Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Deputy
Score 8.2 out of 10
Small Businesses (1-50 employees)
Deputy is a web-based workforce manager solution. Deputy is designed to help users simplify their scheduling, timesheets, tasking, employee communication and administrative tasks. It includes various apps and one click payroll integration that aim to make workforce management easier. The Deputy platform enables users to schedule in line with demand, prepare accurate payroll, and communicate more clearly. Deputy streamlines employee admin, so teams can focus on what…
$2.50
per user
Paychex Flex
Score 6.5 out of 10
N/A
Paychex Flex, of Paychex' Online Payroll Services, is a cloud-based human resource management and payroll platform. Paychex offers core and specialized services, and scales to meet the needs of small businesses, SMBs, and large enterprises.
$59
per month/+$4 per employee
Pricing
DeputyPaychex Flex
Editions & Modules
Scheduling Only
$2.50
per user
Scheduling, Time and Attendance
$4.50
per user
Enterprise
Custom pricing for enterprise clients
per user
Paychex Go
$59
per month/+$4 per employee
Paychex Flex Service
Contact sales team
Paychex Flex Enterprise
Contact sales team
Offerings
Pricing Offerings
DeputyPaychex Flex
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalRequired
Additional Details
More Pricing Information
Community Pulse
DeputyPaychex Flex
Considered Both Products
Deputy
Chose Deputy
Deputy is a far easier time keeping system for the "public" versus the more tech minded, so employees find ease of use as they are familiar with smart phone technology, tablets, Apps etc.
We do use Paychex Flex to enter employees and phone in our payroll. If Deputy provided …
Chose Deputy
Worked with Paychex and tried trial runs on a few other softwares, but so far Deputy has been the best fit. The interface is easy to look at and enterting data has been much simpler overall compared to the other softwares we have tried.
Paychex Flex
Chose Paychex Flex
Paychex Flex is the most rounded of the 'total HR' solutions that I have encountered. We've found that the value and ease of use [are] optimal with PF. PeopleSoft is geared toward larger organizations and would be tedious to apply to a small company like ours. Paychex is very …
Features
DeputyPaychex Flex
Workforce Management Software Features
Comparison of Workforce Management Software Features features of Product A and Product B
Deputy
6.0
1 Ratings
12% below category average
Paychex Flex
-
Ratings
Scheduling and Shift Management8.01 Ratings00 Ratings
Workforce Reporting and Analytics5.01 Ratings00 Ratings
Workforce Compliance Monitoring9.01 Ratings00 Ratings
Mobile Accessibility10.01 Ratings00 Ratings
Task Assignment and Tracking5.01 Ratings00 Ratings
Forecasting and Resource Planning3.01 Ratings00 Ratings
Staffing Forecasting and Resource Planning3.01 Ratings00 Ratings
Shift Swapping and Time-Off Requests5.01 Ratings00 Ratings
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
Deputy
-
Ratings
Paychex Flex
6.7
258 Ratings
16% below category average
Employee demographic data00 Ratings7.7207 Ratings
Employment history00 Ratings8.3231 Ratings
Job profiles and administration00 Ratings7.5165 Ratings
Workflow for transfers, promotions, pay raises, etc.00 Ratings7.2162 Ratings
Organizational charting00 Ratings1.01 Ratings
Organization and location management00 Ratings7.7147 Ratings
Compliance data (COBRA, OSHA, etc.)00 Ratings7.3138 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Deputy
-
Ratings
Paychex Flex
8.2
300 Ratings
3% above category average
Pay calculation00 Ratings8.9283 Ratings
Off-cycle/On-Demand payment00 Ratings7.5143 Ratings
Benefit plan administration00 Ratings7.6165 Ratings
Direct deposit files00 Ratings9.0282 Ratings
Salary revision and increment management00 Ratings8.2201 Ratings
Reimbursement management00 Ratings8.3112 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
Deputy
-
Ratings
Paychex Flex
7.2
152 Ratings
12% below category average
Approval workflow00 Ratings6.9108 Ratings
Balance details00 Ratings7.6144 Ratings
Annual carry-forward and encashment00 Ratings7.0118 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
Deputy
-
Ratings
Paychex Flex
7.9
259 Ratings
3% below category average
View and generate pay and benefit information00 Ratings8.2237 Ratings
Update personal information00 Ratings8.4249 Ratings
View company policy documentation00 Ratings7.2115 Ratings
View job history00 Ratings7.7176 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
Deputy
-
Ratings
Paychex Flex
5.4
42 Ratings
38% below category average
Tracking of all physical assets00 Ratings5.442 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
Deputy
-
Ratings
Paychex Flex
6.0
170 Ratings
23% below category average
Report builder00 Ratings6.4140 Ratings
Pre-built reports00 Ratings6.9160 Ratings
Ability to combine HR data with external data00 Ratings4.687 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
Deputy
-
Ratings
Paychex Flex
6.1
166 Ratings
26% below category average
New hire portal00 Ratings7.1159 Ratings
Manager tracking tools00 Ratings5.1102 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Deputy
-
Ratings
Paychex Flex
5.2
62 Ratings
39% below category average
Job Requisition Management00 Ratings4.634 Ratings
Company Website Posting00 Ratings5.532 Ratings
Publish to Social Media00 Ratings4.525 Ratings
Job Search Site Posting00 Ratings4.532 Ratings
Duplicate Candidate Prevention00 Ratings5.331 Ratings
