Dialpad Ai Meetings vs. PanTerra Networks

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dialpad Ai Meetings
Score 7.8 out of 10
N/A
Dialpad Ai Meetings is a web conferencing platform with document management capability that integrates with third-party applications such as Google Drive, LinkedIn, Evernote, and Dropbox. It includes features such as screen sharing, call controls, call recording, and a mobile application.
$20
per month
PanTerra Networks
Score 8.7 out of 10
Mid-Size Companies (51-1,000 employees)
PanTerra is a provider of unified cloud-based services for communications, enterprise file sharing and mobility solutions for mid-market enterprises (MME), headquartered in Santa Clara. The Company's Streams service provides - Unified Communications and SmartBox - Communications-Enabled Content Management solutions which are delivered securely from the cloud through a browser-based client as well as mobile apps for smartphones and tablets, are designed to eliminate any on-premises deployed…
$12.95
per month per seat
Pricing
Dialpad Ai MeetingsPanTerra Networks
Editions & Modules
Free
$0
per month
Business
$20
per month
Business Basic
$17.95
per month per seat
Business Plus
$24.95
per month per seat
Professional
$29.95
per month per seat
Call Center
$44.95
per month per seat
Offerings
Pricing Offerings
Dialpad Ai MeetingsPanTerra Networks
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional Details30% discount on pricing on all seat types.
More Pricing Information
Community Pulse
Dialpad Ai MeetingsPanTerra Networks
Top Pros
Top Cons
Features
Dialpad Ai MeetingsPanTerra Networks
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Dialpad Ai Meetings
8.9
48 Ratings
11% above category average
PanTerra Networks
9.1
1 Ratings
12% above category average
High quality audio8.148 Ratings9.11 Ratings
High quality video9.845 Ratings9.11 Ratings
Low bandwidth requirements8.943 Ratings00 Ratings
Mobile support9.040 Ratings00 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Dialpad Ai Meetings
8.9
47 Ratings
11% above category average
PanTerra Networks
7.7
2 Ratings
4% below category average
Desktop sharing9.847 Ratings7.72 Ratings
Whiteboards8.016 Ratings00 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Dialpad Ai Meetings
9.0
48 Ratings
9% above category average
PanTerra Networks
8.2
1 Ratings
3% above category average
Calendar integration9.839 Ratings8.21 Ratings
Meeting initiation9.846 Ratings8.21 Ratings
Integrates with social media6.515 Ratings00 Ratings
Record meetings / events9.028 Ratings8.21 Ratings
Slideshows9.924 Ratings00 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Dialpad Ai Meetings
9.2
30 Ratings
9% above category average
PanTerra Networks
-
Ratings
Live chat8.929 Ratings00 Ratings
Audience polling8.99 Ratings00 Ratings
Q&A9.917 Ratings00 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Dialpad Ai Meetings
9.1
35 Ratings
8% above category average
PanTerra Networks
9.1
1 Ratings
19% above category average
User authentication9.033 Ratings9.11 Ratings
Participant roles & permissions9.931 Ratings9.11 Ratings
Confidential attendee list8.319 Ratings00 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
Dialpad Ai Meetings
8.4
54 Ratings
0% below category average
PanTerra Networks
-
Ratings
Video conferencing8.033 Ratings00 Ratings
Audio conferencing8.154 Ratings00 Ratings
Video screen sharing8.825 Ratings00 Ratings
Instant messaging8.717 Ratings00 Ratings
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
Dialpad Ai Meetings
-
Ratings
PanTerra Networks
8.7
3 Ratings
7% above category average
Hosted PBX00 Ratings9.13 Ratings
Multi-level Interactive Voice Response (IVR)00 Ratings8.53 Ratings
Directory of employee names00 Ratings8.62 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
Dialpad Ai Meetings
-
Ratings
PanTerra Networks
8.0
3 Ratings
2% below category average
Answering rules00 Ratings8.23 Ratings
Call recording00 Ratings8.62 Ratings
Call park00 Ratings8.23 Ratings
Call screening00 Ratings7.93 Ratings
Message alerts00 Ratings8.62 Ratings
Business SMS/External Messaging00 Ratings4.12 Ratings
Online Fax00 Ratings9.13 Ratings
Voicemail Transcription00 Ratings9.11 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
Dialpad Ai Meetings
-
Ratings
PanTerra Networks
7.7
2 Ratings
11% below category average
Mobile app for iOS00 Ratings8.22 Ratings
Mobile app for Android00 Ratings7.31 Ratings
Unified Communications Platform and Collaboration
