Likelihood to Recommend It is fantastic for any office that has more that one location. It takes away the lagging server problem and allows you to see schedules in all locations individually or together. You have the capability of running everything as one office but also separating them internally. Patients love the flexibility of moving between offices seamlessly. No more forwarding over records to one of your other locations.
Read full review Dentrix G7 is better suited for small private dental offices that are not doing federal FQHC data reporting every year. G7 doesn't allow for the full capturing of all FQHC data that is needed as the enterprise edition does. Dentrix G7 also is not suited well for mutliple site dental offices as that is not technically supported. There is a work around requiring a Windows terminal server to setup Dentrix as a server application. Any businesses that have multiple dental offices are better suited for the Dentrix Enterprise edition which does allow for this and hosted Dentrix.
Read full review Pros Flexibility to use from anywhere, anytime. Ease of use-simple and easy to use. They listen to customers suggestions for improvement and implement them if possible. Read full review Easy to look up, edit, delete, break and make appointments. This is great when you're on the phone with someone and are able to quickly locate them in the system and see what appointments they have. Easily make changes to providers information, colors or schedules. This is nice because we tend to have fill in hygienists and we can change their colors so it will not indicate the same colors as are our normal staff. Easily print reports and deposits from the office manager. This helps us keep track of new patients, aging reports, unscheduled appointments, unscheduled treatment, continuing care appointments and so much more. Read full review Cons I really don't have anything that I don't like. they are always making improvements. Read full review Outdated--it's not cloud based. Does not pull reports we need for patients like demographics in flow charts. Is not an open API. Read full review Support Rating They always go the extra mile in helping to fix or correct any issue we are having.
Read full review We have used Dentrix support and they seem to be helpful. We are able to schedule meetings as needed within a short time frame, and are usually able to resolve any issues we may have within 1 or 2 calls. There doesn't seem to be as strong of a user community around Dentrix as there is with
Epic .
Read full review Alternatives Considered We evaluated Carestack software but found it far too complicated and too many steps to do. It was lacking the ease of use that Curve Hero has. We were looking for something that was user-friendly and easy to understand Curve Hero had all of that.
Read full review I have previously used Eaglesoft and Easy Dental. I have found Dentrix to be very comparable to Eaglesoft, and myself and my team feel that it is relatively essay to use and seems to have a low learning curve for new members added to the team, at least in my experience.
Read full review Return on Investment The new Playbook Dashboards enable you to keep a pulse on your practice. They are a great way to see where you are financially at all times. It gave our administrative staff, office manager flexibility to work anytime from anywhere. Allows our dr and emergency on-call personnel to access patients records at all times in the case of after hours emergency. Read full review Allows you to change the date to any date - Negative Simple Document center Sometimes it runs slow Support return on investment integration was easy positive impact Read full review ScreenShots