Dialpad Ai Contact Center vs. Five9
Dialpad Ai Contact Center vs. Five9
Product | Rating | Most Used By | Product Summary | Starting Price |
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Dialpad Ai Contact Center | N/A | Dialpad Ai Contact Center is an inbound or outbound call center platform and solution, that helps companies connect with customers across all channels and skip the repetitive questions, retaining reviewable conversations and context history. | N/A | |
Five9 | N/A | Five9 is cloud contact center software for inbound, outbound, blended, or multi-channel operations. This solution includes management capabilities such as campaign management, quality monitoring, real-time and historical reporting, and call recording. | N/A |
Dialpad Ai Contact Center | Five9 | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | Five9 offers pricing options to suit your business needs: Monthly On-Demand —Companies looking to quickly scale their operations with minimum costs Per-Minute Fees — Products such as voice message broadcasting or IVR with Speech recognition Annual Contracts — Reduced fee compared to monthly on-demand pricing | ||||||||||||||
More Pricing Information |
Dialpad Ai Contact Center | Five9 | |
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Top Pros | ||
Top Cons |
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Dialpad Ai Contact Center | Five9 | ||||||||||||||||||||||||||||||||||||||||||
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Contact Center Software |
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Workforce Optimization (WFO) |
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Dialpad Ai Contact Center | Five9 | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Dialpad Ai Contact Center | Five9 | |
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Likelihood to Recommend | 8.3 (21 ratings) | 8.3 (36 ratings) |
Likelihood to Renew | 9.2 (2 ratings) | - (0 ratings) |
Support Rating | - (0 ratings) | 8.0 (8 ratings) |
Dialpad Ai Contact Center | Five9 | |
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Likelihood to Recommend | Dialpad | Five9 |
Pros | Dialpad | Five9 |
Cons | Dialpad | Five9 |
Likelihood to Renew | Dialpad | Five9 No answers on this topic |
Support Rating | Dialpad No answers on this topic | Five9 |
Alternatives Considered | Dialpad | Five9 |
Return on Investment | Dialpad | Five9 |
ScreenShots | Five9 Screenshots |