Comparison of Unified Communications Platform and Collaboration features of Product A and Product B
Dialpad Ai Meetings
-
Ratings
PanTerra Networks
9.0
3 Ratings
19% above category average
Centralized communications management00 Ratings8.62 Ratings
Team messaging00 Ratings9.12 Ratings
Team document sharing00 Ratings9.11 Ratings
Call and meeting analytics00 Ratings9.11 Ratings
Best Alternatives
Dialpad Ai MeetingsPanTerra Networks
Small Businesses
ClickMeeting
ClickMeeting
Score 9.4 out of 10
Nextiva Business Phone Service
Nextiva Business Phone Service
Score 9.1 out of 10
Medium-sized Companies
ClickMeeting
ClickMeeting
Score 9.4 out of 10
Nextiva Business Phone Service
Nextiva Business Phone Service
Score 9.1 out of 10
Enterprises
TeamViewer
TeamViewer
Score 8.2 out of 10
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.6 out of 10
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User Ratings
Dialpad Ai MeetingsPanTerra Networks
Likelihood to Recommend
8.9
(106 ratings)
9.7
(61 ratings)
Likelihood to Renew
9.1
(3 ratings)
8.7
(4 ratings)
Usability
8.2
(2 ratings)
8.2
(2 ratings)
Support Rating
7.7
(39 ratings)
9.8
(59 ratings)
Implementation Rating
-
(0 ratings)
9.7
(57 ratings)
User Testimonials
Dialpad Ai MeetingsPanTerra Networks
Likelihood to Recommend
Dialpad
I cannot think of a scenario where it would be inappropriate however this service is highly appropriate for any occasion. It is well suited as a drop in add-on for Outlook calendars and addition to any other scheduling software you might use. It can even set meeting times using multiple time zones for users who may be in differing locales so nobody is confused as to the time to join.
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PanTerra
PanTerra Networks is well suited for the small to medium business who are looking for a fully featured suite of telephony products. Whether they need traditional phone products or on the go gui based applications, PanTerra Networks has a scalable solution that will fit most companies. PanTerra Networks has successfully moved into the enterprise market with their competent Call and Contact center applications.
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Pros
Dialpad
  • No passcodes are very convenient and so easy to transfer someone into it. Our partner firms have on more than one occasion ask us for a recommendation because theirs is not as dependable.
  • We use the online portion frequently as well. It's nice to see who joined and when and to see where they are calling from. It's nice to have the ability to lock the conference call down again without the use of a passcode just a simple click of the mouse.
  • The interface is incredibly user friendly and anyone with just a basic computer understanding can customize their uberconference line.
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PanTerra
  • Attended or un-attended answering of incoming calls
  • Transfer calls to appropriate person
  • Integrates with cell phones for always available
  • Keeps a log of phone calls
  • Allows me to use messaging on my phone system and desktop
  • Allows me to manage user accounts
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Cons
Dialpad
  • They've recently undergone a facelift which is nice, but I've found it more difficult for potential customers to connect to their computer audio. I might be missing where to find the instructions, but lately we've been having some trouble with this.
  • While the screen share function as the presenter is easy, if I ask potential customers to share screen, they are required to go through a few steps. This is okay for folks who are good with tech, but many potential customers have trouble with the download. We've been using the free version - the paid version might eliminate this problem, although I'm not sure.
  • Another function they've added with the facelift is the ability to show your face via the webcam. I can see this being a nice feature but we often present from a coffee shop or even our cars, and some of our potential customers aren't in a place where they'd like to show their face. It's easy for most folks to disable the camera but some who aren't great with tech don't know how to do this. One of the things we've always liked about UberConference is it's simplicity and this just added an extra step. I wish there was a setting for us to disable this option but there doesn't seem to be.
