What users are saying about
18 Ratings
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Top Rated
620 Ratings
18 Ratings
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Score 5.2 out of 100

SharpSpring

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Top Rated
620 Ratings
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Score 7.5 out of 100

Likelihood to Recommend

Demandforce

We use Demandforce to reach out to 'old' customers. If they have not had an invoice generated in X number of days/weeks/months/years, we can create a custom campaign via email/text to reach out to them and attempt to re-engage with those customers to generate new 'existing business' or entirely new leads for our Sales team to run.
Anonymous | TrustRadius Reviewer

SharpSpring

Over the past several years, SharpSpring has become my preferred solution for small to medium businesses. It has probably 90% of the features that you'll find with the enterprise solutions and is much more intuitive than the competition. Additionally, they pretty much include all of their features in the price. There really aren't upsells or upgrades to get more features. Some tools are better than others. I really like the CRM, Email, & Marketing Automation components. The Landing Page builder is okay but very limited and doesn't take too well to custom HTML code. I probably wouldn't recommend SharpSpring for an enterprise-level customer because it isn't as customizable as many of the enterprise-level marketing automation platforms. For the prices, features, and ease of use, it really is hard to beat.
Tim Hemingway | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Demandforce
7.8
SharpSpring
Customer data management / contact management
Demandforce
8.0
SharpSpring
Workflow management
Demandforce
9.0
SharpSpring
Territory management
Demandforce
7.0
SharpSpring
Opportunity management
Demandforce
8.0
SharpSpring
Integration with email client (e.g., Outlook or Gmail)
Demandforce
8.0
SharpSpring
Contract management
Demandforce
7.0
SharpSpring
Quote & order management
Demandforce
7.0
SharpSpring
Interaction tracking
Demandforce
8.0
SharpSpring
Channel / partner relationship management
Demandforce
8.0
SharpSpring

Customer Service & Support

Demandforce
9.0
SharpSpring
Case management
Demandforce
9.0
SharpSpring
Call center management
Demandforce
9.0
SharpSpring
Help desk management
Demandforce
9.0
SharpSpring

Marketing Automation

Demandforce
9.0
SharpSpring
Lead management
Demandforce
9.0
SharpSpring
Email marketing
Demandforce
9.0
SharpSpring

CRM Project Management

Demandforce
9.0
SharpSpring
Task management
Demandforce
9.0
SharpSpring
Billing and invoicing management
Demandforce
9.0
SharpSpring
Reporting
Demandforce
9.0
SharpSpring

CRM Reporting & Analytics

Demandforce
9.0
SharpSpring
Forecasting
Demandforce
9.0
SharpSpring
Pipeline visualization
Demandforce
9.0
SharpSpring
Customizable reports
Demandforce
9.0
SharpSpring

Customization

Demandforce
9.0
SharpSpring
Custom fields
Demandforce
9.0
SharpSpring
Custom objects
Demandforce
9.0
SharpSpring
Scripting environment
Demandforce
9.0
SharpSpring
API for custom integration
Demandforce
9.0
SharpSpring

Security

Demandforce
9.0
SharpSpring
Single sign-on capability
Demandforce
9.0
SharpSpring
Role-based user permissions
Demandforce
9.0
SharpSpring

Social CRM

Demandforce
9.0
SharpSpring
Social data
Demandforce
9.0
SharpSpring
Social engagement
Demandforce
9.0
SharpSpring

Integrations with 3rd-party Software

Demandforce
9.0
SharpSpring
Marketing automation
Demandforce
9.0
SharpSpring
Compensation management
Demandforce
9.0
SharpSpring

Platform

Demandforce
9.0
SharpSpring
Mobile access
Demandforce
9.0
SharpSpring

Email & Online Marketing

Demandforce
SharpSpring
7.7
WYSIWYG email editor
Demandforce
SharpSpring
6.7
Dynamic content
Demandforce
SharpSpring
8.2
Ability to test dynamic content
Demandforce
SharpSpring
8.2
Landing pages
Demandforce
SharpSpring
6.6
A/B testing
Demandforce
SharpSpring
8.4
Mobile optimization
Demandforce
SharpSpring
5.9
Email deliverability reporting
Demandforce
SharpSpring
7.9
List management
Demandforce
SharpSpring
8.8
Triggered drip sequences
Demandforce
SharpSpring
8.5

Lead Management

Demandforce
SharpSpring
8.4
Lead nurturing
Demandforce
SharpSpring
8.6
Lead scoring and grading
Demandforce
SharpSpring
8.1
Data quality management
Demandforce
SharpSpring
8.5
Automated sales alerts and tasks
Demandforce
SharpSpring
8.5

Campaign Management

Demandforce
SharpSpring
8.1
Calendaring
Demandforce
SharpSpring
8.2
Event/webinar marketing
Demandforce
SharpSpring
8.0

Social Media Marketing

Demandforce
SharpSpring
6.8
Social sharing and campaigns
Demandforce
SharpSpring
6.4
Social profile integration
Demandforce
SharpSpring
7.1

Reporting & Analytics

Demandforce
SharpSpring
7.5
Dashboards
Demandforce
SharpSpring
7.3
Standard reports
Demandforce
SharpSpring
8.3
Custom reports
Demandforce
SharpSpring
6.8

Platform & Infrastructure

Demandforce
SharpSpring
8.0
API
Demandforce
SharpSpring
7.5
Role-based workflow & approvals
Demandforce
SharpSpring
8.2
Customizability
Demandforce
SharpSpring
7.7
Integration with Salesforce.com
Demandforce
SharpSpring
8.1
Integration with Microsoft Dynamics CRM
Demandforce
SharpSpring
8.3
Integration with SugarCRM
Demandforce
SharpSpring
8.2

