What users are saying about
174 Ratings
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Score 8.7 out of 100
19 Ratings
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Score 6.5 out of 100

Feature Set Ratings

    Performance & Compatibility of Online Events Software

    8.6

    Dialpad Meetings

    86%

    FreeConferenceCall.com

    Feature Set Not Supported
    N/A
    Dialpad Meetings ranks higher in 4/4 features

    High quality audio

    8.8
    88%
    43 Ratings
    N/A
    0 Ratings

    High quality video

    9.1
    91%
    41 Ratings
    N/A
    0 Ratings

    Low bandwidth requirements

    7.5
    75%
    38 Ratings
    N/A
    0 Ratings

    Mobile support

    8.9
    89%
    35 Ratings
    N/A
    0 Ratings

    Screen Sharing

    9.0

    Dialpad Meetings

    90%

    FreeConferenceCall.com

    Feature Set Not Supported
    N/A
    Dialpad Meetings ranks higher in 2/2 features

    Desktop sharing

    9.1
    91%
    42 Ratings
    N/A
    0 Ratings

    Whiteboards

    9.0
    90%
    13 Ratings
    N/A
    0 Ratings

    Online Meetings / Events

    8.5

    Dialpad Meetings

    85%

    FreeConferenceCall.com

    Feature Set Not Supported
    N/A
    Dialpad Meetings ranks higher in 5/5 features

    Calendar integration

    8.3
    83%
    35 Ratings
    N/A
    0 Ratings

    Meeting initiation

    8.9
    89%
    41 Ratings
    N/A
    0 Ratings

    Integrates with social media

    8.3
    83%
    14 Ratings
    N/A
    0 Ratings

    Record meetings / events

    8.7
    87%
    24 Ratings
    N/A
    0 Ratings

    Slideshows

    8.4
    84%
    23 Ratings
    N/A
    0 Ratings

    Online Events Collaboration

    8.5

    Dialpad Meetings

    85%

    FreeConferenceCall.com

    Feature Set Not Supported
    N/A
    Dialpad Meetings ranks higher in 3/3 features

    Live chat

    8.9
    89%
    27 Ratings
    N/A
    0 Ratings

    Audience polling

    8.8
    88%
    8 Ratings
    N/A
    0 Ratings

    Q&A

    7.9
    79%
    16 Ratings
    N/A
    0 Ratings

    Online Events Security

    8.8

    Dialpad Meetings

    88%

    FreeConferenceCall.com

    Feature Set Not Supported
    N/A
    Dialpad Meetings ranks higher in 3/3 features

    User authentication

    9.0
    90%
    30 Ratings
    N/A
    0 Ratings

    Participant roles & permissions

    8.9
    89%
    28 Ratings
    N/A
    0 Ratings

    Confidential attendee list

    8.3
    83%
    19 Ratings
    N/A
    0 Ratings

    Cloud PBX

    Dialpad Meetings

    Feature Set Not Supported
    N/A
    8.8

    FreeConferenceCall.com

    88%
    FreeConferenceCall.com ranks higher in 4/4 features

    Hosted PBX

    N/A
    0 Ratings
    9.0
    90%
    3 Ratings

    Multi-level Interactive Voice Response (IVR)