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PanTerra
  • The fax feature is a bit cumbersome. Oftentimes we have more than one document to send in a transmission, and this system does not have the capability to add more than one attachment to a fax. Combining all branches into one document is time-consuming.
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Likelihood to Renew
Dialpad
UberConference is more expensive than some of its competitors and we have not found a real advantage to using UberConference over certain less-expensive applications. UberConference charges per month per organizer and those costs add up quickly, so we will be moving forward with a more budget-friendly option in the coming months.
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PanTerra
In all likelihood, we will remain Panterra customers for many years. VoIP phone and messaging is a rapidly expanding and evolving market, however, and its possible a better solution will come along, but for now, Panterra Streams offers a compelling solution combining leading features, great customer service, and affordable pricing.
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Usability
Dialpad
The interface is intuitive and stupidly simple, no complicated sub-menus or configuration settings. Easy to create a meeting space and then have others join with a link or dial-in PIN on the free tier. On the paid tier it's even easier with PIN-less joining and automatic reminder calls to get participants to join.
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PanTerra
Great quality
Read full review
Support Rating
Dialpad
I haven't needed support for the most part, which is a positive for Highfive. It's intuitive and most features are straightforward to use. In the one instance that I did contact them, it took them longer then expected to respond, but they were able to answer my question once they did.
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PanTerra
The support team is fantastic, probably the best I have experienced with any company. If I have a question, I can quickly chat with support and they resolve the problem nearly immediately. I don't have to call a phone number and wait on the line for hours for a response. Overall, the support team is one of the main reasons we continue to utilize PanTerra Streams.
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Implementation Rating
Dialpad
No answers on this topic
PanTerra
The implementation was fast. Things were explained quite well on the onboarding call. All that was left to do was to map the extensions(they did this for us) and port over the numbers. The porting process went pretty smoothly! No complaints at all.
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Alternatives Considered
Dialpad
I have enjoyed using Dialpad Meetings for years mainly due to the following: I feel the cost more than justifies the product It has a very simple user interface that all participants on conferences find easy to use Clear, responsive audio and video quality Dialpad Meetings does not try and overstuff its product with hundreds of features that most people will find useless. It sticks to its main product path and keeps improving upon it. Enjoy their customer support
Read full review
PanTerra
PanTerra Networks is viewed as more competitive, and close enough to win. Those other companies do offer more integrations off the shelve, and do have a more user friendly portal. Panterra does give the client a more personalized experience when it comes to the presentation, so the customer feels like they're getting a more personalized experience.
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Return on Investment
Dialpad
  • Our teams use this every day. It makes it easy to meet with clients and share a screen and display analytics.
  • Some of my clients thought that they need to register first to be able to contact me. It's bad that they are not notified in any way that it's enough just to enter its names and that's it.
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PanTerra
  • Very reliable. We make hundreds of calls outbound and there has never been a connectivity issue or otherwise
  • We decreased our monthly expense for reliable service by several hundred dollars
  • The onboarding support was the best we've ever experienced. They were on the phone while we hooked up every phone, tested, and got it all set up with ease.
  • Any changes needed after onboarding were difficult to accomplish without a call to customer service. Some of those calls to customer service made things more confusing
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ScreenShots

PanTerra Networks Screenshots

Screenshot of Advanced Collaboration Features - Streams is an end-to-end cloud communications, collaborations, and file sharing suite.Screenshot of AppDesigner - PanTerra can set up the platform before deployment, but turn-key tools are offered to do more with its open API.Screenshot of Analytics & Reporting -  Access to analytic performance data is customizable and available for the life of your account.Screenshot of Device Safeguards - PanTerra IP Phones utilize TLS, HTTPS certificate management, call server redundancy, and SRTP for voice. Additionally, PanTerra's built-in mobile security features allow lockout of stolen devices and admin tools support immediate reassignment of user content.