What users are saying about
35 Ratings
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Score 8 out of 100
192 Ratings
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Score 8.2 out of 100

Feature Set Ratings

  • FreshBooks ranks higher in 4 feature sets: Security, Reporting & Analytics, General Ledger and Configurable Accounting, Customization

Security

4.3

Dext Prepare (with Receipt Bank)

43%
8.7

FreshBooks

87%
FreshBooks ranks higher in 2/2 features

Single sign-on capability

2.9
29%
2 Ratings
10.0
100%
1 Rating

Role-based user permissions

5.7
57%
4 Ratings
7.4
74%
37 Ratings

Reporting & Analytics

5.9

Dext Prepare (with Receipt Bank)

59%
6.6

FreshBooks

66%
FreshBooks ranks higher in 3/3 features

Dashboards

5.5
55%
5 Ratings
7.8
78%
50 Ratings

Standard reports

6.3
63%
4 Ratings
7.1
71%
48 Ratings

Custom reports

N/A
0 Ratings
4.8
48%
2 Ratings

General Ledger and Configurable Accounting

4.6

Dext Prepare (with Receipt Bank)

46%
7.2

FreshBooks

72%
FreshBooks ranks higher in 9/13 features

Accounts receivable

6.3
63%
4 Ratings
7.4
74%
49 Ratings

Bank reconciliation

4.8
48%
3 Ratings
7.0
70%
2 Ratings

Expense management

6.7
67%
5 Ratings
7.3
73%
45 Ratings

Multi-currency support

4.8
48%
3 Ratings
7.0
70%
1 Rating

Multi-division support

2.9
29%
2 Ratings
N/A
0 Ratings

Regulations compliance

5.1
51%
3 Ratings
6.0
60%
17 Ratings

Self-service portal

4.7
47%
3 Ratings
9.1
91%
3 Ratings

Global Financial Support

2.9
29%
2 Ratings
N/A
0 Ratings

Intercompany Accounting

5.1
51%
3 Ratings
N/A
0 Ratings

Localizations

2.9
29%
2 Ratings
N/A
0 Ratings

Accounts payable

N/A
0 Ratings
5.4
54%
35 Ratings

Cash management

N/A
0 Ratings
7.0
70%
3 Ratings

Time tracking

N/A
0 Ratings
8.9
89%
38 Ratings

Customization

4.0

Dext Prepare (with Receipt Bank)

40%
6.1

FreshBooks

61%
FreshBooks ranks higher in 2/2 features

Plug-ins

4.0
40%
3 Ratings
6.3
63%
22 Ratings

API for custom integration

N/A
0 Ratings
6.0
60%
26 Ratings

Order Management

Dext Prepare (with Receipt Bank)

Feature Set Not Supported
N/A
7.8

FreshBooks

78%
FreshBooks ranks higher in 4/4 features

Pricing

N/A
0 Ratings
7.1
71%
33 Ratings

Order entry

N/A
0 Ratings
8.0
80%
33 Ratings

Credit card processing

N/A
0 Ratings
6.0
60%
34 Ratings

Cost of goods sold

N/A
0 Ratings
10.0
100%
1 Rating

Attribute Ratings

  • Dext Prepare (with Receipt Bank) is rated higher in 2 areas: Likelihood to Recommend, Likelihood to Renew
  • FreshBooks is rated higher in 1 area: Support Rating
  • Dext Prepare (with Receipt Bank) and FreshBooks are tied in 1 area: Usability

Likelihood to Recommend

7.0

Dext Prepare (with Receipt Bank)

70%
10 Ratings
6.3

FreshBooks

63%
67 Ratings

Likelihood to Renew

8.2

Dext Prepare (with Receipt Bank)

82%
1 Rating
7.6

FreshBooks

76%
18 Ratings

Usability

6.5

Dext Prepare (with Receipt Bank)

65%
6 Ratings
6.5

FreshBooks

65%
13 Ratings

Availability

Dext Prepare (with Receipt Bank)

N/A
0 Ratings
10.0

FreshBooks

100%
4 Ratings

Performance

Dext Prepare (with Receipt Bank)

N/A
0 Ratings
8.0

FreshBooks

80%
2 Ratings

Support Rating

5.1

Dext Prepare (with Receipt Bank)

51%
8 Ratings
7.5

FreshBooks

75%
13 Ratings

Implementation Rating

Dext Prepare (with Receipt Bank)

N/A
0 Ratings
10.0

FreshBooks

100%
2 Ratings

Likelihood to Recommend

Receipt Bank

It is great for accounting firms. Easy to add and administer client accounts. Easy to integrate with QuickBooks Online. Easy for clients to capture and submit receipts on the go. It is hard to use for manual data entry, and if your clients frequently have very long receipts the Dext Mobile app does not work well as it compresses the image to the point where it is completely illegible. It does not seem to be designed for business owners to use directly rather than using it through their accounting firm.
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FreshBooks

FreshBooks is the perfect tool for businesses who have hundreds of clients and customers whom they invoice regularly. It removes the need to manually send invoices to clients and customers, by streamlining inputted information to create an automated invoicing system which keeps clients and customers up to date with their bills. It is also a great tool for managing expenses, especially for companies with different teams working on varying projects, ensuring these teams do not exceed the budget ceiling.
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Pros

