Deputy vs. Frontline HCM (Aesop Online)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Deputy
Score 8.6 out of 10
Small Businesses (1-50 employees)
Deputy is a web-based workforce manager solution. Deputy is designed to help users simplify their scheduling, timesheets, tasking, employee communication and administrative tasks. It includes various apps and one click payroll integration that aim to make workforce management easier. The Deputy platform enables users to schedule in line with demand, prepare accurate payroll, and communicate more clearly. Deputy streamlines employee admin, so teams can focus on what…
$2.50
per user
Frontline HCM (Aesop Online)
Score 8.0 out of 10
N/A
N/AN/A
Pricing
DeputyFrontline HCM (Aesop Online)
Editions & Modules
Scheduling Only
$2.50
per user
Scheduling, Time and Attendance
$4.50
per user
Enterprise
Custom pricing for enterprise clients
per user
No answers on this topic
Offerings
Pricing Offerings
DeputyFrontline HCM (Aesop Online)
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details——
More Pricing Information
Community Pulse
DeputyFrontline HCM (Aesop Online)
Top Pros
Top Cons
Features
DeputyFrontline HCM (Aesop Online)
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
Deputy
-
Ratings
Frontline HCM (Aesop Online)
7.0
5 Ratings
11% below category average
Employee demographic data00 Ratings6.02 Ratings
Employment history00 Ratings5.01 Ratings
Job profiles and administration00 Ratings6.53 Ratings
Organization and location management00 Ratings8.52 Ratings
Compliance data (COBRA, OSHA, etc.)00 Ratings9.01 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
Deputy
-
Ratings
Frontline HCM (Aesop Online)
9.5
5 Ratings
16% above category average
Approval workflow00 Ratings8.95 Ratings
Balance details00 Ratings10.05 Ratings
Annual carry-forward and encashment00 Ratings9.63 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
Deputy
-
Ratings
Frontline HCM (Aesop Online)
6.9
3 Ratings
16% below category average
Update personal information00 Ratings7.01 Ratings
View company policy documentation00 Ratings6.22 Ratings
View job history00 Ratings7.52 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
Deputy
-
Ratings
Frontline HCM (Aesop Online)
8.0
4 Ratings
5% above category average
Report builder00 Ratings7.23 Ratings
Pre-built reports00 Ratings8.84 Ratings
Ability to combine HR data with external data00 Ratings7.92 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
Deputy
-
Ratings
Frontline HCM (Aesop Online)
8.0
1 Ratings
0% below category average
New hire portal00 Ratings7.01 Ratings
Manager tracking tools00 Ratings9.01 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
Deputy
-
Ratings
Frontline HCM (Aesop Online)
7.0
1 Ratings
13% below category average
Performance plans00 Ratings7.01 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
Deputy
-
Ratings
Frontline HCM (Aesop Online)
10.0
1 Ratings
24% above category average
Candidate search00 Ratings10.01 Ratings
Best Alternatives
DeputyFrontline HCM (Aesop Online)
Small Businesses
When I Work
When I Work
Score 8.9 out of 10
Patriot Software
Patriot Software
Score 9.0 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Enterprises
Calabrio Teleopti WFM
Calabrio Teleopti WFM
Score 7.9 out of 10
Infor Human Resources
Infor Human Resources
Score 7.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DeputyFrontline HCM (Aesop Online)
Likelihood to Recommend
8.8
(408 ratings)
8.2
(16 ratings)
Likelihood to Renew
8.8
(46 ratings)
9.0
(1 ratings)
Usability
8.7
(404 ratings)
9.0
(3 ratings)
Availability
9.5
(5 ratings)
8.0
(1 ratings)
Performance
9.2
(5 ratings)
10.0
(1 ratings)
Support Rating
8.4
(30 ratings)
9.0
(5 ratings)
In-Person Training
10.0
(1 ratings)
10.0
(1 ratings)
Online Training
10.0
(2 ratings)
-
(0 ratings)
Implementation Rating
8.2
(398 ratings)
9.0
(1 ratings)
Configurability
7.8
(6 ratings)
8.0
(1 ratings)
Ease of integration
6.7
(3 ratings)
7.0
(1 ratings)
Product Scalability
9.3
(5 ratings)
10.0
(1 ratings)
Vendor post-sale
9.0
(5 ratings)
9.0
(1 ratings)
Vendor pre-sale
8.8
(5 ratings)
10.0
(1 ratings)
User Testimonials
DeputyFrontline HCM (Aesop Online)
Likelihood to Recommend
Deputy
[My own feeling on the subject is] that large teams will probably enjoy the features much more than a smaller team. [In my opinion] I would not have signed up with Deputy had it not been for the integration with my payroll provider. [From my point of view] the cost is not worth it for a small team. [I've found] it has a lot of features geared towards big teams and those are not things you can "opt-out" of from a cost/tier standpoint [as far as I'm concerned].
Read full review
Frontline Education
Frontline is well suited for an organization such as a school district where teachers sometimes need to put in for a substitute at the last minute or especially early in the morning. The system also helps with substitutes in picking up the jobs when a teacher puts in an absence.
Read full review
Pros
Deputy
  • Employee Scheduling - So straightforward and easy to use! Love the copy & past feature!
  • Timekeeping - the App & Kiosk are perfect for employees to clock in and out in a matter of seconds
  • Company Communication - the Newsfeed feature makes it easy to keep everyone up to date on company announcements
  • Task Management - simple to use task lists help keep my team organized
Read full review
Frontline Education
  • Easily submission process. Select the day you need to schedule on the listed calendar, mark the type of request, and submit.
  • Works on different digital devices including phones, tablets, and computers.
  • Easily track your balances by looking at your account history.
  • Delete requests you have already submitted.