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    User templates

    N/A
    0 Ratings
    7.5
    75%
    2 Ratings

    Call reports

    N/A
    0 Ratings
    8.5
    85%
    8 Ratings

    Call Management

    Dialpad Meetings

    Feature Set Not Supported
    N/A
    8.2

    FreeConferenceCall.com

    82%
    FreeConferenceCall.com ranks higher in 5/5 features

    Answering rules

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Call recording

    N/A
    0 Ratings
    8.8
    88%
    8 Ratings

    Call park

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Call screening

    N/A
    0 Ratings
    8.0
    80%
    3 Ratings

    Message alerts

    N/A
    0 Ratings
    8.0
    80%
    4 Ratings

    VoIP system collaboration

    Dialpad Meetings

    Feature Set Not Supported
    N/A
    7.2

    FreeConferenceCall.com

    72%
    FreeConferenceCall.com ranks higher in 4/4 features

    Video conferencing

    N/A
    0 Ratings
    5.7
    57%
    6 Ratings

    Audio conferencing

    N/A
    0 Ratings
    6.7
    67%
    10 Ratings

    Video screen sharing

    N/A
    0 Ratings
    8.4
    84%
    5 Ratings

    Instant messaging

    N/A
    0 Ratings
    8.2
    82%
    3 Ratings

    Mobile apps

    Dialpad Meetings

    Feature Set Not Supported
    N/A
    8.6

    FreeConferenceCall.com

    86%
    FreeConferenceCall.com ranks higher in 2/2 features

    Mobile app for iOS

    N/A
    0 Ratings
    8.6
    86%
    2 Ratings

    Mobile app for Android

    N/A
    0 Ratings
    8.6
    86%
    2 Ratings

    Attribute Ratings

    • Dialpad Meetings is rated higher in 1 area: Likelihood to Recommend
    • FreeConferenceCall.com is rated higher in 3 areas: Likelihood to Renew, Usability, Support Rating

    Likelihood to Recommend

    8.4

    Dialpad Meetings

    84%
    100 Ratings
    6.2

    FreeConferenceCall.com

    62%
    12 Ratings

    Likelihood to Renew

    5.9

    Dialpad Meetings

    59%
    2 Ratings
    10.0

    FreeConferenceCall.com

    100%
    1 Rating

    Usability

    8.2

    Dialpad Meetings

    82%
    2 Ratings
    10.0

    FreeConferenceCall.com

    100%
    1 Rating

    Support Rating

    7.7

    Dialpad Meetings

    77%
    78 Ratings
    9.5

    FreeConferenceCall.com

    95%
    6 Ratings

    Implementation Rating

    Dialpad Meetings

    N/A
    0 Ratings
    10.0

    FreeConferenceCall.com

    100%
    2 Ratings

    Likelihood to Recommend

    Dialpad

    I cannot think of a scenario where it would be inappropriate however this service is highly appropriate for any occasion. It is well suited as a drop in add-on for Outlook calendars and addition to any other scheduling software you might use. It can even set meeting times using multiple time zones for users who may be in differing locales so nobody is confused as to the time to join.
    Read full review

    FreeConferenceCall.com

    FreeConferenceCall is well suited for a low price service to connect with others. The onboarding is super simple and easy to use. The ability to record to the cloud is also useful. The ability to host a large number of people is great. The only scenario I can think of less appropriate is that the interface just looks a bit dated, so maybe it is not the best for the wow factor of dealing with clients.
    Read full review

    Pros

    Dialpad

    • No passcodes are very convenient and so easy to transfer someone into it. Our partner firms have on more than one occasion ask us for a recommendation because theirs is not as dependable.
    • We use the online portion frequently as well. It's nice to see who joined and when and to see where they are calling from. It's nice to have the ability to lock the conference call down again without the use of a passcode just a simple click of the mouse.
    • The interface is incredibly user friendly and anyone with just a basic computer understanding can customize their uberconference line.
    Read full review

    FreeConferenceCall.com

    • The online portal to access call details and recordings is very easy to use.
    • The functions that are offered beyond the free plan are competitive with other providers.
    • I feel that our calls are secure with our own personal access codes and the same number always being used.
    Read full review

    Cons

    Dialpad

    • They've recently undergone a facelift which is nice, but I've found it more difficult for potential customers to connect to their computer audio. I might be missing where to find the instructions, but lately we've been having some trouble with this.
    • While the screen share function as the presenter is easy, if I ask potential customers to share screen, they are required to go through a few steps. This is okay for folks who are good with tech, but many potential customers have trouble with the download. We've been using the free version - the paid version might eliminate this problem, although I'm not sure.
    • Another function they've added with the facelift is the ability to show your face via the webcam. I can see this being a nice feature but we often present from a coffee shop or even our cars, and some of our potential customers aren't in a place where they'd like to show their face. It's easy for most folks to disable the camera but some who aren't great with tech don't know how to do this. One of the things we've always liked about UberConference is it's simplicity and this just added an extra step. I wish there was a setting for us to disable this option but there doesn't seem to be.
    Read full review

