What users are saying about
41 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.9 out of 100
6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.2 out of 100

Likelihood to Recommend

Highfive, by Dialpad

HighFive is great if you fit their use case, which is basically a Mac or Windows user that wants to conference 2-3 locations together and have a lot of bandwidth. If you don't fit that exactly, HighFive is much less ideal. For example, if you have any Linux users, HighFive won't work at all for them. Also, if you want more capabilities beyond the basics, HighFive doesn't give you much.
Jesse Bye | TrustRadius Reviewer

RingCentral Video

I would recommend RingCentral Video if a user or company is currently using RingCentral Meetings and is concerned with the security implications of using a Zoom-based platform. I would also recommend it if they are using O365 or G Suite presently. I would not recommend RingCentral Video if they are using MS Exchange on-prem. RingCentral Video is not as good as RingCentral Meetings, at present. It's also not as good as other meeting software, such as Cisco Webex.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Highfive, by Dialpad
7.8
RingCentral Video
9.0
High quality audio
Highfive, by Dialpad
8.5
RingCentral Video
9.3
High quality video
Highfive, by Dialpad
8.6
RingCentral Video
9.0
Low bandwidth requirements
Highfive, by Dialpad
6.3
RingCentral Video
Mobile support
Highfive, by Dialpad
7.9
RingCentral Video
8.7

Screen Sharing

Highfive, by Dialpad
8.5
RingCentral Video
8.3
Desktop sharing
Highfive, by Dialpad
8.9
RingCentral Video
8.3
Whiteboards
Highfive, by Dialpad
8.0
RingCentral Video

Online Meetings / Events

Highfive, by Dialpad
7.7
RingCentral Video
8.2
Calendar integration
Highfive, by Dialpad
7.3
RingCentral Video
7.3
Meeting initiation
Highfive, by Dialpad
6.7
RingCentral Video
Integrates with social media
Highfive, by Dialpad
8.0
RingCentral Video
Record meetings / events
Highfive, by Dialpad
7.7
RingCentral Video
9.0
Slideshows
Highfive, by Dialpad
9.0
RingCentral Video

Online Events Collaboration

Highfive, by Dialpad
7.5
RingCentral Video
Live chat
Highfive, by Dialpad
7.6
RingCentral Video
Audience polling
Highfive, by Dialpad
6.0
RingCentral Video
Q&A
Highfive, by Dialpad
8.9
RingCentral Video

Online Events Security

Highfive, by Dialpad
5.9
RingCentral Video
User authentication
Highfive, by Dialpad
6.0
RingCentral Video
Participant roles & permissions
Highfive, by Dialpad
6.0
RingCentral Video
Confidential attendee list
Highfive, by Dialpad
5.6
RingCentral Video

Pros

Highfive, by Dialpad

  • Highfive makes it easy to invite others, both inside and outside the org, to meet and talk.
  • Highfive has great audio quality for small groups.
  • Highfive hardware provides an all-in-one solution without needing to connect a dedicated conferencing computer with attendant mic and camera hardware.
Adam McCracken | TrustRadius Reviewer

RingCentral Video

  • Performance Reports
  • Quick meeting startup
  • Integration with Google Calendar
  • Integration with Outlook Calendar
  • Meeting recording and editing features
Shahab Razak | TrustRadius Reviewer

Cons

Highfive, by Dialpad

  • Getting Rick-Rolled by your co-workers...
  • Highfive can at times lag, or run slowly if you or one of the participants in the meeting has slow internet.
  • Setting up Highfive correctly can be a bit complicated for those who are tech challenged.
Anonymous | TrustRadius Reviewer

RingCentral Video

  • The software might be a bit heavy at first glance, it's worth it though.
  • Many people are still using other platforms like Zoom, therefore, you may need to wait for them to download the software or answer set-up questions in the first meeting (more advertising from the company would help here as well).
Anonymous | TrustRadius Reviewer

Usability

Highfive, by Dialpad

No score
No answers yet
No answers on this topic

RingCentral Video

RingCentral Video 10.0
Based on 1 answer
RingCentral Video was easy to use right out of the box and very easy to master after a few uses. It is great for desktop sharing and recording and editing videos. It is easy to make educational and instructional videos. Editing and recording management is easy and distribution of videos is straightforward
Shahab Razak | TrustRadius Reviewer

Support Rating

Highfive, by Dialpad

Highfive, by Dialpad 6.6
Based on 10 answers
I've only on a few occasions had to reach out to support at high five and in each case, it was to find out it was a feature that didn't exist and would let me know if it gets added. They never added the feature and never followed up. Not even to check in and see how the issue was.
Jon Walka | TrustRadius Reviewer

RingCentral Video

RingCentral Video 10.0
Based on 1 answer
Did not require support
Shahab Razak | TrustRadius Reviewer

Alternatives Considered

Highfive, by Dialpad

Highfive has thus far proved to be a better system for having video conferencing. Don't get me wrong, I like Zoom, but Highfive is cleaner and easier to use. Video recording is a game changer with Highfive and I'm so glad they added it! I use Highfive just about everyday, while I find myself using Zoom less and less.
Taylor Hansen | TrustRadius Reviewer

RingCentral Video

We selected RingCentral for calling and we got RingCentral Video as part of the bundle. We thought we could reduce costs by using RingCentral for both calling and meetings. However, RingCentral Video is simply not a mature platform for meetings. Other options are better, which makes RingCentral calling a less attractive option.
Anonymous | TrustRadius Reviewer

Return on Investment

Highfive, by Dialpad

  • It's been great to have one universal platform for every employee to use to call in, even while Slack and Google Hangouts are options.
  • We can't rely on HighFive because of the poor quality, and since it's our default platform, it can be delay meetings with poor quality or cofusion as to which platform is best to use.
Anonymous | TrustRadius Reviewer

RingCentral Video

  • It helps us create a better picture of the goals and updates that we need to do to our everyday activities, not relying on emails that may or may not be clear.
  • It's easy for everyone to join and we can coach in a more personal way.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Highfive, by Dialpad

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Highfive, by Dialpad Editions & Modules

Edition
Starter (minimum 10 users)$9.991
Advanced$13.991
Premier$16.991
Video Conferencing - Select$1,1882
Video Conferencing - Plus$1,7882
Video Conferencing - Premium$4,1882
  1. per user/per month
  2. per room
Additional Pricing Details
Affordability that allows you to enable all of your employees and meeting rooms with video conferencing. Highfive's web conferencing software starts at $9.99 per user/month. Plus, extend your Highfive experience into your meeting rooms with hardware and software meeting room plans. Choose your software plan and mix with any of the meeting room plans.

RingCentral Video

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

RingCentral Video Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Highfive, by Dialpad
7.4
RingCentral Video
8.0

Usability

Highfive, by Dialpad
RingCentral Video
10.0

Support Rating

Highfive, by Dialpad
6.6
RingCentral Video
10.0

Add comparison