Freshchat vs. Google Cloud Dialogflow
Freshchat vs. Google Cloud Dialogflow
Product | Rating | Most Used By | Product Summary | Starting Price |
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Freshchat | N/A | A solution to engage customers with smarter conversations on any channel, designed so support, marketing, sales, and even bots to have conversations at scale with customers. | $23 per month per user | |
Google Cloud Dialogflow | N/A | Dialogflow (formerly Api.ai) is a chatbot building tool, designed to give users new ways to interact with digital products by building engaging voice and text-based conversational interfaces powered by AI. Dialogflow was acquired by Google in 2019. | N/A |
Freshchat | Google Cloud Dialogflow | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Freshchat | Google Cloud Dialogflow | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Freshchat | Google Cloud Dialogflow | |
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Small Businesses | Gist Score 9.6 out of 10 | IBM watsonx Assistant Score 9.0 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Zoom Contact Center Score 9.2 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Conversica Score 9.5 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Freshchat | Google Cloud Dialogflow | |
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Likelihood to Recommend | 9.0 (24 ratings) | 8.7 (5 ratings) |
Likelihood to Renew | 9.5 (2 ratings) | - (0 ratings) |
Usability | 9.0 (1 ratings) | 8.9 (5 ratings) |
Support Rating | 9.0 (1 ratings) | 8.3 (5 ratings) |
Implementation Rating | 9.0 (1 ratings) | - (0 ratings) |
Freshchat | Google Cloud Dialogflow | |
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Likelihood to Recommend | Freshworks Inc | Google |
Pros | Freshworks Inc | Google |
Cons | Freshworks Inc | Google |
Likelihood to Renew | Freshworks Inc | Google No answers on this topic |
Usability | Freshworks Inc | Google |
Support Rating | Freshworks Inc | Google |
Implementation Rating | Freshworks Inc | Google No answers on this topic |
Alternatives Considered | Freshworks Inc | Google No answers on this topic |
Return on Investment | Freshworks Inc | Google |
ScreenShots |