Dialpad Ai Contact Center vs. TELUSCloud Contact Center
Dialpad Ai Contact Center vs. TELUSCloud Contact Center
Product | Rating | Most Used By | Product Summary | Starting Price |
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Dialpad Ai Contact Center | N/A | Dialpad Ai Contact Center is an inbound or outbound call center platform and solution, that helps companies connect with customers across all channels and skip the repetitive questions, retaining reviewable conversations and context history. | N/A | |
TELUS Cloud Contact Center (TC3) | N/A | TELUS Cloud Contact Center (TC3) is a hosted, on-demand, multi-tenant omnichannel contact center solution based on Cisco’s Hosted Collaboration platform - an end-to-end, fully managed, enterprise grade solution that allows entities to focus on their core business while leveraging TELUS International's CX expertise. TELUS International is the company formed from Xavient Digital, after that company's acquisition by TELUS in 2018. | N/A |
Dialpad Ai Contact Center | TELUSCloud Contact Center | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Dialpad Ai Contact Center | TELUSCloud Contact Center | |
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Top Cons |
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Dialpad Ai Contact Center | TELUSCloud Contact Center | ||||||||||||||||||||||||||||||||||||||||||
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Contact Center Software |
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Workforce Optimization (WFO) |
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Dialpad Ai Contact Center | TELUSCloud Contact Center | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Dialpad Ai Contact Center | TELUSCloud Contact Center | |
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Likelihood to Recommend | 8.3 (21 ratings) | 8.0 (1 ratings) |
Likelihood to Renew | 9.2 (2 ratings) | - (0 ratings) |
Dialpad Ai Contact Center | TELUSCloud Contact Center | |
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Likelihood to Recommend | Dialpad | TELUS International |
Pros | Dialpad | TELUS International |
Cons | Dialpad | TELUS International |
Likelihood to Renew | Dialpad | TELUS International No answers on this topic |
Alternatives Considered | Dialpad | TELUS International |
Return on Investment | Dialpad | TELUS International |
ScreenShots |