Remote Desktop Manager vs. Microsoft Remote Desktop Connection Manager (RDCMan)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Remote Desktop Manager
Score 8.4 out of 10
Mid-Size Companies (51-1,000 employees)
Remote Desktop Manager (RDM) from Canadian software company Devolutions is a remote administration and credential management tool for securely centralizing multiple remote connections and sensitive data.
$299.99
per year
RDCMan
Score 7.9 out of 10
N/A
RDCMan, or Remote Desktop Connection Manager from Microsoft, creates a single location for IT administrators to organize, group and manage connections, allowing users to manage multiple desktops.
$199
Starting Price
Pricing
Remote Desktop ManagerMicrosoft Remote Desktop Connection Manager (RDCMan)
Editions & Modules
Single User
$299.99
per year
Enterprise
$9999.99
per year
Platinum
Contact Sales
Unlimited Users, Multiple Sites, Worldwide
1 User
$199.00
Starting Price
5 Users
$779.00
Starting Price
Offerings
Pricing Offerings
Remote Desktop ManagerRDCMan
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Remote Desktop ManagerMicrosoft Remote Desktop Connection Manager (RDCMan)
Considered Both Products
Remote Desktop Manager
Chose Remote Desktop Manager
RDCMan is the only other similar tool I've used (outside of Windows Remote Desktop Connection). Remote Desktop Manager is more stable, easy to use, and has many, many more features than RDCMan. RDSMan feels very outdated compared to Remote Desktop Manager, and I could never …
Chose Remote Desktop Manager
Being a mostly Microsoft shop, RDCMan is the standard method of connecting and managing Windows servers. It knows its job and does it well. It's rare that I experience problems with the app. Unfortunately, I can't say the same about Devolutions' product. Devolutions' Remote …
Chose Remote Desktop Manager
From a multi-user perspective, we felt Remote Desktop Manager outperformed mRemoteNG and RDCMan as both of those tools required we copy/share their datafiles to keep everyone up to date.
Chose Remote Desktop Manager
It offers the same features but in one package.
Chose Remote Desktop Manager
  1. The types of sessions. You are not limited to just RDP sessions, you can do SSH, Web Browser, iLO, or really any session you can imagine that you might use to connect to a remote service
  2. The extensions, add-ons, and features of RDM. You simply can do a lot more.
  3. Automation - …
RDCMan

