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124 Ratings
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Top Rated
1965 Ratings

Dialpad Meetings (formerly UberConference)

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124 Ratings
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Score 8.5 out of 100

Microsoft Teams

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Top Rated
1965 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

Dialpad Meetings (formerly UberConference)

I cannot think of a scenario where it would be inappropriate however this service is highly appropriate for any occasion. It is well suited as a drop in add-on for Outlook calendars and addition to any other scheduling software you might use. It can even set meeting times using multiple time zones for users who may be in differing locales so nobody is confused as to the time to join.
Justin Stoicovy | TrustRadius Reviewer

Microsoft Teams

I think its great for short internal meetings and internal work. Desktop sharing ect. The chat is also really well done and works very well. We have not had any failures that has caused issues. It also great for adhoc groups and trouble shooting in our case it allows us to easily split off with cross functional groups to discuss issues without cluttering up a larger conversation. We also like that it is linked to our Active Directory information in Azure.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Dialpad Meetings (formerly UberConference)
8.6
Microsoft Teams
High quality audio
Dialpad Meetings (formerly UberConference)
8.8
Microsoft Teams
High quality video
Dialpad Meetings (formerly UberConference)
9.1
Microsoft Teams
Low bandwidth requirements
Dialpad Meetings (formerly UberConference)
7.5
Microsoft Teams
Mobile support
Dialpad Meetings (formerly UberConference)
8.9
Microsoft Teams

Screen Sharing

Dialpad Meetings (formerly UberConference)
9.0
Microsoft Teams
Desktop sharing
Dialpad Meetings (formerly UberConference)
9.1
Microsoft Teams
Whiteboards
Dialpad Meetings (formerly UberConference)
9.0
Microsoft Teams

Online Meetings / Events

Dialpad Meetings (formerly UberConference)
8.5
Microsoft Teams
Calendar integration
Dialpad Meetings (formerly UberConference)
8.3
Microsoft Teams
Meeting initiation
Dialpad Meetings (formerly UberConference)
8.9
Microsoft Teams
Integrates with social media
Dialpad Meetings (formerly UberConference)
8.3
Microsoft Teams
Record meetings / events
Dialpad Meetings (formerly UberConference)
8.6
Microsoft Teams
Slideshows
Dialpad Meetings (formerly UberConference)
8.4
Microsoft Teams

Online Events Collaboration

Dialpad Meetings (formerly UberConference)
8.5
Microsoft Teams
Live chat
Dialpad Meetings (formerly UberConference)
8.9
Microsoft Teams
Audience polling
Dialpad Meetings (formerly UberConference)
8.8
Microsoft Teams
Q&A
Dialpad Meetings (formerly UberConference)
7.9
Microsoft Teams

Online Events Security

Dialpad Meetings (formerly UberConference)
8.8
Microsoft Teams
User authentication
Dialpad Meetings (formerly UberConference)
9.0
Microsoft Teams
Participant roles & permissions
Dialpad Meetings (formerly UberConference)
9.0
Microsoft Teams
Confidential attendee list
Dialpad Meetings (formerly UberConference)
8.4
Microsoft Teams

Project Management

Dialpad Meetings (formerly UberConference)
Microsoft Teams
7.9
Task Management
Dialpad Meetings (formerly UberConference)
Microsoft Teams
8.0
Gantt Charts
Dialpad Meetings (formerly UberConference)
Microsoft Teams
7.5
Scheduling
Dialpad Meetings (formerly UberConference)
Microsoft Teams
8.4
Workflow Automation
Dialpad Meetings (formerly UberConference)
Microsoft Teams
7.5
Mobile Access
Dialpad Meetings (formerly UberConference)
Microsoft Teams
8.8
Search
Dialpad Meetings (formerly UberConference)
Microsoft Teams
7.7
Visual planning tools
Dialpad Meetings (formerly UberConference)
Microsoft Teams
7.3

Communication

Dialpad Meetings (formerly UberConference)
Microsoft Teams
8.2
Chat
Dialpad Meetings (formerly UberConference)
Microsoft Teams
8.8
Notifications
Dialpad Meetings (formerly UberConference)
Microsoft Teams
8.3
Discussions
Dialpad Meetings (formerly UberConference)
Microsoft Teams
8.7
Surveys
Dialpad Meetings (formerly UberConference)
Microsoft Teams
7.8
Internal knowledgebase
Dialpad Meetings (formerly UberConference)
Microsoft Teams
7.6
Integrates with GoToMeeting
Dialpad Meetings (formerly UberConference)
Microsoft Teams
7.7
Integrates with Gmail and Google Hangouts
Dialpad Meetings (formerly UberConference)
Microsoft Teams
7.6
Integrates with Outlook
Dialpad Meetings (formerly UberConference)
Microsoft Teams
9.3