Applicant Tracking00 Ratings5.936 Ratings
Notifications and Alerts00 Ratings6.056 Ratings
Best Alternatives
DeputyPaychex Flex
Small Businesses
When I Work
When I Work
Score 8.8 out of 10
Dayforce Powerpay
Dayforce Powerpay
Score 9.4 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.7 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.7 out of 10
Enterprises
SAP Fieldglass
SAP Fieldglass
Score 8.5 out of 10
Infor Human Resources
Infor Human Resources
Score 7.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DeputyPaychex Flex
Likelihood to Recommend
8.8
(409 ratings)
7.4
(312 ratings)
Likelihood to Renew
8.8
(46 ratings)
9.0
(42 ratings)
Usability
9.1
(404 ratings)
7.8
(252 ratings)
Availability
9.5
(5 ratings)
8.0
(11 ratings)
Performance
9.2
(5 ratings)
7.8
(11 ratings)
Support Rating
8.4
(30 ratings)
7.4
(257 ratings)
In-Person Training
10.0
(1 ratings)
4.5
(1 ratings)
Online Training
10.0
(2 ratings)
8.1
(4 ratings)
Implementation Rating
6.3
(398 ratings)
7.3
(12 ratings)
Configurability
7.8
(6 ratings)
7.4
(8 ratings)
Ease of integration
6.7
(3 ratings)
9.1
(3 ratings)
Product Scalability
9.3
(5 ratings)
9.1
(11 ratings)
Vendor post-sale
9.0
(5 ratings)
8.9
(31 ratings)
Vendor pre-sale
8.8
(5 ratings)
9.2
(32 ratings)
User Testimonials
DeputyPaychex Flex
Likelihood to Recommend
Deputy
[My own feeling on the subject is] that large teams will probably enjoy the features much more than a smaller team. [In my opinion] I would not have signed up with Deputy had it not been for the integration with my payroll provider. [From my point of view] the cost is not worth it for a small team. [I've found] it has a lot of features geared towards big teams and those are not things you can "opt-out" of from a cost/tier standpoint [as far as I'm concerned].
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Paychex, Inc.
It's better for larger businesses (50+) with various types of pay structures. Employees need to be comfortable with technology to take advantage of the self-service features. I've struggled with the default in the state tax section; extra steps must be taken when an employee lives in a different state than they work, and we don't know where they live until after completing their profile. So we have to go into the system and make the corrections, then notify the employee to go in and complete the state-specific withholding forms and follow up to confirm they do so.
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Pros
Deputy
  • Employee Scheduling - So straightforward and easy to use! Love the copy & past feature!
  • Timekeeping - the App & Kiosk are perfect for employees to clock in and out in a matter of seconds
  • Company Communication - the Newsfeed feature makes it easy to keep everyone up to date on company announcements
  • Task Management - simple to use task lists help keep my team organized
Read full review
Paychex, Inc.
  • It provides a well account of Retirement Plan Account Information.
  • Alerts are sent to email when there is new information to access.
  • Employee access both online and thru app.
  • Paperless options.
  • Easy and quick access to paystubs and tax forms.
  • Easy employee retirement management.
Read full review
Cons
Deputy
  • Integration with various point of sale systems to pull sales data vs. scheduled and/or worked hours.
  • Ability to "re-invite, " change a password or fix an employee-level account if they didn't set things up correctly.
  • An easier way of loading all holidays or facility closure dates for the year. e.g. Google reminds you, Are you open for Thanksgiving this year?
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Paychex, Inc.
  • When it comes to audit reports, Paychex Flex could improve on helping clients locate the correct reports for audit purposes more easily
  • When a client receives a discount, it would be helpful if the discount were automatically provided each year, or if the Paychex rep proactively reached out to the client first, versus the client having to call and request that the discount continue.
  • It would be helpful if the invoice was emailed to the client versus the client logging in to access invoices.
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Likelihood to Renew
Deputy
The basic functionality and overall efficiency it provides is enough to renew. I still would like to see improvements in reporting and leave management, but overall it is absolutely worth it to have the program. I especially like having remote access and supervisors scheduling and approving time sheets of employees
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Paychex, Inc.
Overall I like the features that Paychex Flex offers. I am sure that there are other features that I am unaware of, so I am excited to see if there is more that Flex is capable of to make my job easier. The basic features are really user friendly and easy to access. If there ever is an issue customer service is great
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Usability
Deputy
Deputy is user-friendly and easy to understand for users with basic to moderate computer knowledge. The Employee is simple and easy for employees to understand. Employees get push notifications when shifts are scheduled and can clock in and out easily directly from the phone or kiosk, or using the website. The only challenge we’ve had is the ability for management to assign leave to employees who have not yet requested time off.