Read full review
Cons
Deputy
  • Integration with various point of sale systems to pull sales data vs. scheduled and/or worked hours.
  • Ability to "re-invite, " change a password or fix an employee-level account if they didn't set things up correctly.
  • An easier way of loading all holidays or facility closure dates for the year. e.g. Google reminds you, Are you open for Thanksgiving this year?
Read full review
Frontline Education
  • Teachers cannot cancel their own absence. We have to ask the office staff to do so. This is irritating when an absence must be canceled (Due to a canceled professional development, for example).
  • Sometimes absences go unfilled. It would be great if AESOP could have a roster of qualified substitutes to cover absences.
  • You cannot assign your absence to a particular substitute if you know he or she is available and a good fit for your absence.
Read full review
Likelihood to Renew
Deputy
The basic functionality and overall efficiency it provides is enough to renew. I still would like to see improvements in reporting and leave management, but overall it is absolutely worth it to have the program. I especially like having remote access and supervisors scheduling and approving time sheets of employees
Read full review
Frontline Education
Long time customer with Frontline Absence Management. Product support has been excellent, integrations easy to work with, & suite of products mesh together well.
Read full review
Usability
Deputy
Deputy is user-friendly and easy to understand for users with basic to moderate computer knowledge. The Employee is simple and easy for employees to understand. Employees get push notifications when shifts are scheduled and can clock in and out easily directly from the phone or kiosk, or using the website. The only challenge we’ve had is the ability for management to assign leave to employees who have not yet requested time off.
Read full review
Frontline Education
While we have had minor issues logging in as our organization has its own login page, the site and its application are very easy to use. So long as members of a group log in through the appropriate page, navigating and using this site is quite easy. With the transition from Aesop to Frontline, the page also seems to have worked through any glitches found with the previous page and its app.
Read full review
Reliability and Availability
Deputy
We have never had a problem with deputy being unavailable
Read full review
Frontline Education
There have been several times the system was unavailable. When there has been an issue, Frontline HAS NOT notified us....which has been disappointing.
Read full review
Performance
Deputy
Everything is quick and easy
Read full review
Frontline Education
No issues reported by end users of slow or not loading pages.
Read full review
Support Rating
Deputy
Every time I have contacted support they have answered my question within the hour and solved every problem we have had. They follow up to make sure we are satisfied with our results which has been great when we are busy and get distracted
Read full review
Frontline Education
Internal support is provided by EDU Staff based out of Grand Rapids. Whenever I have had an issue they are very responsive to my needs. For instance, there may be conflicts in the amount of money that was listed for the contract. There may be questions about the length of an assignment such as 1/2 day, full day, or early dismissal. The school will sometimes enter the wrong information. Very good IT support, but sometimes you are on hold for 5 to 10 minutes because they do not have enough workers in their Call Center
Read full review
In-Person Training
Deputy
It was super easy and quick
Read full review
Frontline Education
Our Implementer/Trainer was a product line expert. He (Connor) walked us through every step with confidence and explained everything in detail. Frontline provided written documentation, cut-n-paste emails to staff, and a test environment for us to play in. We were able to test unique scenarios without actually sending emails, notifications, alerts to staff. This was very useful.
Read full review
Online Training
Deputy
Did a great job of getting us up to speed with their online documentation.
Read full review
Frontline Education
No answers on this topic
Implementation Rating
Deputy
It took me a bit to get all my staff input from our previous scheduling software. However, once all the information was there, everything went smoothly and we were able to start implementing Deputy right away. It did not take long to train my staff and have them comfortable with using the system.
Read full review
Frontline Education
Our Frontline implementer was an expert in the field & knew the product in & out. We had very little issues going live.
Read full review
Alternatives Considered
Deputy
For years we used TimeTrax systems but they were hard to use and required manual downloads of punches, networked setups, and we needed separate setups for each location. When evaluating cloud-based solutions we first tried TSheets, but the higher cost and lack of features made us choose Deputy. Our main complaint about the actual TSheets system was the IPads did not store punches when it first launched so if you lost internet it couldn't store the punches. When we were evaluating the system they were building a police station next door that resulted in intermittent internet outages and the kiosk app basically became a brick until the internet came back on.
Read full review
Frontline Education
Frontline seems to be the industry standard for this software in the education industry. I am not familiar with any competitors or what was evaluated prior to implementing Frontline. For it to be the industry standard, I would assume that its cost is fair in relation to competitors and that the onboarding process is simple.
Read full review
Scalability
Deputy
We have gone from using deputy simply to schedule a couple of members of staff on coffee shop shifts, to also scheduling staff in the retail unit part of our business, to now also scheduling team days and having remote working staff start on schedule shifts to track their working hours.
Read full review
Frontline Education
Our district has approximately 300 substitutes & 1,800 employees. Size has never been an issue with Absence Management. There are other districts much larger using Absence Management with no problems
Read full review
Return on Investment
Deputy
  • Hundreds of man-hours saved monthly that previously was spent on recording hours work.
  • Holiday management is very clear and support fair treatment of staff.
  • The 100% accuracy of timesheets is amazing. Once approved thousands of timesheets just land in our payroll system thanks to the export/import functions.
Read full review
Frontline Education
  • It's given staff direct access to inputting their absences and secure coverage quicker, whereas before they had to make a call to a person. That person had to secure coverage for the entire district at different levels. Sometimes that person was absent or unable to provide coverage.
Read full review
ScreenShots

Deputy Screenshots

Screenshot of Manage your business from your pocket.  See who is currently on the clock and who is late.Screenshot of What if someone doesn't show up for a shift? Find a replacement from your phone in seconds!Screenshot of Enterprise level experience in an elegantly designed iPad app.