Deputy vs. syncHR

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Deputy
Score 8.6 out of 10
Small Businesses (1-50 employees)
Deputy is a web-based workforce manager solution. Deputy is designed to help users simplify their scheduling, timesheets, tasking, employee communication and administrative tasks. It includes various apps and one click payroll integration that aim to make workforce management easier. The Deputy platform enables users to schedule in line with demand, prepare accurate payroll, and communicate more clearly. Deputy streamlines employee admin, so teams can focus on what…
$2.50
per user
syncHR
Score 6.0 out of 10
Mid-Size Companies (51-1,000 employees)
SyncHR headquartered in Oakland, California offers their eponymous platform for HR management, benefits and payroll.N/A
Pricing
DeputysyncHR
Editions & Modules
Scheduling Only
$2.50
per user
Scheduling, Time and Attendance
$4.50
per user
Enterprise
Custom pricing for enterprise clients
per user
syncHR v5.9
Varies
Per User per Month
Offerings
Pricing Offerings
DeputysyncHR
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalRequired
Additional DetailsSyncHR charges a one-time implementation fee plus a PEPM fee. All charges are based on employer size and complexity.
More Pricing Information
Features
DeputysyncHR
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
Deputy
-
Ratings
syncHR
9.4
1 Ratings
17% above category average
Employee demographic data00 Ratings9.01 Ratings
Employment history00 Ratings10.01 Ratings
Job profiles and administration00 Ratings9.01 Ratings
Workflow for transfers, promotions, pay raises, etc.00 Ratings10.01 Ratings
Organizational charting00 Ratings10.01 Ratings
Organization and location management00 Ratings10.01 Ratings
Compliance data (COBRA, OSHA, etc.)00 Ratings8.01 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Deputy
-
Ratings
syncHR
9.4
1 Ratings
15% above category average
Pay calculation00 Ratings10.01 Ratings
Benefit plan administration00 Ratings9.01 Ratings
Direct deposit files00 Ratings10.01 Ratings
Salary revision and increment management00 Ratings10.01 Ratings
Reimbursement management00 Ratings8.01 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
Deputy
-
Ratings
syncHR
9.0
1 Ratings
10% above category average
Approval workflow00 Ratings9.01 Ratings
Balance details00 Ratings9.01 Ratings
Annual carry-forward and encashment00 Ratings9.01 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
Deputy
-
Ratings
syncHR
9.2
1 Ratings
12% above category average
View and generate pay and benefit information00 Ratings10.01 Ratings
Update personal information00 Ratings10.01 Ratings
View company policy documentation00 Ratings9.01 Ratings
Employee recognition00 Ratings8.01 Ratings
View job history00 Ratings9.01 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
Deputy
-
Ratings
syncHR
10.0
1 Ratings
24% above category average
Tracking of all physical assets00 Ratings10.01 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
Deputy
-
Ratings
syncHR
10.0
1 Ratings
27% above category average
Report builder00 Ratings10.01 Ratings
Pre-built reports00 Ratings10.01 Ratings
Ability to combine HR data with external data00 Ratings10.01 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
Deputy
-
Ratings
syncHR
10.0
1 Ratings
23% above category average
New hire portal00 Ratings10.01 Ratings
Manager tracking tools00 Ratings10.01 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
Deputy
-
Ratings
syncHR
9.0
1 Ratings
9% above category average
Corporate goal setting00 Ratings9.01 Ratings
Individual goal setting00 Ratings9.01 Ratings
Line-of sight-visibility00 Ratings9.01 Ratings
Performance tracking00 Ratings9.01 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
Deputy
-
Ratings
syncHR
8.4
1 Ratings
5% above category average
Performance plans00 Ratings9.01 Ratings
Performance improvement plans00 Ratings9.01 Ratings
Review status tracking00 Ratings8.01 Ratings
Review reminders00 Ratings8.01 Ratings
Multiple review frequency00 Ratings8.01 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Deputy
-
Ratings
syncHR
8.9
1 Ratings
14% above category average
Job Requisition Management00 Ratings9.01 Ratings
Company Website Posting00 Ratings9.01 Ratings
Publish to Social Media00 Ratings9.01 Ratings
Job Search Site Posting00 Ratings9.01 Ratings
Duplicate Candidate Prevention00 Ratings8.01 Ratings
Applicant Tracking00 Ratings9.01 Ratings
Notifications and Alerts00 Ratings9.01 Ratings
Best Alternatives
DeputysyncHR
Small Businesses
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Score 8.6 out of 10
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Score 9.0 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.4 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.4 out of 10
Enterprises
Calabrio Teleopti WFM
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Score 8.3 out of 10
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Score 7.7 out of 10
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User Ratings
DeputysyncHR
Likelihood to Recommend
8.7
(409 ratings)
9.0
(1 ratings)
Likelihood to Renew
8.9
(46 ratings)
-
(0 ratings)
Usability
8.6
(405 ratings)
10.0
(1 ratings)
Availability
9.5
(5 ratings)
-
(0 ratings)
Performance
9.2
(5 ratings)
-
(0 ratings)
Support Rating
8.4
(30 ratings)
9.0
(1 ratings)
In-Person Training
10.0
(1 ratings)
-
(0 ratings)
Online Training
10.0
(2 ratings)
10.0
(1 ratings)
Implementation Rating
8.5
(399 ratings)
9.0
(1 ratings)
Configurability
7.8
(6 ratings)
-
(0 ratings)
Ease of integration
6.6
(3 ratings)
-
(0 ratings)
Product Scalability
9.3
(5 ratings)
-
(0 ratings)
Vendor post-sale
9.0
(5 ratings)
-
(0 ratings)
Vendor pre-sale
8.8
(5 ratings)
-
(0 ratings)
User Testimonials
DeputysyncHR
Likelihood to Recommend
Deputy