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Paychex, Inc.
Some things could be streamlined. For example, we could do custom options for the "add items" tab which has so many options that we never use. "Medical Pay" could be something that the system remembers for the applicable employees. Salaried employees' salaries should definitely be auto-filled. Overall the system works well but I think it could be improved to be easier to use and read.
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Reliability and Availability
Deputy
We have never had a problem with deputy being unavailable
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Paychex, Inc.
We have not experienced any difficulties with unplanned outages. Notifications are always made for outages, and they do not effect normal business operations.
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Performance
Deputy
Everything is quick and easy
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Paychex, Inc.
Unless there is lag time within the internet, the Paychex Flex website loads exceptional fast, pages load quickly and reports that I need to print or download load quickly. If I need to create a specialized report, once I complete it I receive an e-mail telling me my report is ready to be downloaded. Changing between web pages is fast as well.
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Support Rating
Deputy
Every time I have contacted support they have answered my question within the hour and solved every problem we have had. They follow up to make sure we are satisfied with our results which has been great when we are busy and get distracted
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Paychex, Inc.
Our dedicated representative is one of the main reasons we are sticking with Paychex Flex. If it were not for this person, other platforms could provide the same/similar functionality. It is the ability to speak with someone that understands our business and is willing to get questions answered in a timely fashion that keeps us with Paychex Flex.
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In-Person Training
Deputy
It was super easy and quick
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Paychex, Inc.
We did online training only
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Online Training
Deputy
Did a great job of getting us up to speed with their online documentation.
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Paychex, Inc.
It was easy to understand and follow along. I do like the informational videos that we can utilize before we opt to call in for customer service support. It has made a difference since sometimes that resolves the issue I may have had and saved myself a phone call to Paychex support.
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Implementation Rating
Deputy
It took me a bit to get all my staff input from our previous scheduling software. However, once all the information was there, everything went smoothly and we were able to start implementing Deputy right away. It did not take long to train my staff and have them comfortable with using the system.
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Paychex, Inc.
Implementation was very smooth. The most cumbersome task was entering the current employees into the system during initial set up, but Paychex staff handled most of that and verified against prior system reports as well as internal reports provided to ensure 100% accuracy.
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Alternatives Considered
Deputy
For years we used TimeTrax systems but they were hard to use and required manual downloads of punches, networked setups, and we needed separate setups for each location. When evaluating cloud-based solutions we first tried TSheets, but the higher cost and lack of features made us choose Deputy. Our main complaint about the actual TSheets system was the IPads did not store punches when it first launched so if you lost internet it couldn't store the punches. When we were evaluating the system they were building a police station next door that resulted in intermittent internet outages and the kiosk app basically became a brick until the internet came back on.
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Paychex, Inc.
We still use QB Desktop Pro to maintain a Check Register / Overall Balance for the company, but once having tried QB Payroll Online for about 3 months prior to finding Paychex Flex I can tell you that there's just no comparison. QB online is VERY EXPENSIVE and not so user-friendly. I hated every minute of those 6 payrolls we ran through QB online.
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Scalability
Deputy
We have gone from using deputy simply to schedule a couple of members of staff on coffee shop shifts, to also scheduling staff in the retail unit part of our business, to now also scheduling team days and having remote working staff start on schedule shifts to track their working hours.
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Paychex, Inc.
I generally do payroll at the office, however I have had to go remote due to internet issues and also had to take payroll on vacation with me. Very easy to log in wherever you are and manage your TAA and payroll
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Return on Investment
Deputy
  • Hundreds of man-hours saved monthly that previously was spent on recording hours work.
  • Holiday management is very clear and support fair treatment of staff.
  • The 100% accuracy of timesheets is amazing. Once approved thousands of timesheets just land in our payroll system thanks to the export/import functions.
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Paychex, Inc.
  • I do not believe we have saved anything additionally. The time we've had to spend to get things to hopefully work is sad. This is the reason we've had to turn off all extra "products" of Paychex Flex. Time and Attendance is horrible. Benefits management is horrible. The user experience is horrible.
  • One thing I do not understand is why are updates for states, cities, counties, school districts, etc. not automatically updated? Should we not get a big red flag if we have an employee living/working, being paid in CA, but they aren't set up for CA sick time? If it is required to be on the paycheck stub to show the balance of the sick time, why would we not be notified that we are out of compliance?
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ScreenShots

Deputy Screenshots

Screenshot of Manage your business from your pocket.  See who is currently on the clock and who is late.Screenshot of What if someone doesn't show up for a shift? Find a replacement from your phone in seconds!Screenshot of Enterprise level experience in an elegantly designed iPad app.

Paychex Flex Screenshots

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