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126 Ratings

Dialpad Meetings (formerly UberConference)

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126 Ratings
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Score 8.6 out of 100
15 Ratings
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Score 9 out of 100

Likelihood to Recommend

Dialpad Meetings (formerly UberConference)

Dialpad UberConference is relatively easy and straightforward to navigate and set up online meetings. It also has high-quality audio and video conferencing capabilities and is quite reliable in terms of performance. However, it is pretty limited in terms of the number of participants allowed to join meetings while using its free plan. And, also the meeting duration is quite limited while using its free plan.
Sushil Kharel | TrustRadius Reviewer

FreeConferenceCall.com

I think that FreeConferenceCall.com is well suited for anyone, really. They do a great job at providing options for all types of scenarios-from basic phone calls to now offering the video conference. The only time I think that it might not be as advantageous to use is when there are only 2 people that are needing to connect-in that case it's just as easy to direct dial
Amy O'Day | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Dialpad Meetings (formerly UberConference)
8.6
FreeConferenceCall.com
High quality audio
Dialpad Meetings (formerly UberConference)
8.9
FreeConferenceCall.com
High quality video
Dialpad Meetings (formerly UberConference)
9.1
FreeConferenceCall.com
Low bandwidth requirements
Dialpad Meetings (formerly UberConference)
7.5
FreeConferenceCall.com
Mobile support
Dialpad Meetings (formerly UberConference)
8.8
FreeConferenceCall.com

Screen Sharing

Dialpad Meetings (formerly UberConference)
9.0
FreeConferenceCall.com
Desktop sharing
Dialpad Meetings (formerly UberConference)
9.1
FreeConferenceCall.com
Whiteboards
Dialpad Meetings (formerly UberConference)
8.9
FreeConferenceCall.com

Online Meetings / Events

Dialpad Meetings (formerly UberConference)
8.6
FreeConferenceCall.com
Calendar integration
Dialpad Meetings (formerly UberConference)
8.5
FreeConferenceCall.com
Meeting initiation
Dialpad Meetings (formerly UberConference)
9.0
FreeConferenceCall.com
Integrates with social media
Dialpad Meetings (formerly UberConference)
8.5
FreeConferenceCall.com
Record meetings / events
Dialpad Meetings (formerly UberConference)
8.7
FreeConferenceCall.com
Slideshows
Dialpad Meetings (formerly UberConference)
8.3
FreeConferenceCall.com

Online Events Collaboration

Dialpad Meetings (formerly UberConference)
8.7
FreeConferenceCall.com
Live chat
Dialpad Meetings (formerly UberConference)
9.0
FreeConferenceCall.com
Audience polling
Dialpad Meetings (formerly UberConference)
8.9
FreeConferenceCall.com
Q&A
Dialpad Meetings (formerly UberConference)
8.1
FreeConferenceCall.com

Online Events Security

Dialpad Meetings (formerly UberConference)
8.8
FreeConferenceCall.com
User authentication
Dialpad Meetings (formerly UberConference)
9.0
FreeConferenceCall.com
Participant roles & permissions
Dialpad Meetings (formerly UberConference)
9.1
FreeConferenceCall.com
Confidential attendee list
Dialpad Meetings (formerly UberConference)
8.3
FreeConferenceCall.com

Cloud PBX

Dialpad Meetings (formerly UberConference)
FreeConferenceCall.com
8.9
Hosted PBX
Dialpad Meetings (formerly UberConference)
FreeConferenceCall.com
9.7
Multi-level Interactive Voice Response (IVR)
Dialpad Meetings (formerly UberConference)
FreeConferenceCall.com
10.0
User templates
Dialpad Meetings (formerly UberConference)
FreeConferenceCall.com
7.5
Call reports
Dialpad Meetings (formerly UberConference)
FreeConferenceCall.com
8.5