Receipt Bank

  • Receipt Bank does a stellar job of extracting information from photos of receipts and bills. I'd say 95% of the time the information pulled is correct, so very rarely do I have to correct an amount or date.
  • One feature I really enjoy is not only the syncing with Quickbooks Online, but the fact that it also pushes the image to Quickbooks Online as an attachment! This means that for every expense/bill processed through Receipt Bank, an image of it is available inside of the transaction inside of Quickbooks Online. This makes researching a breeze.
  • Receipt Bank makes it very simple for users to add documents to the platform. Each company receives a dedicated Receipt Bank email address, which they can email to and upload documents, or users can use the phone apps (which are really easy to use), or they can upload documents from their computer. Training our clients to use it really can't be any easier!
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FreshBooks

  • FreshBooks is pretty intuitive to use. I did have some questions when I first started using the system, but it wasn't a long learning curve.
  • FreshBooks provides more capability than other billing applications such as PaySimple or BlinkSale. FreshBooks does provide an easy invoicing function. It's easy to create invoices that can be sent via email or snail mail to one or more individuals (for example, the decision-maker and the accounting dept). Clients can pay online or send a check and then I note that the payment has been received. If paid by credit card, the system automatically marks the invoice paid. Your business accounts such as bank accounts can be linked to FreshBooks. Then, the system can automatically draw in expenses and will create simple P&amp;L reports, overdue invoices, client history, etc. If you don't have inventory and complex payroll, etc. FreshBooks provides just the right level of capability to make financial tracking simple.
  • FreshBooks integrates with a number of credit card companies. I use Stripe, which has fees similar to Paypal, but much more reliable processing. I can accept all credit cards, including American Express, for a reasonable fee.
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Cons

Receipt Bank

  • Receipt Bank Practice Platform has many great features. As they develop the platform I would like to see a rigorous review of all features so as not to add too many and overwhelm my team.
  • Having the flexibility to pick and choose from a suite of features and implement the ones that best suit my practice. A tailor made Receipt Bank Practice Platform. this would allow my practice to grow into the features rather than be overwhelmed by too many.
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FreshBooks

  • I can brand invoices with my business logo, but I might like to change colours of the invoices themselves to match the rest of my business documents. That isn't a major point at all, but it's something that I'd like to see.
  • Freshbooks doesn't remember the categories that similar expenses were previously assigned to. It would be nice if Freshbooks would suggest a category for an already saved vendor, to ensure the consistency of expense reporting.
  • The home page of a Freshbooks account has a great graph display of expenses and income, but it only shows the last 6 months. This is still very useful, but I'd like to be able to see this kind of graph for different periods of time.
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Pricing Details

Dext Prepare (with Receipt Bank)

Starting Price

Editions & Modules

Dext Prepare (with Receipt Bank) editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    FreshBooks

    Starting Price

    $0

    Editions & Modules

    FreshBooks editions and modules pricing
    EditionModules
    Lite$4.501
    Plus$7.502
    Premium$153
    SelectCustom Pricing4

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    Receipt Bank

    Dext is the best way for us to manage our business expenses. Physical and PDF receipts/invoices will be around for a while, but the move to eInvoicing is very good and we look forward to Dext adding this feature
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    FreshBooks

    At the current needs of our business, FreshBooks suits us perfectly - it allows online access by our accountant to the system for GST purposes, easy input of expenses and tracking of Profit and Loss statements. FreshBooks customer service is great as well - very understanding and accommodating.
    Read full review

    Usability

    Receipt Bank

    Dext Prepare's usability is great, it has lots of functions and you can scan any type of document, including hard copy handwritten documents. It is not very accurate but it is handwritten!! Apart from it, you can use multiple functions like one page at a time, multiple, in bulk. You can send emails with multiple attachments and one of the greatest function is the mobile application capabilities.
    Read full review

    FreshBooks

    FreshBooks is very easy to use even for novices. If you're looking for an online accounting software that is full of features, has great aesthetics and is user-friendly, then this is definitely the software for you. I've been using it for several years now and despite being tempted to switch by other vendors, I like the feel of FreshBooks and it's mobile features.
    Read full review

    Reliability and Availability

    Receipt Bank

    No answers on this topic

    FreshBooks

    FreshBooks is easy to use and always works!
    Read full review

    Support Rating

    Receipt Bank

    Never used the support function. I guess that means it’s easy to use and works well because I never had an issue in 3 years. Not sure if the support team is helpful.
    Read full review

    FreshBooks

    I think the support level for FreshBooks is on par with a 6 because the folks behind this application do a fairly good job at providing support for their customer base. I still don't think they are at an elite level when it comes to supporting but are getting there although too slow in my opinion.
    Read full review

    Implementation Rating

    Receipt Bank

    No answers on this topic

    FreshBooks

    I haven't changed my mind since my first evaluation. Freshbooks is still meeting my needs, easy to use, etc.
    Read full review

    Alternatives Considered

    Receipt Bank

    Receipt Bank is superior to Wave in terms of its accuracy of reporting and allocating expenses. Even though there is a fee for Receipt Bank and Wave is free, the monthly fee for Receipt Bank is well worth the money, given the benefits
    Read full review

    FreshBooks

    We do not consider other options since our client wants the implementation of this platform in order to use it in the two countries where it has operations.

    At the moment, full integration was not possible and we still share the information with a Mexican system to complete everything necessary.
    Read full review

    Return on Investment

    Receipt Bank

    • Helps to keep data consistent and accurate
    • Saves time in processing invoices and receipts
    • Saves time in reconciliation in our accounting package
    Read full review

    FreshBooks

    • Freshbooks saves me time compared to when I managed to invoice without an app.
    • Freshbooks make keeping my invoices organized which saves me time.
    • Freshbooks helps me to know who is late on payments. When I was doing this by hand, some invoices would get lost in the clutter and I would not find out I haven't been paid until much later.
    Read full review

    Screenshots

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