[My own feeling on the subject is] that large teams will probably enjoy the features much more than a smaller team. [In my opinion] I would not have signed up with Deputy had it not been for the integration with my payroll provider. [From my point of view] the cost is not worth it for a small team. [I've found] it has a lot of features geared towards big teams and those are not things you can "opt-out" of from a cost/tier standpoint [as far as I'm concerned].
Read full review
SyncHR
syncHR is designed for mid to large size companies, typically 200-2000 employees. Any organization that has a strong reporting need and/or a complicated payroll process could benefit from the unique features built into the platform
Read full review
Pros
Deputy
  • Employee Scheduling - So straightforward and easy to use! Love the copy & past feature!
  • Timekeeping - the App & Kiosk are perfect for employees to clock in and out in a matter of seconds
  • Company Communication - the Newsfeed feature makes it easy to keep everyone up to date on company announcements
  • Task Management - simple to use task lists help keep my team organized
Read full review
SyncHR
  • Automated retroactive change processing and mid-period rate changes – completely automated with no manual intervention needed - If you ever need to give someone a merit increase and make it retroactive or if an employee is entitled to enroll in health benefits on their first day employment but has 30 days to enroll, syncHR will automatically handles these retro changes.
  • A single application designed from the ground up that gives equal weight to HR, payroll, and benefit functions - syncHR is designed as a true unified solution with no back-end mainframes or separate front-ends vs backends. Everything is processed real-time in the cloud which has eliminated all discrepancies.
  • Customer Service - syncHR provides a designated account manager as your single point of contact. Since the The StaffWell Group is a 24/7 business, I needed a company that was available when I needed them. syncHR delivered with 24/7 emergency support.
  • Event-driven employee self service - Other systems we have used rely on employees to make the correct choices as to what is required when completing an employee initiated transaction. With syncHR, the system always directs the employee to the next step reducing both errors and calls to our support staff. I believe this is also the reason why we had a 40% increase in the adoption of ESS.
  • Dynamic Security & Workflows - syncHR has no static pages which allows security and workflows to be updated automatically whenever a change is made. This has virtually eliminated the time and effort required from HR to manually update workflows to the correct personnel.
Read full review
Cons
Deputy
  • Integration with various point of sale systems to pull sales data vs. scheduled and/or worked hours.
  • Ability to "re-invite, " change a password or fix an employee-level account if they didn't set things up correctly.
  • An easier way of loading all holidays or facility closure dates for the year. e.g. Google reminds you, Are you open for Thanksgiving this year?
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SyncHR
  • Learning Management System- syncHR currently does not offer an LMS system. They only track and report training dates, licenses and certifications.
  • Although syncHR is a global solution it is somewhat limited to tracking employee headcount, HR documents, paperless on boarding and benefit information. There is no international payroll option like the one they provide for domestic employees. Although the system can handle multiple languages and currencies, I would like to see a global payroll option.
  • Succession Planning - syncHR provides little functionality for succession planning. The system can track budgets vs actuals, goals and ratings but does not offer a true succession planning module
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Likelihood to Renew
Deputy
The basic functionality and overall efficiency it provides is enough to renew. I still would like to see improvements in reporting and leave management, but overall it is absolutely worth it to have the program. I especially like having remote access and supervisors scheduling and approving time sheets of employees
Read full review
SyncHR
No answers on this topic
Usability
Deputy
Deputy is user-friendly and easy to understand for users with basic to moderate computer knowledge. The Employee is simple and easy for employees to understand. Employees get push notifications when shifts are scheduled and can clock in and out easily directly from the phone or kiosk, or using the website. The only challenge we’ve had is the ability for management to assign leave to employees who have not yet requested time off.
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SyncHR
Overall the system is very easy to navigate but more importantly my employees find it so easy to use. The percentage of employees who now use ESS went up by 40%
Read full review
Reliability and Availability
Deputy
We have never had a problem with deputy being unavailable
Read full review
SyncHR
No answers on this topic
Performance
Deputy
Everything is quick and easy
Read full review
SyncHR
No answers on this topic
Support Rating
Deputy
Every time I have contacted support they have answered my question within the hour and solved every problem we have had. They follow up to make sure we are satisfied with our results which has been great when we are busy and get distracted
Read full review
SyncHR
Whenever we need support our designated account manager is there to provide answers for us. If she doesn't have or know the answer, additional support is provided via a service matter expert in that field. Support hours are 24/7