Pros

Demandforce

  • Aesthetics has been updated in last few months for organization and is easier to see: colors, grid lines on front page, and font style.
  • Allowing our office to include specific items in reminder appointment emails allows personalization to make confirming appointments easier.
  • Allowing patients to write reviews allows us to know what the office is doing well and what we can improve on.
Arielle Calugay | TrustRadius Reviewer

SharpSpring

  • Crm, with custom fields that can be customized per organization
  • Sales pipelines, which lets you track an opportunity along the sales process. Can implement automation with tasks creation, emails to prospect and notifications
  • Email marketing with easy to use email builder. Campaigns can be sent out manually or automatically. Can also be used for templated emails to send to contacts.
Kaila Troia | TrustRadius Reviewer

Cons

Demandforce

  • Flexibility in Design!
  • Overall Look & Feel of Templates (look at what Squarespace is doing, it is possible!)
  • Usability (it's a bit clunky)
Anonymous | TrustRadius Reviewer

SharpSpring

  • Custom Form Field - Weakest point of the software for me. Hard to make custom field and options are limited
  • Nuanced Automations are Hard - Lacking some more advanced automation capacities and options
  • Hard Bounces / Suppressions - Very aggressive suppression engine means that active subscribers are "bounced" then removed from email lists suddenly without much recourse
Billy Alguire | TrustRadius Reviewer

Likelihood to Renew

Demandforce

Demandforce 9.0
Based on 3 answers
We are constantly being contacted by comparable organizations. If Mindbody Online integrated a feature like Demandforce, we'd move over there to keep everything in one platform.
Anonymous | TrustRadius Reviewer

SharpSpring

SharpSpring 7.8
Based on 31 answers
We have been very impressed with all aspects of this software and the potential for it to radically change how we operate is huge! Support has been exceptional and we have discovered many extra uses for the software than originally thought. Not only will it give us benefits for our company's growth, but for our client's growth as well.
David Fox | TrustRadius Reviewer

Usability

Demandforce

No score
No answers yet
No answers on this topic

SharpSpring

SharpSpring 8.2
Based on 70 answers
This rating is coming from an administrative perspective. With so many features, workflows, dashboards, and more, there is certainly a lot going on, and even the most savvy software user can get a little overwhelmed when trying to decide how to best implement and utilize the platform to its full potential. That being said, the SharpSpring platform is well-implemented and well-organized, with most solutions being fairly intuitive, once you have a grasp of the software. It is fairly easy to learn, but difficult to master. Just like any powerful platform, however, the complexity is worth it, and once you are comfortable navigating and problem solving within SharpSpring, it becomes a great marketing and sales tool which can do virtually anything you need it to.
Christine Mullins | TrustRadius Reviewer

Support Rating

Demandforce

No score
No answers yet
No answers on this topic

SharpSpring

SharpSpring 8.7
Based on 80 answers
The support is great which really helps overcome challenges if you become stuck and the training videos are great too. Same-day replies are great and I even got some help with some CSS code on the chat. Not many organizations would do this or even respond.
Darren Winter, MA | TrustRadius Reviewer

Implementation Rating

Demandforce

No score
No answers yet
No answers on this topic

SharpSpring

SharpSpring 8.0
Based on 14 answers
Overall I would say to be patient and bring everyone who will be touching the platform to the onboarding sessions. The Virtual Classroom lets you onboard as quickly or slowly as you want. Sales, marketing, design, account management, get 'em all in on it. For the most part, they will be happy to use this platform. I recommend getting as many people as possible to see the SharpSpring demo.
Matthew Maginley | TrustRadius Reviewer

Alternatives Considered

Demandforce

I do not have any alternative products to compare this service too. It was in place when I came aboard this company and I have no say in its continuation or replacement. As from what I can gather, there are many alternatives to this platform, but Demandforce is the only one I am aware of that runs in your system tray and is passively ran in conjunction with your accounting database.
Anonymous | TrustRadius Reviewer

SharpSpring

We have tested and work with several marketing automation/CRM systems over the course of over 25 years in the B-to-B marketing/advertising business, among them are: HubSpot, Marketo, Pardot, Zoho, Salesforce, and many others. SharpSpring continues to be the gold standard for me in terms of overall value and ease of use.
Dave Strand | TrustRadius Reviewer

Return on Investment

Demandforce

  • It's taken a lot of the reporting and guesswork out of the equation. That has saved us a lot of money.
Jason McElweenie | TrustRadius Reviewer

SharpSpring

  • It's had a positive impact on ROI in that it's provided management with visibility into forecasting, making the budgeting process clearer.
  • When new representatives join the company it's easy to get [them] up and running in SharpSpring, minimizing time spent on training.
  • SharpSpring helps our team of reps clearly see the current list of opportunities, and create tasks to make sure we don't miss any follow-ups
Jason Carlage | TrustRadius Reviewer

Screenshots

Pricing Details

Demandforce

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Demandforce Editions & Modules

Edition
DemandForce$399.001
  1. per month
Additional Pricing Details

SharpSpring

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

SharpSpring Editions & Modules

Edition
1,000 Contacts$3991
2,500 Contacts$4991
5,000 Contacts$6991
10,000 Contacts$8991
20,000 Contacts$1,2991
  1. per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Demandforce
3.0
SharpSpring
7.9

Likelihood to Renew

Demandforce
9.0
SharpSpring
7.8

Usability

Demandforce
SharpSpring
8.2

Reliability and Availability

Demandforce
SharpSpring
6.1

Performance

Demandforce
SharpSpring
5.4

Support Rating

Demandforce
SharpSpring
8.7

Online Training

Demandforce
SharpSpring
4.5

Implementation Rating

Demandforce
SharpSpring
8.0

Scalability

Demandforce
SharpSpring
3.5

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