File Sharing & Management

Dialpad Meetings (formerly UberConference)
Microsoft Teams
8.5
Versioning
Dialpad Meetings (formerly UberConference)
Microsoft Teams
8.5
Video files
Dialpad Meetings (formerly UberConference)
Microsoft Teams
8.5
Audio files
Dialpad Meetings (formerly UberConference)
Microsoft Teams
8.4
Document collaboration
Dialpad Meetings (formerly UberConference)
Microsoft Teams
8.6
Access control
Dialpad Meetings (formerly UberConference)
Microsoft Teams
8.6
Advanced security features
Dialpad Meetings (formerly UberConference)
Microsoft Teams
8.7
Integrates with Google Drive
Dialpad Meetings (formerly UberConference)
Microsoft Teams
7.9
Device sync
Dialpad Meetings (formerly UberConference)
Microsoft Teams
8.4

Pros

Dialpad Meetings (formerly UberConference)

  • No passcodes are very convenient and so easy to transfer someone into it. Our partner firms have on more than one occasion ask us for a recommendation because theirs is not as dependable.
  • We use the online portion frequently as well. It's nice to see who joined and when and to see where they are calling from. It's nice to have the ability to lock the conference call down again without the use of a passcode just a simple click of the mouse.
  • The interface is incredibly user friendly and anyone with just a basic computer understanding can customize their uberconference line.
Anonymous | TrustRadius Reviewer

Microsoft Teams

  • It has a presentation mode, video recording, and the recordings, as well as the transcripts, are stored in the cloud.
  • Microsoft Teams is simple to set up and manage. Excellent quality for video and phone calls.
  • I also like how it connects to Outlook so you can view your calendar there.
Anonymous | TrustRadius Reviewer

Cons

Dialpad Meetings (formerly UberConference)

  • They've recently undergone a facelift which is nice, but I've found it more difficult for potential customers to connect to their computer audio. I might be missing where to find the instructions, but lately we've been having some trouble with this.
  • While the screen share function as the presenter is easy, if I ask potential customers to share screen, they are required to go through a few steps. This is okay for folks who are good with tech, but many potential customers have trouble with the download. We've been using the free version - the paid version might eliminate this problem, although I'm not sure.
  • Another function they've added with the facelift is the ability to show your face via the webcam. I can see this being a nice feature but we often present from a coffee shop or even our cars, and some of our potential customers aren't in a place where they'd like to show their face. It's easy for most folks to disable the camera but some who aren't great with tech don't know how to do this. One of the things we've always liked about UberConference is it's simplicity and this just added an extra step. I wish there was a setting for us to disable this option but there doesn't seem to be.
Jason Carlage | TrustRadius Reviewer

Microsoft Teams

  • The Chat Room - sometimes it's hard to find. The room sometimes seems disconnected from the meeting you are in. I like that it archives them, but it can be hard to find things in an archived chat room.
  • Cameras / Microphones - I wish it was more flexible in the kinds of cameras you can use. I'd love it you could include multiple cameras or to include video overlays more easily.
  • Scheduling outside your organization - Yes, I know you can just email someone to add them, but it doesn't work with Outlook and sometimes, the meeting doesn't get added to their calendar.
Hans Meyer | TrustRadius Reviewer

Likelihood to Renew

Dialpad Meetings (formerly UberConference)

Dialpad Meetings (formerly UberConference) 6.0
Based on 2 answers
UberConference is more expensive than some of its competitors and we have not found a real advantage to using UberConference over certain less-expensive applications. UberConference charges per month per organizer and those costs add up quickly, so we will be moving forward with a more budget-friendly option in the coming months.
Anonymous | TrustRadius Reviewer

Microsoft Teams

Microsoft Teams 10.0
Based on 3 answers
Microsoft Teams has really shown how it can assist in this current environment but even without so, it is valuable as a tool to connect with individuals and collaborate on conference schedules.
Anonymous | TrustRadius Reviewer

Usability

Dialpad Meetings (formerly UberConference)

Dialpad Meetings (formerly UberConference) 10.0
Based on 1 answer
The interface is intuitive and stupidly simple, no complicated sub-menus or configuration settings. Easy to create a meeting space and then have others join with a link or dial-in PIN on the free tier. On the paid tier it's even easier with PIN-less joining and automatic reminder calls to get participants to join.
Sam Shearin | TrustRadius Reviewer

