What users are saying about
10 Ratings
61 Ratings
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Score 7.5 out of 100
10 Ratings
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Score 7.5 out of 100

Feature Set Ratings

  • VerticalResponse from Deluxe ranks higher in 2 feature sets: Email & Online Marketing, Reporting & Analytics

Email & Online Marketing

9.1

VerticalResponse

91%
7.7

JangoMail

77%
VerticalResponse from Deluxe ranks higher in 8/9 features

WYSIWYG email editor

8.9
89%
6 Ratings
8.0
80%
2 Ratings

Dynamic content

10.0
100%
4 Ratings
7.5
75%
2 Ratings

Ability to test dynamic content

10.0
100%
3 Ratings
7.0
70%
2 Ratings

Landing pages

8.8
88%
3 Ratings
7.5
75%
2 Ratings

A/B testing

8.0
80%
4 Ratings
7.5
75%
2 Ratings

Mobile optimization

7.0
70%
4 Ratings
7.5
75%
2 Ratings

Email deliverability reporting

10.0
100%
14 Ratings
8.5
85%
4 Ratings

List management

10.0
100%
7 Ratings
8.0
80%
3 Ratings

Triggered drip sequences

9.0
90%
2 Ratings
7.5
75%
2 Ratings

Reporting & Analytics

9.4

VerticalResponse

94%
7.5

JangoMail

75%
VerticalResponse from Deluxe ranks higher in 3/3 features

Dashboards

8.8
88%
8 Ratings
7.5
75%
3 Ratings

Standard reports

9.4
94%
8 Ratings
7.5
75%
3 Ratings

Custom reports

10.0
100%
5 Ratings
7.5
75%
2 Ratings

Pre-Send Testing

VerticalResponse

Feature Set Not Supported
N/A
7.9

JangoMail

79%
JangoMail ranks higher in 8/8 features

URL Validation

N/A
0 Ratings
8.0
80%
2 Ratings

Link Tracking

N/A
0 Ratings
8.0
80%
2 Ratings

Image Validation

N/A
0 Ratings
8.0
80%
2 Ratings

Inbox Display

N/A
0 Ratings
7.5
75%
2 Ratings

Email Accessibility Tools

N/A
0 Ratings
8.5
85%
2 Ratings

Spelling and Grammar Check

N/A
0 Ratings
7.5
75%
2 Ratings

Spam Testing

N/A
0 Ratings
7.5
75%
2 Ratings

Email Previews

N/A
0 Ratings
8.5
85%
2 Ratings

Attribute Ratings

  • VerticalResponse from Deluxe is rated higher in 2 areas: Likelihood to Recommend, Likelihood to Renew

Likelihood to Recommend

8.7

VerticalResponse

87%
27 Ratings
7.5

JangoMail

75%
5 Ratings

Likelihood to Renew

8.6

VerticalResponse

86%
19 Ratings
8.2

JangoMail

82%
2 Ratings

Usability

9.0

VerticalResponse

90%
5 Ratings

JangoMail

N/A
0 Ratings

Availability

10.0

VerticalResponse

100%
2 Ratings

JangoMail

N/A
0 Ratings

Performance

10.0

VerticalResponse

100%
2 Ratings

JangoMail

N/A
0 Ratings

Support Rating

8.0

VerticalResponse

80%
8 Ratings

JangoMail

N/A
0 Ratings

Online Training

9.0

VerticalResponse

90%
1 Rating

JangoMail

N/A
0 Ratings

Implementation Rating

10.0

VerticalResponse

100%
8 Ratings

JangoMail

N/A
0 Ratings

Likelihood to Recommend

Deluxe Corporation

Vertical Response is a great tool for reaching out to customers en masse. The only time I don't use Vertical Response is when I am contacting one or two customers at a time. Otherwise, I almost exclusively use Vertical Response due to that fact I can track the efficacy of our marketing efforts
Read full review

JangoMail

JangoMail is only good for sending mass email and nothing more. While its interface is simple to use, it doesn't have a good amount of features attached to it. That probably explains why it's quite cheap compared to other mailing services. It's lacking features and additional functionalities. It's a cheap alternative mainly for sending mass email though, which is nice for a company that sells product to consumers like us.
Read full review

Pros

Deluxe Corporation

  • The tools that they provide you with for building out emails are particularly easy to use. I love the drag and drop ability that gives anyone the opportunity to build professional looking emails without any extensive experience.
  • With the majority of people checking emails on mobile, it is necessary to have highly responsive designs and this tool does all the work for you, no developer is needed and that is a MAJOR plus.
Read full review

