DeskRoll Remote Desktop vs. GoTo Resolve
DeskRoll Remote Desktop vs. GoTo Resolve
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
DeskRoll Remote Desktop | N/A | DeskRoll was built to be easy to use by end-users and IT teams alike. It's browser-based, so users being helped do not need to install any applications on their local device; DeskRoll Remote Desktop Sharing requires only a small app on the remote (controlling) computer. DeskRoll guides users through setup and connection processes for 3 basic scenarios: providing remote assistance to a customer, configuring unattended remote access to a remote computer, or configuring unattended remote… | $8.25 per user/per month | |
GoTo Resolve | N/A | GoTo Resolve is an all-in-one IT management and support software built for today's small-to-medium-sized businesses. It helps IT professionals streamline their help desk by bringing together the tools they need to engage, identify problems, and fix issues faster—all in one place. It combines remote monitoring and management capabilities with remote access and support, conversational ticketing, and zero trust architecture into a single consolidated platform. It is presented by the vendor as… | $0 for 3 agents and unlimited endpoints |
DeskRoll Remote Desktop | GoTo Resolve | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules |
|
| ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | $3.25 per seat/per month | No setup fee | ||||||||||||||
Additional Details | With each license a user can configure unlimited remote computers to access from any location. Also, users can make unlimited parallel remote connections - each will open in a new browser tab. Users can pause and resume remote sessions. | Prices are listed per month and billed annually. Month to month contracts are also available MDM is available as a standalone or as an add-on. Additional endpoints and agents and save up to 20% | ||||||||||||||
More Pricing Information |
DeskRoll Remote Desktop | GoTo Resolve | |
---|---|---|
Top Pros | No answers on this topic | |
Top Cons |
| No answers on this topic |
DeskRoll Remote Desktop | GoTo Resolve | |||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Remote Administration |
| |||||||||||||||||||||
Management Tasks |
| |||||||||||||||||||||
Remote Access |
|
DeskRoll Remote Desktop | GoTo Resolve | |
---|---|---|
Small Businesses | Getscreen.me Score 9.8 out of 10 | NinjaOne Score 9.2 out of 10 |
Medium-sized Companies | mRemoteNG Score 9.7 out of 10 | NinjaOne Score 9.2 out of 10 |
Enterprises | Remote Desktop Services Score 9.0 out of 10 | No answers on this topic |
All Alternatives | View all alternatives | View all alternatives |
DeskRoll Remote Desktop | GoTo Resolve | |
---|---|---|
Likelihood to Recommend | 7.0 (2 ratings) | 8.7 (94 ratings) |
Likelihood to Renew | - (0 ratings) | 8.7 (15 ratings) |
Usability | - (0 ratings) | 9.2 (75 ratings) |
Availability | - (0 ratings) | 8.9 (2 ratings) |
Performance | - (0 ratings) | 9.0 (1 ratings) |
Support Rating | - (0 ratings) | 8.3 (6 ratings) |
Implementation Rating | - (0 ratings) | 9.1 (4 ratings) |
DeskRoll Remote Desktop | GoTo Resolve | |
---|---|---|
Likelihood to Recommend | Tomsk Inc. | GoTo (formerly LogMeIn) |
Pros | Tomsk Inc. | GoTo (formerly LogMeIn) |
Cons | Tomsk Inc. | GoTo (formerly LogMeIn) |
Likelihood to Renew | Tomsk Inc. No answers on this topic | GoTo (formerly LogMeIn) |
Usability | Tomsk Inc. No answers on this topic | GoTo (formerly LogMeIn) |
Reliability and Availability | Tomsk Inc. No answers on this topic | GoTo (formerly LogMeIn) |
Performance | Tomsk Inc. No answers on this topic | GoTo (formerly LogMeIn) |
Support Rating | Tomsk Inc. No answers on this topic | GoTo (formerly LogMeIn) |
Implementation Rating | Tomsk Inc. No answers on this topic | GoTo (formerly LogMeIn) |
Alternatives Considered | Tomsk Inc. | GoTo (formerly LogMeIn) |
Return on Investment | Tomsk Inc. | GoTo (formerly LogMeIn) |
ScreenShots | DeskRoll Remote Desktop Screenshots | GoTo Resolve Screenshots |