What users are saying about
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Top Rated
453 Ratings
This review does not include a rating.

Deputy

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Top Rated
453 Ratings
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Score 8.6 out of 100
This review does not include a rating.

Attribute Ratings

    Likelihood to Recommend

    8.6

    Deputy

    86%
    407 Ratings

    Sirenum

    N/A
    0 Ratings

    Likelihood to Renew

    9.1

    Deputy

    91%
    32 Ratings

    Sirenum

    N/A
    0 Ratings

    Usability

    8.6

    Deputy

    86%
    403 Ratings

    Sirenum

    N/A
    0 Ratings

    Availability

    9.4

    Deputy

    94%
    5 Ratings

    Sirenum

    N/A
    0 Ratings

    Performance

    9.0

    Deputy

    90%
    5 Ratings

    Sirenum

    N/A
    0 Ratings

    Support Rating

    8.4

    Deputy

    84%
    23 Ratings

    Sirenum

    N/A
    0 Ratings

    In-Person Training

    10.0

    Deputy

    100%
    1 Rating

    Sirenum

    N/A
    0 Ratings

    Online Training

    10.0

    Deputy

    100%
    2 Ratings

    Sirenum

    N/A
    0 Ratings

    Implementation Rating

    8.7

    Deputy

    87%
    397 Ratings

    Sirenum

    N/A
    0 Ratings

    Configurability

    7.8

    Deputy

    78%
    6 Ratings

    Sirenum

    N/A
    0 Ratings

    Ease of integration

    6.4

    Deputy

    64%
    3 Ratings

    Sirenum

    N/A
    0 Ratings

    Product Scalability

    9.2

    Deputy

    92%
    5 Ratings

    Sirenum

    N/A
    0 Ratings

    Vendor post-sale

    8.8

    Deputy

    88%
    5 Ratings

    Sirenum

    N/A
    0 Ratings

    Vendor pre-sale

    8.6

    Deputy

    86%
    5 Ratings

    Sirenum

    N/A
    0 Ratings

    Likelihood to Recommend

    Deputy

    [My own feeling on the subject is] that large teams will probably enjoy the features much more than a smaller team. [In my opinion] I would not have signed up with Deputy had it not been for the integration with my payroll provider. [From my point of view] the cost is not worth it for a small team. [I've found] it has a lot of features geared towards big teams and those are not things you can "opt-out" of from a cost/tier standpoint [as far as I'm concerned].
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    Bullhorn

    No answers on this topic

    Pros

    Deputy

    • Employee Scheduling - So straightforward and easy to use! Love the copy & past feature!
    • Timekeeping - the App & Kiosk are perfect for employees to clock in and out in a matter of seconds
    • Company Communication - the Newsfeed feature makes it easy to keep everyone up to date on company announcements
    • Task Management - simple to use task lists help keep my team organized
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    Bullhorn

    No answers on this topic

    Cons

    Deputy

    • Integration with various point of sale systems to pull sales data vs. scheduled and/or worked hours.
    • Ability to "re-invite, " change a password or fix an employee-level account if they didn't set things up correctly.
    • An easier way of loading all holidays or facility closure dates for the year. e.g. Google reminds you, Are you open for Thanksgiving this year?
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    Bullhorn

    No answers on this topic

    Pricing Details

    Deputy

    Starting Price

    $0 per user

    Editions & Modules

    Deputy editions and modules pricing
    EditionModules
    Scheduling Only2.51
    Scheduling, Time and Attendance4.52
    EnterpriseCustom pricing for enterprise clients3

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional

    Additional Details

    Pricing Info

    Sirenum

    Starting Price

    Editions & Modules

    Sirenum editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      Deputy

      The basic functionality and overall efficiency it provides is enough to renew. I still would like to see improvements in reporting and leave management, but overall it is absolutely worth it to have the program. I especially like having remote access and supervisors scheduling and approving time sheets of employees
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      Bullhorn

      No answers on this topic

      Usability

      Deputy

      Deputy is user-friendly and easy to understand for users with basic to moderate computer knowledge. The Employee is simple and easy for employees to understand. Employees get push notifications when shifts are scheduled and can clock in and out easily directly from the phone or kiosk, or using the website. The only challenge we’ve had is the ability for management to assign leave to employees who have not yet requested time off.
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      Bullhorn

      No answers on this topic

      Reliability and Availability

      Deputy

      We have never had a problem with deputy being unavailable
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      Bullhorn

      No answers on this topic

      Performance

      Deputy

      Everything is quick and easy
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      Bullhorn

      No answers on this topic

      Support Rating

      Deputy

      Every time I have contacted support they have answered my question within the hour and solved every problem we have had. They follow up to make sure we are satisfied with our results which has been great when we are busy and get distracted
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      Bullhorn

      No answers on this topic

      In-Person Training

      Deputy

      It was super easy and quick
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      Bullhorn

      No answers on this topic

      Online Training

      Deputy

      Did a great job of getting us up to speed with their online documentation.
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      Bullhorn

      No answers on this topic

      Implementation Rating

      Deputy

      It took me a bit to get all my staff input from our previous scheduling software. However, once all the information was there, everything went smoothly and we were able to start implementing Deputy right away. It did not take long to train my staff and have them comfortable with using the system.
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      Bullhorn

      No answers on this topic

      Alternatives Considered

      Deputy

      For years we used TimeTrax systems but they were hard to use and required manual downloads of punches, networked setups, and we needed separate setups for each location. When evaluating cloud-based solutions we first tried TSheets, but the higher cost and lack of features made us choose Deputy. Our main complaint about the actual TSheets system was the IPads did not store punches when it first launched so if you lost internet it couldn't store the punches. When we were evaluating the system they were building a police station next door that resulted in intermittent internet outages and the kiosk app basically became a brick until the internet came back on.
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      Bullhorn

      No answers on this topic

      Scalability

      Deputy

      We have gone from using deputy simply to schedule a couple of members of staff on coffee shop shifts, to also scheduling staff in the retail unit part of our business, to now also scheduling team days and having remote working staff start on schedule shifts to track their working hours.
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      Bullhorn

      No answers on this topic

      Return on Investment

      Deputy

      • Hundreds of man-hours saved monthly that previously was spent on recording hours work.
      • Holiday management is very clear and support fair treatment of staff.
      • The 100% accuracy of timesheets is amazing. Once approved thousands of timesheets just land in our payroll system thanks to the export/import functions.
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      Bullhorn

      No answers on this topic

      Screenshots

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