What users are saying about
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Top Rated
2189 Ratings
41 Ratings
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Score 7.9 out of 100

Skype

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Top Rated
2189 Ratings
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Score 7.8 out of 100

Likelihood to Recommend

Highfive, by Dialpad

HighFive is great if you fit their use case, which is basically a Mac or Windows user that wants to conference 2-3 locations together and have a lot of bandwidth. If you don't fit that exactly, HighFive is much less ideal. For example, if you have any Linux users, HighFive won't work at all for them. Also, if you want more capabilities beyond the basics, HighFive doesn't give you much.
Jesse Bye | TrustRadius Reviewer

Skype

Skype is well suited for quick calls back and forth, in both video and audio, among team members who have it already installed and who know how to use it. It is less well-suited when trying to do a presentation for somebody who does NOT have it installed or who lacks internet speed.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Highfive, by Dialpad
7.8
Skype
7.8
High quality audio
Highfive, by Dialpad
8.5
Skype
8.4
High quality video
Highfive, by Dialpad
8.6
Skype
8.0
Low bandwidth requirements
Highfive, by Dialpad
6.3
Skype
6.6
Mobile support
Highfive, by Dialpad
7.9
Skype
8.2

Screen Sharing

Highfive, by Dialpad
8.5
Skype
7.8
Desktop sharing
Highfive, by Dialpad
8.9
Skype
8.2
Whiteboards
Highfive, by Dialpad
8.0
Skype
7.3

Online Meetings / Events

Highfive, by Dialpad
7.7
Skype
7.8
Calendar integration
Highfive, by Dialpad
7.3
Skype
7.8
Meeting initiation
Highfive, by Dialpad
6.7
Skype
8.2
Integrates with social media
Highfive, by Dialpad
8.0
Skype
7.2
Record meetings / events
Highfive, by Dialpad
7.7
Skype
7.7
Slideshows
Highfive, by Dialpad
9.0
Skype
8.1

Online Events Collaboration

Highfive, by Dialpad
7.5
Skype
8.1
Live chat
Highfive, by Dialpad
7.6
Skype
8.6
Audience polling
Highfive, by Dialpad
6.0
Skype
7.7
Q&A
Highfive, by Dialpad
8.9
Skype
8.0

Online Events Security

Highfive, by Dialpad
5.9
Skype
7.6
User authentication
Highfive, by Dialpad
6.0
Skype
7.8
Participant roles & permissions
Highfive, by Dialpad
6.0
Skype
7.3
Confidential attendee list
Highfive, by Dialpad
5.6
Skype
7.8

Pros

Highfive, by Dialpad

  • Highfive makes it easy to invite others, both inside and outside the org, to meet and talk.
  • Highfive has great audio quality for small groups.
  • Highfive hardware provides an all-in-one solution without needing to connect a dedicated conferencing computer with attendant mic and camera hardware.
Adam McCracken | TrustRadius Reviewer

Skype

  • The instant chat function is great. Very straightforward, easy to use, easy to learn, no technical issues.
  • Video calls are pretty easy also, user friendly and a mostly stable connection with no issues.
  • Voice calls are easy also, eliminates the need for an external landline or the need to use your cell phone. Clear connections, not really any dropped calls.
Anonymous | TrustRadius Reviewer

Cons

Highfive, by Dialpad

  • Getting Rick-Rolled by your co-workers...
  • Highfive can at times lag, or run slowly if you or one of the participants in the meeting has slow internet.
  • Setting up Highfive correctly can be a bit complicated for those who are tech challenged.
Anonymous | TrustRadius Reviewer

Skype

  • This is really small, but I'd love to see the emoticons updated to emojis.
  • Make calling free like some other communications app providers.
  • Grant the ability to not show that you're online even when you are. Sometimes you want to make a call, but you don't want other people to see you're online and start messaging you.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Highfive, by Dialpad

No score
No answers yet
No answers on this topic

Skype

Skype 9.8
Based on 5 answers
I think so far there is no reason not to renew the license. We have been using Skype for a long time and are very satisfied with it.
Tejashwi Kumar | TrustRadius Reviewer