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In-Person Training
Deputy
It was super easy and quick
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SyncHR
No answers on this topic
Online Training
Deputy
Did a great job of getting us up to speed with their online documentation.
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SyncHR
Training was very well done and thorough
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Implementation Rating
Deputy
It took me a bit to get all my staff input from our previous scheduling software. However, once all the information was there, everything went smoothly and we were able to start implementing Deputy right away. It did not take long to train my staff and have them comfortable with using the system.
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SyncHR
During the first few weeks of implementation it is important to have all key members participate in meetings. Finance, HR, Payroll and Benefits should be involved from the early stages to ensure that the solution is designed to meet your specific requirements. Since syncHR personalizes their solution for each company a few wrong steps early on regarding the design we wanted caused us to spend extra time later. The more info you provide syncHR upfront the better they can take all of your rules and needs into account from day one. In our case, finance did not get involved right away and therefore some of the items that we needed for our GL needed to be re-done. SyncHR was very accommodating though as they spent extra time with us to update some of the allocations so that finance got what they needed
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Alternatives Considered
Deputy
For years we used TimeTrax systems but they were hard to use and required manual downloads of punches, networked setups, and we needed separate setups for each location. When evaluating cloud-based solutions we first tried TSheets, but the higher cost and lack of features made us choose Deputy. Our main complaint about the actual TSheets system was the IPads did not store punches when it first launched so if you lost internet it couldn't store the punches. When we were evaluating the system they were building a police station next door that resulted in intermittent internet outages and the kiosk app basically became a brick until the internet came back on.
Read full review
SyncHR
As I mentioned I have used UltiPro, ADP, Ceridian as well as several others and none of them seem to offer half of the functionality and service that syncHR provides. Although we had some problems from time to time, I hold companies in high regard by how they resolve these problems. It's a comfort knowing that my HCM provider truly cares about me and my business so if for no other reason than this, I feel syncHR is far and away the best system I have used. The system works as advertised which is all I could ask for
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Scalability
Deputy
We have gone from using deputy simply to schedule a couple of members of staff on coffee shop shifts, to also scheduling staff in the retail unit part of our business, to now also scheduling team days and having remote working staff start on schedule shifts to track their working hours.
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SyncHR
No answers on this topic
Return on Investment
Deputy
  • Hundreds of man-hours saved monthly that previously was spent on recording hours work.
  • Holiday management is very clear and support fair treatment of staff.
  • The 100% accuracy of timesheets is amazing. Once approved thousands of timesheets just land in our payroll system thanks to the export/import functions.
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SyncHR
  • Due to complexity of our payroll, it would typically take us almost 3 full days to verify hours and perform retro changes before actually running payroll. With so many retroactive changes and manual calculations it was a time consuming and error prone process. With syncHR, the accuracy of payroll has increased tremendously and the amount of time we now spend preparing to process payroll decreased to less than 4 hours per week. All approved time seamlessly moves from the T&A module into payroll and all retro transactions are automatically processed.
  • When I initially selected syncHR I was a little hesitant because I never heard of them before and was concerned about their viability as a company and customer service. Several years later I'm happy to say that syncHR has provided better support than any of the better know competitors ever did.
  • Although no system is ever perfect, overall syncHR has exceeded most of my expectations. The sales and implementation process was wonderful, the salesperson was responsive and did not oversell what the system could do.
  • Training & Implementation - syncHR spent a considerable amount of time learning my business rules in order to build the system to meet my requirements. Training was provided on all aspects of the system until my team felt comfortable enough to handle things on their own. I never felt as though we had a set number of hours of training or that our questions, no matter how redundant or simple were a bother to them.
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ScreenShots

Deputy Screenshots

Screenshot of Manage your business from your pocket.  See who is currently on the clock and who is late.Screenshot of What if someone doesn't show up for a shift? Find a replacement from your phone in seconds!Screenshot of Enterprise level experience in an elegantly designed iPad app.

syncHR Screenshots

Screenshot of Org ChartScreenshot of ESS PortalScreenshot of Ad-Hoc Report WriterScreenshot of Time & Attendance