Call Management

Dialpad Meetings (formerly UberConference)
FreeConferenceCall.com
8.3
Answering rules
Dialpad Meetings (formerly UberConference)
FreeConferenceCall.com
8.0
Call recording
Dialpad Meetings (formerly UberConference)
FreeConferenceCall.com
9.4
Call park
Dialpad Meetings (formerly UberConference)
FreeConferenceCall.com
8.0
Call screening
Dialpad Meetings (formerly UberConference)
FreeConferenceCall.com
8.0
Message alerts
Dialpad Meetings (formerly UberConference)
FreeConferenceCall.com
8.1

VoIP system collaboration

Dialpad Meetings (formerly UberConference)
FreeConferenceCall.com
8.8
Video conferencing
Dialpad Meetings (formerly UberConference)
FreeConferenceCall.com
8.6
Audio conferencing
Dialpad Meetings (formerly UberConference)
FreeConferenceCall.com
9.5
Video screen sharing
Dialpad Meetings (formerly UberConference)
FreeConferenceCall.com
8.6
Instant messaging
Dialpad Meetings (formerly UberConference)
FreeConferenceCall.com
8.5

Mobile apps

Dialpad Meetings (formerly UberConference)
FreeConferenceCall.com
10.0
Mobile app for iOS
Dialpad Meetings (formerly UberConference)
FreeConferenceCall.com
10.0
Mobile app for Android
Dialpad Meetings (formerly UberConference)
FreeConferenceCall.com
10.0

Pros

Dialpad Meetings (formerly UberConference)

  • No passcodes are very convenient and so easy to transfer someone into it. Our partner firms have on more than one occasion ask us for a recommendation because theirs is not as dependable.
  • We use the online portion frequently as well. It's nice to see who joined and when and to see where they are calling from. It's nice to have the ability to lock the conference call down again without the use of a passcode just a simple click of the mouse.
  • The interface is incredibly user friendly and anyone with just a basic computer understanding can customize their uberconference line.
Anonymous | TrustRadius Reviewer

FreeConferenceCall.com

  • Clear calls, it is easy to hear no matter how many participants are on the call.
  • Does not kick participants off, we have up to 40 people on the call and it works fine.
  • Easy to remember, the phone number and code is the same so it is easy for staff to recall.
  • No busy signals, we can always get through to set up call.
Leslie Fusaro | TrustRadius Reviewer

Cons

Dialpad Meetings (formerly UberConference)

  • They've recently undergone a facelift which is nice, but I've found it more difficult for potential customers to connect to their computer audio. I might be missing where to find the instructions, but lately we've been having some trouble with this.
  • While the screen share function as the presenter is easy, if I ask potential customers to share screen, they are required to go through a few steps. This is okay for folks who are good with tech, but many potential customers have trouble with the download. We've been using the free version - the paid version might eliminate this problem, although I'm not sure.
  • Another function they've added with the facelift is the ability to show your face via the webcam. I can see this being a nice feature but we often present from a coffee shop or even our cars, and some of our potential customers aren't in a place where they'd like to show their face. It's easy for most folks to disable the camera but some who aren't great with tech don't know how to do this. One of the things we've always liked about UberConference is it's simplicity and this just added an extra step. I wish there was a setting for us to disable this option but there doesn't seem to be.
Jason Carlage | TrustRadius Reviewer

FreeConferenceCall.com

  • We migrated to a paid Zoom account which has more features.
  • The name was a concern for business use.
  • Basic reporting was fine.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Dialpad Meetings (formerly UberConference)

Dialpad Meetings (formerly UberConference) 6.0
Based on 2 answers
UberConference is more expensive than some of its competitors and we have not found a real advantage to using UberConference over certain less-expensive applications. UberConference charges per month per organizer and those costs add up quickly, so we will be moving forward with a more budget-friendly option in the coming months.
Anonymous | TrustRadius Reviewer

FreeConferenceCall.com

FreeConferenceCall.com 10.0
Based on 1 answer
It is so user friendly.
Dan Ferris, Master CMB, AMP | TrustRadius Reviewer

Usability

Dialpad Meetings (formerly UberConference)