Usability

Highfive, by Dialpad

No score
No answers yet
No answers on this topic

Skype

Skype 7.0
Based on 3 answers
Skype is not as good as Facetime in terms of ease to glance at it and figure out how it works. I think that's a result of Skype trying to be too many things at once. A lot of the menu and UI could be streamlined, and I would jettison some of the additional functions that have been tacked on over the years to simplify. That being said, while some options are slightly hard to find, they all work flawlessly once found.
Daniel Epstein | TrustRadius Reviewer

Support Rating

Highfive, by Dialpad

Highfive, by Dialpad 6.6
Based on 10 answers
I've only on a few occasions had to reach out to support at high five and in each case, it was to find out it was a feature that didn't exist and would let me know if it gets added. They never added the feature and never followed up. Not even to check in and see how the issue was.
Jon Walka | TrustRadius Reviewer

Skype

Skype 7.6
Based on 50 answers
I am not aware of the current support level for Skype for business, as I have never used even though I have the product.However, the support for Skype's personal paid users is not where it could be. Users who pay for Skype features do not have a clear path to reach out to support. So, rating 6, can be better as soon as I need to use Skype for business support and get a good experience. I will say that I will renew Skype for Business subscription, which is a significant inconsistency on my end. The explanation is that Skype for Business comes bundled with Office for Business, with no additional cost, so why not.
Ricardo G Lopes | TrustRadius Reviewer

Implementation Rating

Highfive, by Dialpad

No score
No answers yet
No answers on this topic

Skype

Skype 10.0
Based on 2 answers
It can be used on the phone via mobile application as well as on the desktop by logging in to the website. Easily installed and ready to use.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Highfive, by Dialpad

Highfive has thus far proved to be a better system for having video conferencing. Don't get me wrong, I like Zoom, but Highfive is cleaner and easier to use. Video recording is a game changer with Highfive and I'm so glad they added it! I use Highfive just about everyday, while I find myself using Zoom less and less.
Taylor Hansen | TrustRadius Reviewer

Skype

Microsoft Teams provides basically the same services. Local number calling is not available (that I know of) but that only matters if you have any need to use it. Teams is a little more stable, especially with a lot of people on a call. Skype is easier to set up and to operate. Skype also has a larger install base.
Tim Daciuk | TrustRadius Reviewer

Return on Investment

Highfive, by Dialpad

  • It's been great to have one universal platform for every employee to use to call in, even while Slack and Google Hangouts are options.
  • We can't rely on HighFive because of the poor quality, and since it's our default platform, it can be delay meetings with poor quality or cofusion as to which platform is best to use.
Anonymous | TrustRadius Reviewer

Skype

  • Overall Skype is a good investment. We use regular Skype so its a product that comes with Windows PC's as a standard app. We dont use Skype for Business so this cuts cost overall.
  • Using the basic functions of Skype and not Skype for business does have some downsides but you do save money. There are many other apps we use as well as Skype in order to accomplish all of our goals.
  • The downside of course is that the more you want Skype to do, the more money it will cost the organization as a whole. It does have many more functions which you have to upgrade to Skype for business for. That is my only criticism.
Nestor Navarro | TrustRadius Reviewer

Screenshots

Pricing Details

Highfive, by Dialpad

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Highfive, by Dialpad Editions & Modules

Edition
Starter (minimum 10 users)$9.991
Advanced$13.991
Premier$16.991
Video Conferencing - Select$1,1882
Video Conferencing - Plus$1,7882
Video Conferencing - Premium$4,1882
  1. per user/per month
  2. per room
Additional Pricing Details
Affordability that allows you to enable all of your employees and meeting rooms with video conferencing. Highfive's web conferencing software starts at $9.99 per user/month. Plus, extend your Highfive experience into your meeting rooms with hardware and software meeting room plans. Choose your software plan and mix with any of the meeting room plans.

Skype

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Skype Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Highfive, by Dialpad
7.4
Skype
7.8

Likelihood to Renew

Highfive, by Dialpad
Skype
9.8

Usability

Highfive, by Dialpad
Skype
7.0

Support Rating

Highfive, by Dialpad
6.6
Skype
7.6

Implementation Rating

Highfive, by Dialpad
Skype
10.0

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