    FreeConferenceCall.com

    • Recently callers cannot get onto the call
    • Users on the call get bumped off
    • Non-transparent policy about why problems are occurring. If FreeConferenceCall.com can't reliably provide free service, just tell me that rather than blaming it on a law that changed and local carriers causing the problems. The real problem is that the law did recently change, which allowed companies like FreeConferenceCall.com to collect a revenue share for all calls placed through certain hubs--even free calls. This loophole was removed recently, and I believe the service issues I've been experiencing are being used to extort users to buy a paid service in order to receive trouble-free service.
    • I found customer service representatives rude and dismissive
    Read full review

    Pricing Details

    Dialpad Meetings

    Starting Price

    $20 per month

    Editions & Modules

    Dialpad Meetings editions and modules pricing
    EditionModules
    Free01
    Business$202

    Footnotes

    1. per month
    2. per month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    FreeConferenceCall.com

    Starting Price

    $4 per month

    Editions & Modules

    FreeConferenceCall.com editions and modules pricing
    EditionModules
    Suggested Amount$41
    Average Amount$8.212
    Market Rate$153
    Pay what you canCustomized4

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Freeconferencecall.com is completely free and only asks customers for contributions. The above prices represent suggested monthly payments but also allow customers to pay what they think is fair.

    Likelihood to Renew

    Dialpad

    UberConference is more expensive than some of its competitors and we have not found a real advantage to using UberConference over certain less-expensive applications. UberConference charges per month per organizer and those costs add up quickly, so we will be moving forward with a more budget-friendly option in the coming months.
    Read full review

    FreeConferenceCall.com

    It is so user friendly.
    Read full review

    Usability

    Dialpad

    The interface is intuitive and stupidly simple, no complicated sub-menus or configuration settings. Easy to create a meeting space and then have others join with a link or dial-in PIN on the free tier. On the paid tier it's even easier with PIN-less joining and automatic reminder calls to get participants to join.
    Read full review

    FreeConferenceCall.com

    I am and have been extremely pleased with my use of this product.
    Read full review

    Support Rating

    Dialpad

    I haven't needed support for the most part, which is a positive for Highfive. It's intuitive and most features are straightforward to use. In the one instance that I did contact them, it took them longer then expected to respond, but they were able to answer my question once they did.
    Read full review

    FreeConferenceCall.com

    I haven't had the need to call for any support at all yet for FreeConferenceCall.com. It has just worked splendidly for me. That being said, when I first downloaded it and got started using it there was a wizard which made every section and button very clear on what it does. It was easy to get started by following the wizard. I imagine then that their customer service will be just as good.
    Read full review

    Implementation Rating

    Dialpad

    No answers on this topic

    FreeConferenceCall.com

    It's a no brainer!
    Read full review

    Alternatives Considered

    Dialpad

    I have enjoyed using Dialpad Meetings for years mainly due to the following: I feel the cost more than justifies the product It has a very simple user interface that all participants on conferences find easy to use Clear, responsive audio and video quality Dialpad Meetings does not try and overstuff its product with hundreds of features that most people will find useless. It sticks to its main product path and keeps improving upon it. Enjoy their customer support
    Read full review

    FreeConferenceCall.com

    So this doesn't have the polish that say Zoom or Teams has, but for free, you can't complain. The real big unknown is anything to do with security where a product like Teams is great. Zoom and Teams seem to have become standard that everyone has installed and is familiar with, but the adjustment to FCC is pretty fast and painless.
    Read full review

    Return on Investment

    Dialpad

    • Our teams use this every day. It makes it easy to meet with clients and share a screen and display analytics.
    • Some of my clients thought that they need to register first to be able to contact me. It's bad that they are not notified in any way that it's enough just to enter its names and that's it.
    Read full review

    FreeConferenceCall.com

    • We pay next to nothing for our access and it creates a professional means of connecting with our clients.
    • Connecting via FreeConferenceCall.com has helped our business stay afloat during this challenging time by giving us multiple ways to connect with our clients.
    • FreeConferenceCall.com has allowed our team to more efficiently collaborate by being able to access calls even when they aren't able to be present during the live conversation.
    Read full review

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