Deltek WorkBook vs. Pega Customer Decision Hub
Deltek WorkBook vs. Pega Customer Decision Hub
Product | Rating | Most Used By | Product Summary | Starting Price |
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Deltek WorkBook | N/A | Now from Deltek (acquired 2017), WorkBook is a project management solution. Designed for advertising and communications agencies with 30+ employees, the vendor says WorkBook is the perfect solution for multiple locations and collaboration through integrated conversations. Additionally the vendor says it is ideal for project-driven organizations that require CRM, forecasting, project and resource management, traffic as well as integrated billing and accounting. It's a customizable solution with… | N/A | |
Pega Customer Decision Hub | N/A | Pega Customer Decision Hub optimizes customer lifetime value by providing an “always-on brain” to unify data, analytics, and channels into one connected experience. Customer Decision Hub collects data from every interaction as it’s taking place, combines that with the customer’s full interaction history to determine their current context, and then delivers nextbest-action recommendations. Pega aims to enable users to pivot between selling, serving, retaining, and nurturing in real time. | $97 Per User Per Month |
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Editions & Modules | No answers on this topic |
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Entry-level Setup Fee | $19 per month | No setup fee | ||||||||||||||
Additional Details | BASIC PLAN INCLUDES TIME SHEET INCLUDES IPHONE & ANDROID APP Log your time on any job you have access to and get a reminder if you forget to submit hours. You can log your time on any job; billable, non-billable, customer jobs, and internal jobs. WorkBook also keeps track of absence entries and holiday requests. CUSTOMERS & PROJECTS Add as many customers, contacts, and projects/jobs as you like. Jobs are connected to clients and each job can be set to be billable, non-billable, internal, or a client job. COLLABORATION Collaborate with your colleagues and clients and keep track of comments, news, events, and notifications. Receive notifications whenever you need to approve anything, or a warning if something is about to go wrong. FILE SHARING Save all of your files in WorkBook and benefit from having them being kept secure in one, central location. Whenever a new customer or job is added, WorkBook will automatically create a folder structure (decided by you), allowing you to upload all of your documents and briefings to WorkBook. WorkBook will connect directly to your local file server or online storage, which means that you can save your files locally and have them be shown in WorkBook. Moreover, we have options to integrate with Google Drive or Dropbox. | — | ||||||||||||||
More Pricing Information |
Deltek WorkBook | Pega Customer Decision Hub | |
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Professional Services Automation |
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Deltek WorkBook | Pega Customer Decision Hub | |
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Small Businesses | FunctionFox Score 8.3 out of 10 | Simplify360 Score 7.8 out of 10 |
Medium-sized Companies | SAP Ruum Score 9.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Quickbase Score 9.2 out of 10 | Conversica Score 9.5 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Deltek WorkBook | Pega Customer Decision Hub | |
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Likelihood to Recommend | 8.0 (3 ratings) | 8.0 (9 ratings) |
Usability | 9.0 (1 ratings) | - (0 ratings) |
Support Rating | 9.0 (1 ratings) | - (0 ratings) |
Deltek WorkBook | Pega Customer Decision Hub | |
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Likelihood to Recommend | Deltek, Inc. | Pegasystems |
Pros | Deltek, Inc. | Pegasystems |
Cons | Deltek, Inc. | Pegasystems |
Usability | Deltek, Inc. | Pegasystems No answers on this topic |
Support Rating | Deltek, Inc. | Pegasystems No answers on this topic |
Alternatives Considered | Deltek, Inc. | Pegasystems |
Return on Investment | Deltek, Inc. | Pegasystems |
ScreenShots | Deltek WorkBook Screenshots | Pega Customer Decision Hub Screenshots |