Google Cloud Dialogflow vs. Smith.ai Live Website Chat
Google Cloud Dialogflow vs. Smith.ai Live Website Chat
Product | Rating | Most Used By | Product Summary | Starting Price |
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Google Cloud Dialogflow | N/A | Dialogflow (formerly Api.ai) is a chatbot building tool, designed to give users new ways to interact with digital products by building engaging voice and text-based conversational interfaces powered by AI. Dialogflow was acquired by Google in 2019. | N/A | |
Smith.ai Live Website Chat | N/A | Smith.ai Live Website Chat is presented by the vendor as a fast & friendly way to capture, screen & convert website leads. The Smith.ai live chat agents answer questions, screen leads & schedule appointments 24/7. Custom AI chatbots can assist with screening basic questions to maximize meaningful interactions. Users pay for relevant chats only, and the vendor promises easy setup on all website platforms. Instant chat transcripts are available sent to an email, and CRM. | $1,407 per chat after 20 |
Google Cloud Dialogflow | Smith.ai Live Website Chat | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | All Live Chat packages include: - Emailed chat transcripts - Custom branding - Mobile-optimized chat widget - Unlimited Smart Q&A - Unlimited Playbook: Program questions determined by previous answers to improve lead intake - Real-time Spanish-to-English translation - SMS/Text Answering - One-time chat custom programming (hours vary by package) - Web installation and set-up - Phone and e-mail support Additional features available: - Integration with CRM software (including Salesforce and Clio), Zapier, Slack and others - Appointment booking - Additional custom programming support | ||||||||||||||
More Pricing Information |
Google Cloud Dialogflow | Smith.ai Live Website Chat | |
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Top Pros |
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Top Cons |
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Google Cloud Dialogflow | Smith.ai Live Website Chat | |
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Small Businesses | IBM watsonx Assistant Score 9.0 out of 10 | Gist Score 9.6 out of 10 |
Medium-sized Companies | Zoom Contact Center Score 9.2 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Conversica Score 9.5 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Google Cloud Dialogflow | Smith.ai Live Website Chat | |
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Likelihood to Recommend | 8.7 (5 ratings) | 9.1 (15 ratings) |
Usability | 8.9 (5 ratings) | 8.6 (9 ratings) |
Support Rating | 8.3 (5 ratings) | 9.0 (14 ratings) |
Google Cloud Dialogflow | Smith.ai Live Website Chat | |
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Likelihood to Recommend | Google | Smith.ai |
Pros | Google | Smith.ai |
Cons | Google | Smith.ai |
Usability | Google | Smith.ai |
Support Rating | Google | Smith.ai |
Alternatives Considered | Google No answers on this topic | Smith.ai |
Return on Investment | Google | Smith.ai |
ScreenShots | Smith.ai Live Website Chat Screenshots |