DERDACK Enterprise Alert vs. ManageEngine AlarmsOne

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
DERDACK Enterprise Alert
Score 10.0 out of 10
Enterprise companies (1,001+ employees)
German company Derdack offers Enterprise Alert, an IT alert management software solution, alerting operations teams working in IT, transportations, facilities, and other areas.N/A
ManageEngine AlarmsOne
Score 8.0 out of 10
N/A
ManageEngine, a division of Zoho Corporation, offers AlarmsOne, an IT alert management software.N/A
Pricing
DERDACK Enterprise AlertManageEngine AlarmsOne
Editions & Modules
No answers on this topic
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Offerings
Pricing Offerings
DERDACK Enterprise AlertManageEngine AlarmsOne
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
DERDACK Enterprise AlertManageEngine AlarmsOne
Top Pros

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Best Alternatives
DERDACK Enterprise AlertManageEngine AlarmsOne
Small Businesses

No answers on this topic

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Medium-sized Companies
Freshservice
Freshservice
Score 8.7 out of 10
Freshservice
Freshservice
Score 8.7 out of 10
Enterprises
Freshservice
Freshservice
Score 8.7 out of 10
Freshservice
Freshservice
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DERDACK Enterprise AlertManageEngine AlarmsOne
Likelihood to Recommend
10.0
(3 ratings)
8.0
(1 ratings)
Usability
10.0
(1 ratings)
-
(0 ratings)
Support Rating
10.0
(3 ratings)
-
(0 ratings)
User Testimonials
DERDACK Enterprise AlertManageEngine AlarmsOne
Likelihood to Recommend
Derdack
DERDACK Enterprise Alert is extremely well suited, when different teams (subject matter experts) are involved in the technical support process. Quick and easy responses (acknowledgements, exection of scripts/tasks/processes, etc.) are key. Also, DERDACK Enterprise Alert is on one hand easy to deploy, but API offers a variety of customized integrations.
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ManageEngine, A Div of Zoho Corporation Pvt Ltd
By default some small scale NOC tool might not have all the altering features but with ManageEngine AlarmsOne we have achieved this condition
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Pros
Derdack
  • Self Managed On-Call scheduling for teams.
  • Ability to back track an alert and review the stages of escalation.
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ManageEngine, A Div of Zoho Corporation Pvt Ltd
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Cons
Derdack
  • More integrations with other ITSM vendors
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ManageEngine, A Div of Zoho Corporation Pvt Ltd
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Usability
Derdack
Very intuitive use, almost no training necessary.
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ManageEngine, A Div of Zoho Corporation Pvt Ltd
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Support Rating
Derdack
The best experience.
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ManageEngine, A Div of Zoho Corporation Pvt Ltd
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Alternatives Considered
Derdack
Cost of ownership was more than double in more than five years.
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ManageEngine, A Div of Zoho Corporation Pvt Ltd
Ecosystem of ManageEngine which makes the tool choose in top of the list
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Return on Investment
Derdack
  • It supports us not to incur penalties of missed SLAs - clients and internal
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ManageEngine, A Div of Zoho Corporation Pvt Ltd
No answers on this topic
ScreenShots

DERDACK Enterprise Alert Screenshots

Screenshot of Screenshot of Sample ArchitectureScreenshot of Admin ConsoleScreenshot of Mobile Incident Response and Resolution App