DeskTime vs. Novatime (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
DeskTime
Score 5.9 out of 10
N/A
DeskTime is an automatic time tracking software that tracks and analyzes employee productivity, and is a project from DeskTime.com of the Draugiem Group of companies and tech startups in Latvia.
$7
per month per user
Novatime (discontinued)
Score 4.4 out of 10
N/A
From Ascentis, NOVAtime was a set of workforce management solutions providing timekeeping, payroll, leave management, and employee scheduling needs. Ascentis was acquired by UKG in March of 2022, and along with NOVAtime, will be discontinued.N/A
Pricing
DeskTimeNovatime (discontinued)
Editions & Modules
Pro
$7
per month per user
Premium
$10
per month per user
Enterprise
$20
per month per user
No answers on this topic
Offerings
Pricing Offerings
DeskTimeNovatime (discontinued)
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details1 month free for annual pricing.
More Pricing Information
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DeskTimeNovatime (discontinued)
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Score 9.5 out of 10
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User Ratings
DeskTimeNovatime (discontinued)
Likelihood to Recommend
9.5
(3 ratings)
5.3
(8 ratings)
Likelihood to Renew
-
(0 ratings)
2.0
(1 ratings)
Usability
-
(0 ratings)
7.0
(1 ratings)
Support Rating
-
(0 ratings)
8.3
(4 ratings)
User Testimonials
DeskTimeNovatime (discontinued)
Likelihood to Recommend
DeskTime
When we made the decision to go cloud based and send our employees home to work remotely we needed something that would help us and them manage their time and keep everyone on track. Desktime makes the team more aware of how they are spending their time both individually and as a team. It allows them to see and track what makes them most productive and what times of the day they are most engaged. Keeps projects on track.
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Discontinued Products
We continue to remain the only professional baseball team that utilizes NOVAtime for our scheduling of staff, mostly because it was designed to schedule hospital workers. The lag time when updating the ASM is extremely time consuming and the inability to work in multiple internet tabs or windows makes it that much more inefficient. I am sure it is a fantastic system for other organizations but it continues to be a challenge for us.
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Pros
DeskTime
  • Personal time management
  • Customer Service
  • Easy to use UI
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Discontinued Products
  • The report database is very extensive--there is a report for everything
  • Easy to use
  • Various ways for EEs and supervisors to access information
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Cons
DeskTime
  • App resources usage - it's lagging sometimes
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Discontinued Products
  • There does need to be more support and knowledge when it comes to alternate workweek schedule types (9/80, etc.), as there have been a few unique challenges with those.
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Likelihood to Renew
DeskTime
No answers on this topic
Discontinued Products
The overall satisfaction within the organization has been luke warm, at best. The software may be more conducive for a hospital but I believe there is a reason why we are the lone baseball team utilizing it.
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Usability
DeskTime
No answers on this topic
Discontinued Products
On the employee's side of things, Novatime is pretty intuitive and fairly easy to use. All they have to do is either press a button to punch in or punch out. If they are entering in their hours, all they have to do is type in the number of hours per day. On the manager's side of things, Novatime is also fairly easy to use. It highlights in red any missed punches and in green any OT that the employee has. There are links on the homepage of the manager's page that will lead them to a list of all their employees' missed punches for a pay period and they can fix them all before payroll is due. Novatime becomes a bit more complicated on the administrator's side. The issues I have run into with Novatime normally come after updates/upgrades to their system. They have been getting better, but the administrator's side is still a bit clunky and takes a while to find what you are looking for. It is not as intuitive as the other sides and takes a bit of computer knowledge to figure it out.
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Support Rating
DeskTime
No answers on this topic
Discontinued Products
The program itself can be customized in many different ways to meet the needs of the company/organization that it is working with. The charts/graphs on the new homepage are somewhat helpful and link to useful information. It has some really nice scheduling features that allow managers to see the difference between hours expected to work and actual hours worked as well as overtime, absences, and non-scheduled shifts. Processing payroll is quite simple. PTO request off is straightforward.
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Alternatives Considered
DeskTime
Desktime is the first time management software I have used.
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Discontinued Products
The product is easy to use, and everyone picks up on it quickly. It is less expensive, and has more to offer than any other product I’ve found.
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Return on Investment
DeskTime
  • Increased awareness of own time management
  • Better understanding of ticket time predictions vs reality
  • Easier observation of team's out of office status
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Discontinued Products
  • We have had a few scenarios where the PTO accrual dropped off and it did take 3 attempts of reaching out to customer service to get it sorted.
  • The customer service team has collaborated with me in creating new PTO categories to automate certain needs to save me some time.
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ScreenShots

DeskTime Screenshots

Screenshot of Screenshot of