Microsoft Teams

Microsoft Teams 7.1
Based on 28 answers
While the overall offer of Microsoft Teams is compelling, the whole organisation and UI has quite some confusing edges. There is a mixture of desktop apps, web apps and web apps displayed inside the desktop apps. Moreover, the CPU usage of some of the Microsoft Teams components are dreadful (e.g., OneDrive for Business is the highest CPU-consumer, even above 3D and video software). Somehow, the mixture of development approaches does not provide a really coherent view. As Microsoft Teams also incorporates the Planner, OneDrive, OneNote and Sharepoint toolsets, it doen't help that they all have different interfaces and that navigation between them is confusing. Files in OneDrive, versus Sharepoint online versus files inside a team files folder seem to be disjunct. Opening a Word file from the locally synced OneDrive does not present the same syncing experience as opening the same file via Microsoft Teams into the Desktop app. And occasional sync problems don't help either. That said, collaboratively editing MS Office files has improved a lot and is (almost) comparable to collaboratively editing Google documents. Almost.
Stefan Boeykens | TrustRadius Reviewer

Support Rating

Dialpad Meetings (formerly UberConference)

Dialpad Meetings (formerly UberConference) 8.5
Based on 70 answers
Fortunately, I have never had to utilize the support features of UberConference. The user experience is basically seamless. I have not heard anything negative from any of my teammates about UberConference support, so I assume that their experiences have been positive as well. It is clear where a user should go if they need support, which is always useful.
Anonymous | TrustRadius Reviewer

Microsoft Teams

Microsoft Teams 7.4
Based on 126 answers
I honestly have not used the support function for Teams much at all. The one issue I've had is when our organization implemented Duo two-factor authentication. When I tried to load Microsoft Teams, it would repeatedly send me Duo push notifications and never actually log me in. So I was forced to use the Teams web app instead of the desktop application. Our IT support team helped me with this issue but it required completely resetting my Teams account, and then the issue came back after a while. So I was not satisfied with the result. I don't know if the issue has more to do with Duo, or Teams, or our IT department's attempt at integrating the two through Active Directory, but either way it left a bad taste in my mouth.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Dialpad Meetings (formerly UberConference)

I have enjoyed using UberConference for years mainly due to the following:
  • I feel the cost more than justifies the product
  • It has a very simple user interface that all participants on conferences find easy to use
  • Clear, responsive audio and video quality
  • UberConference does not try and overstuff its product with hundreds of features that most people will find useless. It sticks to its main product path and keeps improving upon it.
  • Enjoy their customer support
Jeffrey Schneider | TrustRadius Reviewer

Microsoft Teams

Microsoft Teams has a survey or research feature, which is a significant source of data collection in the company. Also, Microsoft Teams integrates with different programs, and this brings efficiency and perfection in its role. Finally, there is the search and filtering feature from Microsoft Teams, which ensures no loss of data or time spent when looking for them.
Jessica Bwire | TrustRadius Reviewer

Return on Investment

Dialpad Meetings (formerly UberConference)

  • Our teams use this every day. It makes it easy to meet with clients and share a screen and display analytics.
  • Some of my clients thought that they need to register first to be able to contact me. It's bad that they are not notified in any way that it's enough just to enter its names and that's it.
Anonymous | TrustRadius Reviewer

Microsoft Teams

  • A positive impact has been in having to save time for IT staff from not having to deploy other collaboration tools, since Teams is an all-in-one collaboration tool.
  • Another positive impact has been in the ability to set permissions for different user groups. This helps to keep things more secure overall.
  • One negative impact has been in the extra time it has taken to try and get users up to speed with using the platform. More formal training is required.
Anonymous | TrustRadius Reviewer

Pricing Details

Dialpad Meetings (formerly UberConference)

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Dialpad Meetings (formerly UberConference) Editions & Modules

Edition
Free$01
Business$201
  1. per month
Additional Pricing Details

Microsoft Teams

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Microsoft Teams Editions & Modules

Edition
Free$0.001
Microsoft 365 Business Basic$5.001
Microsoft 365 Business Standard$12.501
Office 365 E3$20.001
  1. per user/per month
Additional Pricing Details
Discounts are available for non profit organizations.

Rating Summary

Likelihood to Recommend

Dialpad Meetings (formerly UberConference)
8.5
Microsoft Teams
8.3

Likelihood to Renew

Dialpad Meetings (formerly UberConference)
6.0
Microsoft Teams
10.0

Usability

Dialpad Meetings (formerly UberConference)
10.0
Microsoft Teams
7.1

Support Rating

Dialpad Meetings (formerly UberConference)
8.5
Microsoft Teams
7.4

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