Deltek Talent Management is a suite of modules for talent management. Modules include Talent Acquisition, Performance, Development, Compensation, and Learning. These modules enable employee hiring, onboarding, training, and performance management.
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SAP SuccessFactors
Score 8.1 out of 10
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SAP SuccessFactors is a suite of HR/HCM products covering these capability areas: core HR and payroll, recruiting and onboarding, learning and development, performance and compensation management, workforce analytics and planning, and employee experience management.
Once you know how to utilize the filters, it is very handy when looking for something specific. However, it requires a bit of handholding to get to that point. Also, adjusting hours for artists is pretty quick which is useful when needing to do something right away, especially on a meeting call.
SAP Success Factors has a robust framework which makes it an absolute platform for scaling and scaled companies, including the ones of larger sizes. Success Factors is contributing to maintain the data quality and automated workflows. SF had almost automated every single HR process which has removed the manual intervention altogether. It's time consuming to implement so if you're loooking for a quick fix or quick results it may not be for you.
It is very easy to know which employees have a detachment in the activities they carry out. What I like the most about Deltek is that it allows me to visualize in real time, the performance that each employee has had depending on the assignments fulfilled in the labor sector. The real-time reports are very detailed, it offers information on work time, the activities carried out, assignments fulfilled and not fulfilled, and it also performs an automated process to know how effective each of the assignments fulfilled has brought to the company.
It has excellent integration with our workforce management software. This integration is what has allowed us to obtain these great results, since it allows us to transfer all the data collected about the work of each employee, and automates the analysis of the data collected, providing us with a detailed report on the performance and prominence of the various employees.
The support and technical assistance Deltek provides is second to none. When I started using this software in my Marketing sector, I had several questions about the compensation system and how I could apply it to my employees. The doubts were answered in a live chat, with precise answers.
The user interface is crammed with stuff and it's sometimes hard to find where you need to be at any given time. For example, you can't just use the search bar to find all people in the system named "Maria". You need to know whether she is a "resume", a "candidate" or an "employee", or use one of the menus to search in a different window.
It's not very Canadian-friendly. The options for cross posting are mostly American or Spanish.
The onboarding isn't the greatest. They have lots of options for creating e-signable documents, but some of the most necessary information (like tax forms) are not able to be e-signed, so candidates were having to do some forms online and print some off and they were getting very confused and we had to scrap the whole endeavour.
The whole software is not user friendly from and admin side.
A lot of our problems have stemmed from our implementation partner not having the knowledge and experience we needed.
Updates to the system have been made and it’s affected too many entities in our learning module. Settings to previous uploads needed to be changed, the previous settings applied did not work the same, etc. constant updates are needed.
We have put a vast amount of time and effort into our installation- and there is more work to be done, but the system has a lot of benefits that we plan to maximize and optimize in order to generate the greatest value for everyone involved
SSFF is very user friendly and intuitive even for a non tech employee. Also, there´s a complete database and community where we can find solution to common and uncommon issues
Until now we have not had serious availability problems with SuccessFactors, we had Microsoft Active Directory and SSO with ADFS and we had availability problems but because of problems with ADFS, we migrated to Azure AD and with that the availability problems of SuccessFactors because of ADFS went away. The only windows of unavailability that we have had are those that we are communicated to do maintenance and upgrades.
The performance is very good, the truth is that we have not had serious performance problems, some complex reports may take a little longer, but considering the complexity and the amount of records it is an acceptable time. We have never received a complaint from users regarding page loading speed.
SuccessFactors Employee Central gets a middle of the road rating from me because of the things it does really well - Training. It falls short with the objectives cascade and visibility amongst my reports. That's what brings it down to a 5. Objectives need to be clear and concise in order to gain buy-in from your reports, and SuccessFactors muddies that by poor delineation between cascaded attributes and my report's objectives. The whole objectives cascade can be reworked.
The in-person training was with a consultancy, we have taken several courses, all very specific. They have been reports in ecp, general configuration of ec, reports and IAS
We use SAP Learning, and we like it very much, the topics are updated along with the products, we have access to the SFX customer certifications and we have done them all, in general the SAP learning platform is very good and complete.
As we were new with all this, we would greatly appreciate if we had assitance directly from SAP so we can implement the modules with all of its features and best practices. Unfortunately, we notice that the partner left some thing incomplete.
HRSmart would actually be my last choice of these (lynda.com isn't an ATS so it would come in ahead, but the training on lynda.com is excellent). We are actually switching over to BirdDogHR based on functionality, price, usage and ease of use. HRSmart is an ok system, but there are better and more affordable options out there.
SAP success factors provided robust talent management, global scalability and strong analytics capabilities. And they provide strong user experience options and there is no limitation on customisation as is the case with Oracle HCM Cloud. It has the specific modules which the organisation desires and has strong existing integration capabilities and with existing systems .
The scalability and flexibility of SuccessFactors is unbeatable. It is very easy to scale the product to new countries and areas, and with the help of CPI it can be easily integrated.
We did use this service to do analysis of the solution being implemented. It was a good check point during the project to see if everything is going as planned.
Absolutely improved our candidate managemenr capability. Before we simply had three piles of resumes on our desk for each position (yes, no, and not yet reviewed). HRSmart changed all of that.
Our cost per hire was positively affected. We were hiring at a high volume and this soltion facilitated us doing that very efficiently.
Our ability to share candidates across open positions turned out to be a huge plus.
Not having to copy or scan resumes and send them via interoffice mail was HUGE in terms of efficiency gain.
HRSmart made it easier for candidates to apply for openings and that increased our applicant flow for open/posted positions. This translates into better hires in the end.
As my project was using SAP ECC system for ERP, SuccessFactors was well integrated with the overall project as a whole due to its compatibility being a SAP product.
As I have have highlighted multiple time, using SAP Analytics Cloud, we built multiple reports with help of the analytics team that presented detailed visualizations of the available HCM data
