5.9
Tivoli Storage Manager
10.0

Pros

Dell EMC Networker

  • When used with a Data Domain appliance, using either DDBOOST or a VTL, it is quick and does a wonderful job of deduplication. We have 2.3 PB stored on a 140 TB DD 4500. While this is expensive storage, the cost for 2+ PB would be even higher.
  • It does a good job of brick-level backups of Exchange mailboxes, and does so in very good time. A few hours backs up our entire organizations mailbox stores in a way that provides object level restore.
  • Used in combination with DPA (Data Protection Advisor), it has a very good reporting capability. DPA, however, requires more than just surface knowledge in order to get really good reports, and the DDOS changes can wreck havoc with customized reports.
Anonymous | TrustRadius Reviewer

Tivoli Storage Manager

  • The concept of "forever incremental" is very appealing to my understanding of how backups should happen.
  • The backups are tuned for fast restores and they sure are fast.
  • The media management is very good.
Anonymous | TrustRadius Reviewer

Cons

Dell EMC Networker

  • Networker's customer service could use a bit of improvement. While some problems are handled quickly, complex issues sometimes have limited responses with difficulty to escalate up the chain.
  • Networker prior to version 9 is using outdated policy configuration which tends to make some backup windows and obligations awkward.
  • Networker needs a bit better method for accommodating plugin integration with other applications, and better documentation on implementation of those modules.
Anonymous | TrustRadius Reviewer

Tivoli Storage Manager

  • I do not see anything at the moment that requires change or adjusting. TSM works great for what we need it to do.
  • Note worth mentioning: We never had the opportunity to explore the VM backup functionality, as we are currently using VMware snapshots. This data protection solution came highly recommended to any business environment running VWware / virtualization.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Dell EMC Networker

Dell EMC Networker 1.0
Based on 1 answer
There are three reasons for not renewing our use of NetWorker: 1) the rising and extremely high cost of support and proprietary hardware needed for deduplication, 2) the complete unreliability of the product (we couldn't recover from a true disaster if we wanted to), and 3) the horrible support from EMC for the product
Anonymous | TrustRadius Reviewer

Tivoli Storage Manager

Tivoli Storage Manager 1.0
Based on 1 answer
Not required, company closed.TSM is not used in my current role at my current job.
Anonymous | TrustRadius Reviewer

Usability

Dell EMC Networker

Dell EMC Networker 3.0
Based on 2 answers
Use this, and then use Veeam. Or literally just about anything else. It's a powerful engine with a crappy paint job and a rusty frame.
Anonymous | TrustRadius Reviewer

Tivoli Storage Manager

No score
No answers yet
No answers on this topic

Support Rating

Dell EMC Networker

Dell EMC Networker 7.0
Based on 3 answers
The support team has always been good, and there is never an issue that can't be resolved. The techs are competent and know the product. The slightly less than perfect rating I'm giving is because Support shouldn't carry the burden themselves. We hear from Dell sales people all the time, but they never call and ask about this product, nor do they offer to upsell it or make it better. That lack of sales support and coherence hurts the overall rating a bit. When I spend my company's money on your product, I expect you to at least ACT like you care, if not actually care for real. It influences my opinion and future purchasing habits.
Anonymous | TrustRadius Reviewer

Tivoli Storage Manager

Tivoli Storage Manager 8.5
Based on 2 answers
The few times we've called for support we eventually got an answer, but it's IBM and a very big company and getting to a support agent is hard.
Scott Reese | TrustRadius Reviewer

Implementation Rating

Dell EMC Networker

Dell EMC Networker 1.0
Based on 1 answer
How can anyone build a house without a blueprint? NetWorker was ramrodded into place here without a design or implementation plan. The result was a setup that was doomed from the start and never worked reliable over the full three years of our contract obligation.
Anonymous | TrustRadius Reviewer

Tivoli Storage Manager

No score
No answers yet
No answers on this topic

Alternatives Considered

Dell EMC Networker

We've been actively looking at other products such as Rubrik or Cohesity in order to get a better experience as well as lower our overall time invested in running backups. Dell EMC Networker fails to stand up to these products in most ways. In our evaluations it was both easier to understand the different systems as well as talk to the software/hardware via APIs.
Anonymous | TrustRadius Reviewer

Tivoli Storage Manager

Tivoli no longer has a SharePoint agent, others do. We are looking at a product that is agentless (runs in VMWare) to relieve our staff from installing and maintaining agents on 300 servers.
Scott Reese | TrustRadius Reviewer

Return on Investment

Dell EMC Networker

  • Networker has helped reduce risk of data loss. We have many compensating controls for business user level data but Networker has been helpful with full image recoveries. Sometimes an IT mistake can be hard to back out of and/or rebuilding from scratch isn't a good option. Networker has helped save lots of IT engineer's time in our company.
Josh Dix | TrustRadius Reviewer

Tivoli Storage Manager

  • Simple, care free backups, especially if you do not use tapes and do not have to manage those.
  • Very fast restores as the libraries have everything available online.
  • Ease of locating the necessary data to restore
Anonymous | TrustRadius Reviewer

Pricing Details

Dell EMC Networker

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Tivoli Storage Manager

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Dell EMC Networker
2.5
Tivoli Storage Manager
9.0

Likelihood to Renew

Dell EMC Networker
1.0
Tivoli Storage Manager
1.0

Usability

Dell EMC Networker
3.0
Tivoli Storage Manager

Support Rating

Dell EMC Networker
7.0
Tivoli Storage Manager
8.5

Implementation Rating

Dell EMC Networker
1.0
Tivoli Storage Manager

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