Google Cloud Dialogflow vs. Kore.ai
Google Cloud Dialogflow vs. Kore.ai
Product | Rating | Most Used By | Product Summary | Starting Price |
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Google Cloud Dialogflow | N/A | Dialogflow (formerly Api.ai) is a chatbot building tool, designed to give users new ways to interact with digital products by building engaging voice and text-based conversational interfaces powered by AI. Dialogflow was acquired by Google in 2019. | N/A | |
Kore.ai | N/A | Kore.ai Experience Optimization (XO) Platform is a conversational AI platform for enterprises that automates and optimizes CX and EX. The platform includes tools to design, test, train, deploy, analyze, and manage Intelligent Virtual Assistants. The Multi-engine NLP technique and intelligence capabilities of the platform are designed to understand the user's intent and give rapid resolution. Using the no-code capabilities, users can create conversational experiences without writing code;… | N/A |
Google Cloud Dialogflow | Kore.ai | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Google Cloud Dialogflow | Kore.ai | |
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Top Pros | ||
Top Cons |
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Google Cloud Dialogflow | Kore.ai | |
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Small Businesses | IBM watsonx Assistant Score 9.0 out of 10 | ZoomInfo Chat Score 9.0 out of 10 |
Medium-sized Companies | Zoom Contact Center Score 9.2 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Conversica Score 9.5 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Google Cloud Dialogflow | Kore.ai | |
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Likelihood to Recommend | 8.7 (5 ratings) | 8.5 (2 ratings) |
Usability | 8.9 (5 ratings) | 9.0 (2 ratings) |
Support Rating | 8.3 (5 ratings) | 9.0 (2 ratings) |
Google Cloud Dialogflow | Kore.ai | |
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Likelihood to Recommend | Google | Kore.ai |
Pros | Google | Kore.ai |
Cons | Google | Kore.ai No answers on this topic |
Usability | Google | Kore.ai |
Support Rating | Google | Kore.ai |
Return on Investment | Google | Kore.ai |
ScreenShots | Kore.ai Screenshots |