Dell PowerConnect Switches vs. Ubiquiti Networks UniFi

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dell PowerConnect Switches
Score 8.9 out of 10
N/A
Dell PowerConnect is a series of networking switches.N/A
Ubiquiti Networks UniFi
Score 8.9 out of 10
N/A
Ubiquiti Networks in San Jose provides their UniFi wi-fi hotspot technology.N/A
Pricing
Dell PowerConnect SwitchesUbiquiti Networks UniFi
Editions & Modules
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Offerings
Pricing Offerings
Dell PowerConnect SwitchesUbiquiti Networks UniFi
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Dell PowerConnect SwitchesUbiquiti Networks UniFi
Top Pros
Top Cons
Best Alternatives
Dell PowerConnect SwitchesUbiquiti Networks UniFi
Small Businesses

No answers on this topic

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Medium-sized Companies
Extreme Networks Wired Access - Switches
Extreme Networks Wired Access - Switches
Score 9.2 out of 10

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Enterprises
Cisco Catalyst Switches
Cisco Catalyst Switches
Score 9.0 out of 10

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All AlternativesView all alternativesView all alternatives
User Ratings
Dell PowerConnect SwitchesUbiquiti Networks UniFi
Likelihood to Recommend
9.5
(13 ratings)
8.8
(38 ratings)
Usability
-
(0 ratings)
9.5
(3 ratings)
Support Rating
9.1
(2 ratings)
6.9
(6 ratings)
User Testimonials
Dell PowerConnect SwitchesUbiquiti Networks UniFi
Likelihood to Recommend
Dell Technologies
We work in the electric industry. These should not be used in a high-heat environment. We like to keep the temperature of the room in the low 60's so they are not suited for our Substation locations due to extreme heat and cold. However, they perform great in a server room.
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Ubiquiti Networks
In the past few months we purchased thousands of dollars in brand new networking equipment from Ubiquiti. IT DOES NOT WORK CORRECTLY We bought 2 sets of hardware. 1 for home office and 1 for work. They both have the same issue (internet stops working). We have emailed literally dozens of times with customer service and they have not been able to resolve the issue. We have requested escalation to more trained technicians and have asked them to log into our system to assess. None of this has happened and our internet continues to intermittently work.
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Pros
Dell Technologies
  • Reliable.
  • Excellent hardware support from Dell including 4 hour parts/replacement.
  • Excellent technical support from Dell on software, troubleshooting, and configuration.
  • More affordable than its main enterprise competitors.
  • Easy to use CLI.
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Ubiquiti Networks
  • AP's are very affordable.
  • Most of the AP's are highly reliable and can be used indoors or in covered outdoor spaces.
  • Outdoor Mesh AP's with an external directional antenna can effectively cover outdoor spaces with dual band wifi better than much more expensive APs.
  • Unifi Protect via the Cloud Key Gen2+ is probably the slickest, most affordable IP camera system on the market right now.
  • Unifi controller is powerful yet simple to administrate.
  • Remote management of entire networks through a single pane of glass is easy to accomplish with the Unifi controller.
  • Cloud Key Gen2 solves problems with the first Cloud Key wiht a built-in battery backup.
  • When you are "full stack" Unifi with wifi, network switches and gateways, the control you can wield over a network in just a few clicks and the amount of data you can glean from a quick glance in the controller is incredibly impressive. It makes an IT guy wish every product/service could be so tightly and well-integrated.
  • Community support is excellent, Unifi staff monitors their official forums and responds to almost every thread.
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Cons
Dell Technologies
  • Precarious graphical (GUI) mode, needing to be updated for more efficient technologies such as HTML5
  • Short support time, given how much these devices support in terms of use. I have owned the devices for years, but no longer have a warranty
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Ubiquiti Networks
  • VLANs: They can make these work more smoothly. Setup can be more intuitive.
  • Cloud Key: These need to be stabilized; they lose their programming a little too easily.
  • Stop selling the Gen-1 cloud key: No battery means you need an external power source or you must be onsite to power it off before updating.
  • Portal can be modernized.
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Usability
Dell Technologies
No answers on this topic
Ubiquiti Networks
UniFi's system is intuitive in how options are placed and explained throughout the interface. What is not directly explainable within the interface, Ubiquiti does provide several knowledgebase documents explaining best practices and methods of troubleshooting when things don't go exactly right. We've been using them for over three years, and the benefits vastly outweigh any negatives we could come up with on the equipment and system.
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Support Rating
Dell Technologies
Dell ProSupport is outstanding. Dell ProDeploy is likewise outstanding. I prefer them even over traditional Cisco support. I've had repeated cases where Dell immediately addressed or fixed an issue with US-based support, including firmware hotfixes. Not even Cisco can boast that.
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Ubiquiti Networks
Support tickets can be proactively created within the dashboard with full detailed documentation. The Ubiquiti website provides detailed documentation on support. Forum and user groups also provide the interested community with information that covers all aspects of issues or questions users can encounter with the latest and most updated information.
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Alternatives Considered
Dell Technologies
I selected Dell mainly due to previous experience using them in a business environment. I've never had a unit fail on me and when my budget for equipment like network switches has been less than a training class on how to use those switches, it's incredible to be able to find quality equipment at the price point Dell offers and even more so when their enterprise support has been as excellent as I have been accustomed to dealing with. In all honesty, even if I had a larger budget, I would have bought these same switches since they were exactly what I needed to suit my needs. We looked into HPE/Aruba network switches, and while they would have performed everything we needed and more, they were almost four times the cost of these Dell network switches. That's a hard sell when it comes to planning a tight budget.
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Ubiquiti Networks
Ubiquiti is overall easier to work with. There is no special training needed to accomplish many of the things required with a Cisco product. Since my time is stretched thin, I need something that I can manage without being weighed down by command-line communications. Also, I am able to use my wireless devices to maintain every Ubiquiti device on my network.
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Return on Investment
Dell Technologies
  • Reports are easily created and very useful.
  • Quick creation of different network connections.
  • Excellent and secure channels for multiple data management.
  • Great data visualization options offered by Dell PowerConnect Switches.
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Ubiquiti Networks
  • The access points and switch were extremely affordable and we've had minimal downtime over the life of the products.
  • The switch was in our main rack and there was a bug in the firmware that would reboot the switch if you made a change to one of the switch ports (that was not in use at the time). This caused our entire organization to have a network outage, in the middle of the day. Fortunately we didn't have any customer refunds to issue. We've had to purchase different switches for the main racks, and place the UniFi switch in a better suited place.
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ScreenShots