DeskRoll Remote Desktop vs. N-able MSP Manager
DeskRoll Remote Desktop vs. N-able MSP Manager
Product | Rating | Most Used By | Product Summary | Starting Price |
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DeskRoll Remote Desktop | N/A | DeskRoll was built to be easy to use by end-users and IT teams alike. It's browser-based, so users being helped do not need to install any applications on their local device; DeskRoll Remote Desktop Sharing requires only a small app on the remote (controlling) computer. DeskRoll guides users through setup and connection processes for 3 basic scenarios: providing remote assistance to a customer, configuring unattended remote access to a remote computer, or configuring unattended remoteā¦ | $8.25 per user/per month | |
N-able MSP Manager | N/A | N-ableā¢ MSP Manager (formerly Solarwinds MSP Manager) is a cloud-based help desk and billing software for IT service providers, which includes a ticketing system, customer portal, technician mobile apps, billing tools, and reporting dashboards. MSP Manager offers a lightweight ticketing system with a quick entry feature that allows users to capture essential information such as customer name, service items, and issue details from any screen. Tickets can also beā¦ | N/A |
DeskRoll Remote Desktop | N-able MSP Manager | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | $3.25 per seat/per month | No setup fee | ||||||||||||||
Additional Details | With each license a user can configure unlimited remote computers to access from any location. Also, users can make unlimited parallel remote connections - each will open in a new browser tab. Users can pause and resume remote sessions. | ā | ||||||||||||||
More Pricing Information |
DeskRoll Remote Desktop | N-able MSP Manager | |
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Remote Administration |
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Incident and problem management |
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ITSM asset management |
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Change management |
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DeskRoll Remote Desktop | N-able MSP Manager | |
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Small Businesses | Getscreen.me ScoreĀ 9.8Ā outĀ ofĀ 10 | Agiloft Flexible Service Desk Suite ScoreĀ 9.0Ā outĀ ofĀ 10 |
Medium-sized Companies | mRemoteNG ScoreĀ 9.7Ā outĀ ofĀ 10 | Agiloft Flexible Service Desk Suite ScoreĀ 9.0Ā outĀ ofĀ 10 |
Enterprises | Remote Desktop Services ScoreĀ 9.0Ā outĀ ofĀ 10 | Ivanti Neurons for ITSM ScoreĀ 9.1Ā outĀ ofĀ 10 |
All Alternatives | View all alternatives | View all alternatives |
DeskRoll Remote Desktop | N-able MSP Manager | |
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Likelihood to Recommend | 7.0 (2 ratings) | 4.0 (4 ratings) |
Support Rating | - (0 ratings) | 3.9 (2 ratings) |
DeskRoll Remote Desktop | N-able MSP Manager | |
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Likelihood to Recommend | Tomsk Inc. | N-able |
Pros | Tomsk Inc. | N-able |
Cons | Tomsk Inc. | N-able |
Support Rating | Tomsk Inc. No answers on this topic | N-able |
Alternatives Considered | Tomsk Inc. | N-able |
Return on Investment | Tomsk Inc. | N-able |
ScreenShots | DeskRoll Remote Desktop Screenshots | N-able MSP Manager Screenshots |