JangoMail

  • The platform is inexpensive.
  • Their support people are very nice.
Read full review

Cons

Deluxe Corporation

  • The type face is small. Not sure if this is to avoid overwhelming the reader, but I could see this being an issue with vision-impaired people or people who don't see small print well.
  • Sometimes I find it takes multiple clicks to make one simple change. I wish there was a search field at the top of the screen that allowed me to jump directly to a client's entry to update it there.
Read full review

JangoMail

  • So far I haven't had any troubles, or problems with JangoMail. I'd love to just paste a WORD doc into the HTML window, but I am not going to risk having the links broken. So I preformat my copy with the long links and then insert them in the HTML window and make them look pretty.
  • JangoMail's "add additional fields" in the into the body of the email is not very transparent, but when you add additional features and that depth of functionally then there is going to be a higher learning curve. I have not explored all of their tutorials.....and they have a great blog to explore also.
  • This is not a big thing but maybe a clock could be installed to show that the email is being sent and that there is x amount of time until the "report" is ready to view. There is a no man's land time that as a user you are not sure if the mail got delivered or is being delivered.
Read full review

Pricing Details

VerticalResponse

Starting Price

$9 per month

Editions & Modules

VerticalResponse editions and modules pricing
EditionModules
Basic$11.001
Pro$16.002
Pro Plus$196.003

Footnotes

  1. per month
  2. per month
  3. per month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

JangoMail

Starting Price

$25 per month

Editions & Modules

JangoMail editions and modules pricing
EditionModules
Spark$90.001
Pro$120.002

Footnotes

  1. per month
  2. per month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Likelihood to Renew

Deluxe Corporation

Product is easy for both technical and non-technical people to use. A cost effective solution for sending out large number of messages. We can manage unsubscribes by individual accounts, so we can have multiple multiple accounts combined to maximize our buying power on credits. Effective API for sending/receiving data makes tool a valuable asset.
Read full review

JangoMail

It satisfied the basic purpose for which my company bought the license. No complaints there.
Read full review

Usability

Deluxe Corporation

I truly love this product. We are moving to an all-in-one system next year and my greatest fear in doing so is how much I will miss this platform. Although we are excited for things ahead, I will always keep Vertical Response in my back pocket incase I don't love the new platform as much
Read full review

JangoMail

No answers on this topic

Reliability and Availability

Deluxe Corporation

Never had an issue with uptime
Read full review

JangoMail

No answers on this topic

Performance

Deluxe Corporation

No issues
Read full review

JangoMail

No answers on this topic

Support Rating

Deluxe Corporation

At Vertical Response the help desk associates are courteous, knowledgeable and helpful. You can tell they enjoy what they do. And clearly, they are well trained because most times, the first point of contact is able to resolve any issue you may have. There have been very few times where an associate has needed to get back to me or escalate me to a supervisor
Read full review

JangoMail

No answers on this topic

Online Training

Deluxe Corporation

Basic functions and online help...we used what was needed, at the time, and will continue to explore other online trainings as our functional needs expand
Read full review

JangoMail

No answers on this topic

Implementation Rating

Deluxe Corporation

Salesforce integration never worked right. We had to abandon.
Read full review

JangoMail

No answers on this topic

Alternatives Considered

Deluxe Corporation

In addition to using Vertical Response personally I also manage email marketing for clients that already use Mailchimp, Robly and Constant Contact. While most of these platforms all offer similar features I choose Vertical Response first if the client does not have a platform in place. Typically I am also teaching the client how to use this tool and the Vertical Response visual interface is very easy for me to teach a client how to navigate and create their own campaigns.
Read full review

JangoMail

I selected JangoMail because I wanted to try something new. Usually I find myself using YAMM which is Yet Another Mail Merge but using a new interface was refreshing and it was also very easy to learn and use. I would definitely use it again in the future and recommend to others
Read full review

Return on Investment

Deluxe Corporation

  • We were able to blast out promotions our company was having to customers which created an increase in business.
  • By blasting out any service issues, it keeps our customers informed so that they are not wondering what is going on.
  • Allows us to store unsubscribed emails so that we are not constantly pestering people who do not want to be emailed.
Read full review

JangoMail

  • Sending mass mails so consumers can get an update on our newly released products
  • Quite inexpensive so we don't have to break bank for this
  • Lack of functionalities and features is a downside which caused more manual works
Read full review

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