No answer on this topic

Top Pros
Top Cons
Features
Remote Desktop ManagerMicrosoft Remote Desktop Connection Manager (RDCMan)
Remote Administration
Comparison of Remote Administration features of Product A and Product B
Remote Desktop Manager
8.1
44 Ratings
2% below category average
Microsoft Remote Desktop Connection Manager (RDCMan)
8.1
3 Ratings
2% below category average
Screen sharing7.823 Ratings6.72 Ratings
File transfer7.729 Ratings10.03 Ratings
Secure remote access with Smart Card authentication9.116 Ratings5.01 Ratings
Access to sleeping/powered-off computers8.75 Ratings7.01 Ratings
Over-the-Internet remote session8.438 Ratings10.03 Ratings
Initiate remote control from mobile8.022 Ratings10.02 Ratings
Remote management of servers & workstations8.142 Ratings10.03 Ratings
Remote Active Directory® management8.018 Ratings8.01 Ratings
Centralized management dashboard8.535 Ratings8.01 Ratings
Session record8.918 Ratings7.01 Ratings
Annotations9.125 Ratings8.01 Ratings
Monitoring and Alerts5.314 Ratings7.01 Ratings
Multi-platform remote control8.235 Ratings8.01 Ratings
Instant message00 Ratings9.01 Ratings
Best Alternatives
Remote Desktop ManagerMicrosoft Remote Desktop Connection Manager (RDCMan)
Small Businesses
Getscreen.me
Getscreen.me
Score 9.8 out of 10
Getscreen.me
Getscreen.me
Score 9.8 out of 10
Medium-sized Companies
mRemoteNG
mRemoteNG
Score 9.7 out of 10
mRemoteNG
mRemoteNG
Score 9.7 out of 10
Enterprises
Remote Desktop Services
Remote Desktop Services
Score 9.0 out of 10
Remote Desktop Services
Remote Desktop Services
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Remote Desktop ManagerMicrosoft Remote Desktop Connection Manager (RDCMan)
Likelihood to Recommend
8.2
(44 ratings)
10.0
(3 ratings)
Likelihood to Renew
9.1
(2 ratings)
-
(0 ratings)
Usability
8.2
(2 ratings)
-
(0 ratings)
Support Rating
9.0
(7 ratings)
8.3
(2 ratings)
Implementation Rating
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
Remote Desktop ManagerMicrosoft Remote Desktop Connection Manager (RDCMan)
Likelihood to Recommend
Devolutions
If you have lots of servers to manage, lots of credentials, different protocols, documents, other files, and need a single tool to manage it, this is the tool. Active Directory integrated, user and groups permissions, audit everything, keep data in encrypted files or in a database, customize everything, even the installer,
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Microsoft
The RDCMan software is highly effective at allowing me to organize and manage a large number of servers, and desktop computers. It’s quick and easy to use. It’s also highly reliable. In all the years that I have used it, I have never once experienced a crash or any other sort of error.
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Pros
Devolutions
  • Customer service delivery, whereby you can connect to clients to assist and resolve an incident.
  • Working from home logging onto office based machine.
  • It helps to attend to a problem more quickly, thereby saving the cost of relocation and commuting to distant places.
  • Speed and cost elements are critical here.
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Microsoft
  • Quick
  • Easy
  • Minimal work on user end
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Cons
Devolutions
  • I would like to see advanced auditing in the Devolution's drive data source like there are in some of the others. But that's just something I'd like to see, it doesn't hinder my using the app.
  • I would love to see even more addons available from even more software and service developers, but again the addon manager is great already so it's not a hindrance what so ever.
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Microsoft
  • When trying to connect to a server/machine, and it doesn't connect, there is a "Disconnected" message that is displayed in the thumbnail. There is no information beyond this that explains why the server/machine did/could not connect. It would be helpful to the IT Administrator to know this information, even if Microsoft Remote Desktop Connection Manager (RDCMan) kept a log somewhere where this information can be analyzed.
  • There doesn't seem to be an option for connecting to a server that is usually only able to be accessed from a jump server. This will not connect if the server is set up as a server/machine within RDCman. This would be a beneficial feature to have within RDCman. Maybe one of the missing options is to be able to set this in the prospects for the jump server (within the Microsoft Remote Desktop Connection Manager (RDCMan) window).
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Likelihood to Renew
Devolutions
I've been using RDM for about 10 years now. I started with the free version, which I used for a few years, and eventually switched to the Enterprise version. I can never go back now! I use this tool for everything and cannot see doing my job without it! Whenever we have someone new come in or bring in a vendor/contractor, they always ask me what RDP tool I'm using. Once I explain about it's features and all, they're usually instantly sold on it. :)
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Microsoft
No answers on this topic
Usability
Devolutions
I use this tool for almost everything in my day to day job. I launch the VMware VI Client from RDM. I launch vSphere Web Client Sessions from RDM. I RDP from RDM. Access Dell iDRAC and HP iLO via RDM, as well as Cisco UCS Manager and iKVM. I have saved SSH Sessions to my VMware hosts. I have URLs saved to get to things like IPAM, etc
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Microsoft
No answers on this topic
Support Rating
Devolutions
I've never had to use support as I've never had an issue. That said, you can open a support ticket right from the UI. The user forums are active, and there are thousands of threads covering many topics. Very easy to get support if needed. This is an easy ten.
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Microsoft
Plenty of information and support online, and with many things it's pretty straight forward for the average tech to navigate and work with. But with most things online you're not the only person that's had the issue before, and using a search engine you should be able to figure it out.
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Implementation Rating
Devolutions
The implementation was completely successful. We had no issues!
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Microsoft
No answers on this topic
Alternatives Considered
Devolutions
  1. The types of sessions. You are not limited to just RDP sessions, you can do SSH, Web Browser, iLO, or really any session you can imagine that you might use to connect to a remote service
  2. The extensions, add-ons, and features of RDM. You simply can do a lot more.
  3. Automation - There's additional things you can do that help automate your workday to make things easier
  4. The interface - It's easier to navigate and deal with multiple sessions at a time.
Read full review
Microsoft
RDCMan outshines TeamViewer in every possible way. It’s fast, more reliable, and easier to use. I have had frequent crashes and issues when using TeamViewer, while none with RDCMan. Screen responsiveness also seems much better with RDCMan versus TeamViewer. I would often experience lag issues when using TeamViewer.
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Return on Investment
Devolutions
  • A common place for storage for all users. Instead of employees using multiple different password management systems, they all use Remote Desktop Manager to store them now.
  • We don't have to buy licenses from multiple vendors when everyone uses Remote Desktop Manager.
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Microsoft
  • One positive impact it's had was that it has made it easier to manage servers since this could be done from a central location and through only one program. This, in effect, has helped to increase efficiency and save the time of those doing server management.
  • Another positive impact was that it is a product that could be deployed/installed by almost anyone, and one that fits reasonably quickly. It also doesn't use a whole lot of system resources when running, so this, in turn, helps the IT/Server Administrators still be efficient in the other work they have to do.
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ScreenShots

Remote Desktop Manager Screenshots

Screenshot of EntryScreenshot of Main ScreenScreenshot of Tree ViewScreenshot of Overview