What users are saying about
17 Ratings
4 Ratings
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Score 7.1 out of 100
17 Ratings
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Score 7.5 out of 100

Likelihood to Recommend

Deltek WorkBook

My recommendation very much depends on who the colleague is. I would recommend WorkBook if it is an accountant, project manager or someone similar, and if the setup is done within WorkBook and passwords, etc. are being used within WorkBook only. I would tell IT Managers to avoid the application and think twice in terms of access management etc.
Christopher Fritz | TrustRadius Reviewer

Demandforce

We use Demandforce to reach out to 'old' customers. If they have not had an invoice generated in X number of days/weeks/months/years, we can create a custom campaign via email/text to reach out to them and attempt to re-engage with those customers to generate new 'existing business' or entirely new leads for our Sales team to run.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Deltek WorkBook
7.8
Demandforce
Task Management
Deltek WorkBook
8.1
Demandforce
Resource Management
Deltek WorkBook
9.0
Demandforce
Gantt Charts
Deltek WorkBook
9.0
Demandforce
Scheduling
Deltek WorkBook
9.0
Demandforce
Workflow Automation
Deltek WorkBook
6.1
Demandforce
Team Collaboration
Deltek WorkBook
6.1
Demandforce
Support for Agile Methodology
Deltek WorkBook
10.0
Demandforce
Support for Waterfall Methodology
Deltek WorkBook
10.0
Demandforce
Document Management
Deltek WorkBook
6.1
Demandforce
Email integration
Deltek WorkBook
6.1
Demandforce
Mobile Access
Deltek WorkBook
4.1
Demandforce
Timesheet Tracking
Deltek WorkBook
7.1
Demandforce
Change request and Case Management
Deltek WorkBook
10.0
Demandforce
Budget and Expense Management
Deltek WorkBook
8.0
Demandforce

Professional Services Automation

Deltek WorkBook
6.1
Demandforce
Quotes/estimates
Deltek WorkBook
5.2
Demandforce
Invoicing
Deltek WorkBook
6.1
Demandforce
Project & financial reporting
Deltek WorkBook
6.1
Demandforce
Integration with accounting software
Deltek WorkBook
7.1
Demandforce

Sales Force Automation

Deltek WorkBook
Demandforce
7.8
Customer data management / contact management
Deltek WorkBook
Demandforce
8.0
Workflow management
Deltek WorkBook
Demandforce
9.0
Territory management
Deltek WorkBook
Demandforce
7.0
Opportunity management
Deltek WorkBook
Demandforce
8.0
Integration with email client (e.g., Outlook or Gmail)
Deltek WorkBook
Demandforce
8.0
Contract management
Deltek WorkBook
Demandforce
7.0
Quote & order management
Deltek WorkBook
Demandforce
7.0
Interaction tracking
Deltek WorkBook
Demandforce
8.0
Channel / partner relationship management
Deltek WorkBook
Demandforce
8.0

Customer Service & Support

Deltek WorkBook
Demandforce
9.0
Case management
Deltek WorkBook
Demandforce
9.0
Call center management
Deltek WorkBook
Demandforce
9.0
Help desk management
Deltek WorkBook
Demandforce
9.0

Marketing Automation

Deltek WorkBook
Demandforce
8.6
Lead management
Deltek WorkBook
Demandforce
9.0
Email marketing
Deltek WorkBook
Demandforce
8.2

CRM Project Management

Deltek WorkBook
Demandforce
9.0
Task management
Deltek WorkBook
Demandforce
9.0
Billing and invoicing management
Deltek WorkBook
Demandforce
9.0
Reporting
Deltek WorkBook
Demandforce
9.0

CRM Reporting & Analytics

Deltek WorkBook
Demandforce
9.0
Forecasting
Deltek WorkBook
Demandforce
9.0
Pipeline visualization
Deltek WorkBook
Demandforce
9.0
Customizable reports
Deltek WorkBook
Demandforce
9.0

Customization

Deltek WorkBook
Demandforce
9.0
Custom fields
Deltek WorkBook
Demandforce
9.0
Custom objects
Deltek WorkBook
Demandforce
9.0
Scripting environment
Deltek WorkBook
Demandforce
9.0
API for custom integration
Deltek WorkBook
Demandforce
9.0

Security

Deltek WorkBook
Demandforce
9.0
Single sign-on capability
Deltek WorkBook
Demandforce
9.0
Role-based user permissions
Deltek WorkBook
Demandforce
9.0

Social CRM

Deltek WorkBook
Demandforce
9.0
Social data
Deltek WorkBook
Demandforce
9.0
Social engagement
Deltek WorkBook
Demandforce
9.0

Integrations with 3rd-party Software

Deltek WorkBook
Demandforce
9.0
Marketing automation
Deltek WorkBook
Demandforce
9.0
Compensation management
Deltek WorkBook
Demandforce
9.0

Platform

Deltek WorkBook
Demandforce
9.0
Mobile access
Deltek WorkBook
Demandforce
9.0

Pros

Deltek WorkBook

  • Workbook handles all processes in a consultancy company
  • Workflow options on all thinkable processes
  • Support global growth and intercompany management
  • Strong planning tool
  • Able to manage multiple clients to one project
  • Advanced template set-up
  • The communication module, so all relevant information is available on the projects
  • Flexible planning and project management
Frants E. Moraitis | TrustRadius Reviewer

Demandforce

  • Aesthetics has been updated in last few months for organization and is easier to see: colors, grid lines on front page, and font style.
  • Allowing our office to include specific items in reminder appointment emails allows personalization to make confirming appointments easier.
  • Allowing patients to write reviews allows us to know what the office is doing well and what we can improve on.
Arielle Calugay | TrustRadius Reviewer

Cons

Deltek WorkBook

  • The integrations on IT level are not great and should be improved.
  • Change of IP's that's used for logins are being changed without reporting it to super users.
Christopher Fritz | TrustRadius Reviewer

Demandforce

  • Flexibility in Design!
  • Overall Look & Feel of Templates (look at what Squarespace is doing, it is possible!)
  • Usability (it's a bit clunky)
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Deltek WorkBook

No score
No answers yet
No answers on this topic

Demandforce

Demandforce 9.0
Based on 3 answers
We are constantly being contacted by comparable organizations. If Mindbody Online integrated a feature like Demandforce, we'd move over there to keep everything in one platform.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Deltek WorkBook

Timelog, e-conomic project module and podio
Frants E. Moraitis | TrustRadius Reviewer

Demandforce

I do not have any alternative products to compare this service too. It was in place when I came aboard this company and I have no say in its continuation or replacement. As from what I can gather, there are many alternatives to this platform, but Demandforce is the only one I am aware of that runs in your system tray and is passively ran in conjunction with your accounting database.
Anonymous | TrustRadius Reviewer

Return on Investment

Deltek WorkBook

  • WorkBook is one of the cheaper solutions on the market, which, in the long term, gives a great ROI.
  • We have spent a lot of time on support which is a negative impact.
Christopher Fritz | TrustRadius Reviewer

Demandforce

  • It's taken a lot of the reporting and guesswork out of the equation. That has saved us a lot of money.
Jason McElweenie | TrustRadius Reviewer

Screenshots

Pricing Details

Deltek WorkBook

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Required
$19*

* per month

Demandforce

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Deltek WorkBook
7.1
Demandforce
7.3

Likelihood to Renew

Deltek WorkBook
Demandforce
9.0

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