Dialpad Meetings (formerly UberConference) 10.0
Based on 1 answer
The interface is intuitive and stupidly simple, no complicated sub-menus or configuration settings. Easy to create a meeting space and then have others join with a link or dial-in PIN on the free tier. On the paid tier it's even easier with PIN-less joining and automatic reminder calls to get participants to join.
Sam Shearin | TrustRadius Reviewer

FreeConferenceCall.com

FreeConferenceCall.com 10.0
Based on 1 answer
I am and have been extremely pleased with my use of this product.
Dan Ferris, Master CMB, AMP | TrustRadius Reviewer

Support Rating

Dialpad Meetings (formerly UberConference)

Dialpad Meetings (formerly UberConference) 8.5
Based on 70 answers
Fortunately, I have never had to utilize the support features of UberConference. The user experience is basically seamless. I have not heard anything negative from any of my teammates about UberConference support, so I assume that their experiences have been positive as well. It is clear where a user should go if they need support, which is always useful.
Anonymous | TrustRadius Reviewer

FreeConferenceCall.com

FreeConferenceCall.com 9.5
Based on 3 answers
I didn't have to reach out for support that often - but when I did, I got prompt clear responses.
Michelle Braun | TrustRadius Reviewer

Implementation Rating

Dialpad Meetings (formerly UberConference)

No score
No answers yet
No answers on this topic

FreeConferenceCall.com

FreeConferenceCall.com 10.0
Based on 1 answer
It's a no brainer!
Dan Ferris, Master CMB, AMP | TrustRadius Reviewer

Alternatives Considered

Dialpad Meetings (formerly UberConference)

I have enjoyed using UberConference for years mainly due to the following:
  • I feel the cost more than justifies the product
  • It has a very simple user interface that all participants on conferences find easy to use
  • Clear, responsive audio and video quality
  • UberConference does not try and overstuff its product with hundreds of features that most people will find useless. It sticks to its main product path and keeps improving upon it.
  • Enjoy their customer support
Jeffrey Schneider | TrustRadius Reviewer

FreeConferenceCall.com

So this doesn't have the polish that say Zoom or Teams has, but for free, you can't complain. The real big unknown is anything to do with security where a product like Teams is great. Zoom and Teams seem to have become standard that everyone has installed and is familiar with, but the adjustment to FCC is pretty fast and painless.
Doug Mancosky | TrustRadius Reviewer

Return on Investment

Dialpad Meetings (formerly UberConference)

  • Our teams use this every day. It makes it easy to meet with clients and share a screen and display analytics.
  • Some of my clients thought that they need to register first to be able to contact me. It's bad that they are not notified in any way that it's enough just to enter its names and that's it.
Anonymous | TrustRadius Reviewer

FreeConferenceCall.com

  • Saved time on having to meet sales reps in person.
  • Goal setting and objectives are much clearer when being able to talk with someone when seeing them. Not having to correct mistakes or clarify things later on because things "weren't clear" isn't much of an issue when a video conference is used.
  • Being able to utilize a free option is the ultimate ROI - it costs nothing!
Daniel Shatzkes CEO Entrepreneur, Manufacturer, Musician | TrustRadius Reviewer

Pricing Details

Dialpad Meetings (formerly UberConference)

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Dialpad Meetings (formerly UberConference) Editions & Modules

Edition
Free$01
Business$201
  1. per month
Additional Pricing Details

FreeConferenceCall.com

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

FreeConferenceCall.com Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Dialpad Meetings (formerly UberConference)
8.5
FreeConferenceCall.com
9.0

Likelihood to Renew

Dialpad Meetings (formerly UberConference)
6.0
FreeConferenceCall.com
10.0

Usability

Dialpad Meetings (formerly UberConference)
10.0
FreeConferenceCall.com
10.0

Support Rating

Dialpad Meetings (formerly UberConference)
8.5
FreeConferenceCall.com
9.5

Implementation Rating

Dialpad Meetings (formerly UberConference)
FreeConferenceCall.com
10.0

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