Deltek Talent Management vs. SmartRecruiters

Once you know how to utilize the filters, it is very handy when looking for something specific. However, it requires a bit of handholding to get to that point. Also, adjusting hours for artists is pretty quick which is useful when needing to do something right away, especially on a meeting call.

Incentivized

SmartRecruiters has allowed us to enable our hiring managers to self-service their requirements for recruitment, simplifying our internal processes. We have visibility of recruitment requirements and significantly improved our approvals process using the software. We have been able to configure our hiring processes relevant to different areas of the business. Collaboration for our hiring teams (managers and business partners) is simple and effective. Candidate experience is enhanced and engaging. The platform has brought many benefits to our Resourcing business partners and hiring managers. We have visibility and insightful data which has integrity, allowing us to make informed business decisions. Our offer process has seen significant improvements and provides an engaging candidate experience, previously this was a labour-intensive process that is now streamlined and automated. The recently launched Community for collaboration amongst customers is very helpful and insigtful for how other people are using the software and exploring ideas with each other

Incentivized

• It is very easy to know which employees have a detachment in the activities they carry out. What I like the most about Deltek is that it allows me to visualize in real time, the performance that each employee has had depending on the assignments fulfilled in the labor sector. The real-time reports are very detailed, it offers information on work time, the activities carried out, assignments fulfilled and not fulfilled, and it also performs an automated process to know how effective each of the assignments fulfilled has brought to the company.
• It has excellent integration with our workforce management software. This integration is what has allowed us to obtain these great results, since it allows us to transfer all the data collected about the work of each employee, and automates the analysis of the data collected, providing us with a detailed report on the performance and prominence of the various employees.
• The support and technical assistance Deltek provides is second to none. When I started using this software in my Marketing sector, I had several questions about the compensation system and how I could apply it to my employees. The doubts were answered in a live chat, with precise answers.

Incentivized

• Job Referrals - can easily refer others to a job posting and view the status
• Job Postings - can easily search for job openings and read job description and criteria
• Application online - Can easily apply for the job directly and see who the hiring manager and hiring recruiter is

Incentivized

• The user interface is crammed with stuff and it's sometimes hard to find where you need to be at any given time. For example, you can't just use the search bar to find all people in the system named "Maria". You need to know whether she is a "resume", a "candidate" or an "employee", or use one of the menus to search in a different window.
• It's not very Canadian-friendly. The options for cross posting are mostly American or Spanish.
• The onboarding isn't the greatest. They have lots of options for creating e-signable documents, but some of the most necessary information (like tax forms) are not able to be e-signed, so candidates were having to do some forms online and print some off and they were getting very confused and we had to scrap the whole endeavour.

Incentivized

• Settings page can be difficult to navigate & find what you're looking for
• Job approval chains would be better with additional qualifying fields so that we can segregate different areas of the business better
• The ability to edit an existing offer template in-system would improve the experience, rather than having to edit offline and upload a whole new version.

Incentivized

Their support and assistance was timely, the system wasn't overly complicated and it simplified the sourcing process stem to stern

I thoroughly enjoy using SmartRecruiters and have shared this feedback with those responsible, however I am not a decision maker in the process. I understand that at the moment there are lots of factors affecting the economy and business outcomes, so I cannot comment with certainty on the renewal of SmartRecruiters at this time, not involved in the confirmation of renewal.

Incentivized

HRSmart is a basic, antiquated ATS that does not meet current challenges organizations face. Reporting and analytics is basic.

Incentivized

I would give this rating as overall it a great combo of all your problems. With just one click you can get away with all your problems such as recruitment, candidate update, Interview scheduling, updating candidates, reports of a job perspective, and recruiters perspective. Usability is worth of SmartRecruiters. The dashboard is also very attractive and once you open you will love working on this platform again and again. I would say it is the best platform to use once for smooth work in your organization.

Incentivized

Rarely is there an issue and if the product is down, it typically is restored quickly.

I have no complaints about performance. The system works virtually flawless.

Deltek provides adequate support for their products and I have had no complaints at all with their customer support and time to help fix the problems.

Incentivized

Response is normally very fast. There are times, however, when the response is not useful. It is difficult to work with the reporting and the offer letter templates, and the front line support agents usually are not very knowledgeable. Second, if there are any issues with integrations, the regular support agents will not be able to help you. You'll have to create that ticket and ask them to escalate it to an integration specialist.

Incentivized

Quick and easy to learn.

Incentivized

It really was a painless and easy process to switch to SmartRecruiters.

HRSmart would actually be my last choice of these (lynda.com isn't an ATS so it would come in ahead, but the training on lynda.com is excellent). We are actually switching over to BirdDogHR based on functionality, price, usage and ease of use. HRSmart is an ok system, but there are better and more affordable options out there.

Incentivized

I've really enjoyed using SmartRecruiters, but these other ATSs that we've checked out offer better reporting features and price points. Over time, we may be transitioning off of SmartRecruiters to one of these ATSs because the price is a set price where SmartRecruiters has employee-based pricing model. Also, these other software products offer better reporting features that would eliminate some of our manual tracking process that we're currently doing.

Incentivized

No explanation really, just a great product.

• Absolutely improved our candidate managemenr capability. Before we simply had three piles of resumes on our desk for each position (yes, no, and not yet reviewed). HRSmart changed all of that.
• Our cost per hire was positively affected. We were hiring at a high volume and this soltion facilitated us doing that very efficiently.
• Our ability to share candidates across open positions turned out to be a huge plus.
• Not having to copy or scan resumes and send them via interoffice mail was HUGE in terms of efficiency gain.
• HRSmart made it easier for candidates to apply for openings and that increased our applicant flow for open/posted positions. This translates into better hires in the end.

• In terms of ROI, SR helped our business greatly in returning precious time to my productivity in business management, as well as my team's, so that we could get back to the main work we were hired for. The SR process did most of the heavy lifting.

Incentivized