What users are saying about
9 Ratings
62 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.4 out of 100
9 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 4 out of 100

Likelihood to Recommend

VerticalResponse

Vertical Response is a great tool for reaching out to customers en masse. The only time I don't use Vertical Response is when I am contacting one or two customers at a time. Otherwise, I almost exclusively use Vertical Response due to that fact I can track the efficacy of our marketing efforts
Anonymous | TrustRadius Reviewer

JangoMail

JangoMail is only appropriate if you are looking for a cheap emailer. It should not be used as a marketing automation tool, as it is only an email platform. You should look for a marketing email platform that allows you to create better looking emails and manage your contacts. There are way better tools out there.
Susan Zaney | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

VerticalResponse
9.0
JangoMail
2.0
WYSIWYG email editor
VerticalResponse
8.7
JangoMail
Dynamic content
VerticalResponse
9.9
JangoMail
Ability to test dynamic content
VerticalResponse
9.9
JangoMail
Landing pages
VerticalResponse
8.8
JangoMail
A/B testing
VerticalResponse
8.1
JangoMail
Mobile optimization
VerticalResponse
7.0
JangoMail
Email deliverability reporting
VerticalResponse
10.0
JangoMail
3.0
List management
VerticalResponse
10.0
JangoMail
1.0
Triggered drip sequences
VerticalResponse
9.0
JangoMail

Reporting & Analytics

VerticalResponse
9.4
JangoMail
1.0
Dashboards
VerticalResponse
8.8
JangoMail
1.0
Standard reports
VerticalResponse
9.4
JangoMail
1.0
Custom reports
VerticalResponse
10.0
JangoMail

Pros

VerticalResponse

  • The tools that they provide you with for building out emails are particularly easy to use. I love the drag and drop ability that gives anyone the opportunity to build professional looking emails without any extensive experience.
  • With the majority of people checking emails on mobile, it is necessary to have highly responsive designs and this tool does all the work for you, no developer is needed and that is a MAJOR plus.
Nichole Fabbro | TrustRadius Reviewer

JangoMail

  • As the world has more and more devices such as smart phones, ipads, androids, desktop and mobile phones there is a need to have the email message scaled to each device and be responsive in the delivery of each email to each device - JangoMail delivers.
  • I choose JangoMail for their transparent HTML interface to create the emails and responsive email delivery.
  • JangoMail offered a free trial, and I was impressed, and purchased.
Emily Caudle | TrustRadius Reviewer

Cons

VerticalResponse

  • The type face is small. Not sure if this is to avoid overwhelming the reader, but I could see this being an issue with vision-impaired people or people who don't see small print well.
  • Sometimes I find it takes multiple clicks to make one simple change. I wish there was a search field at the top of the screen that allowed me to jump directly to a client's entry to update it there.
Kerry Flory | TrustRadius Reviewer

JangoMail

  • Had issues in using NoSQL DB integration.
  • APIs are little complicated to understand at first.
  • Better documentation and video tutorials are needed.
Mayuresh Hajirnis | TrustRadius Reviewer

Likelihood to Renew

VerticalResponse

VerticalResponse 8.6
Based on 20 answers
Product is easy for both technical and non-technical people to use. A cost effective solution for sending out large number of messages. We can manage unsubscribes by individual accounts, so we can have multiple multiple accounts combined to maximize our buying power on credits. Effective API for sending/receiving data makes tool a valuable asset.
Richard Wagner | TrustRadius Reviewer

JangoMail

JangoMail 8.5
Based on 3 answers
We are happy with our results with JangoMail and will continue to use them in our marketing efforts.
Jake Hart | TrustRadius Reviewer

Usability

VerticalResponse

VerticalResponse 9.0
Based on 5 answers
I truly love this product. We are moving to an all-in-one system next year and my greatest fear in doing so is how much I will miss this platform. Although we are excited for things ahead, I will always keep Vertical Response in my back pocket incase I don't love the new platform as much
Anonymous | TrustRadius Reviewer

JangoMail

No score
No answers yet
No answers on this topic

Reliability and Availability

VerticalResponse

VerticalResponse 10.0
Based on 2 answers
Never had an issue with uptime
Michael Wilson | TrustRadius Reviewer

JangoMail

No score
No answers yet
No answers on this topic

Performance

VerticalResponse

VerticalResponse 10.0
Based on 2 answers
Michael Wilson | TrustRadius Reviewer

JangoMail

No score
No answers yet
No answers on this topic

Support Rating

VerticalResponse

VerticalResponse 8.0
Based on 8 answers
At Vertical Response the help desk associates are courteous, knowledgeable and helpful. You can tell they enjoy what they do. And clearly, they are well trained because most times, the first point of contact is able to resolve any issue you may have. There have been very few times where an associate has needed to get back to me or escalate me to a supervisor
Anonymous | TrustRadius Reviewer

JangoMail

No score
No answers yet
No answers on this topic

Online Training

VerticalResponse

VerticalResponse 9.0
Based on 1 answer
Basic functions and online help...we used what was needed, at the time, and will continue to explore other online trainings as our functional needs expand
Anonymous | TrustRadius Reviewer

JangoMail

No score
No answers yet
No answers on this topic

Implementation Rating

VerticalResponse

VerticalResponse 10.0
Based on 8 answers
Salesforce integration never worked right. We had to abandon.
Anonymous | TrustRadius Reviewer

JangoMail

No score
No answers yet
No answers on this topic

Alternatives Considered

VerticalResponse

In addition to using Vertical Response personally I also manage email marketing for clients that already use Mailchimp, Robly and Constant Contact. While most of these platforms all offer similar features I choose Vertical Response first if the client does not have a platform in place. Typically I am also teaching the client how to use this tool and the Vertical Response visual interface is very easy for me to teach a client how to navigate and create their own campaigns.
Genie Huff-Forkner | TrustRadius Reviewer

JangoMail

I inherited JangoMail. I would never have chosen it as a marketing tool. It is so primitive when you compare it to any of the other marketing email platforms. You need to be able to easily create good looking emails and send to various lists created within the platform
Susan Zaney | TrustRadius Reviewer

Return on Investment

VerticalResponse

  • We were able to blast out promotions our company was having to customers which created an increase in business.
  • By blasting out any service issues, it keeps our customers informed so that they are not wondering what is going on.
  • Allows us to store unsubscribed emails so that we are not constantly pestering people who do not want to be emailed.
Anonymous | TrustRadius Reviewer

JangoMail

  • I use it for lead conversions, and it has been a positive experience.
Emily Caudle | TrustRadius Reviewer

Pricing Details

VerticalResponse

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

VerticalResponse Editions & Modules

Edition
Basic$11.001
Pro$16.001
Pro Plus$196.001
  1. per month
Additional Pricing Details

JangoMail

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

JangoMail Editions & Modules

Edition
Spark$90.001
Pro$120.001
  1. per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

VerticalResponse
8.7
JangoMail
1.0

Likelihood to Renew

VerticalResponse
8.6
JangoMail
8.5

Usability

VerticalResponse
9.0
JangoMail

Reliability and Availability

VerticalResponse
10.0
JangoMail

Performance

VerticalResponse
10.0
JangoMail

Support Rating

VerticalResponse
8.0
JangoMail

Online Training

VerticalResponse
9.0
JangoMail

Implementation Rating

VerticalResponse
10.0
JangoMail

Add comparison