What users are saying about
175 Ratings
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Top Rated
4277 Ratings
175 Ratings
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Score 8.7 out of 100

Microsoft Teams

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Top Rated
4277 Ratings
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Score 8.1 out of 100

Feature Set Ratings

    Performance & Compatibility of Online Events Software

    8.6

    Dialpad Meetings

    86%

    Microsoft Teams

    Feature Set Not Supported
    N/A
    Dialpad Meetings ranks higher in 4/4 features

    High quality audio

    8.8
    88%
    44 Ratings
    N/A
    0 Ratings

    High quality video

    9.1
    91%
    42 Ratings
    N/A
    0 Ratings

    Low bandwidth requirements

    7.5
    75%
    39 Ratings
    N/A
    0 Ratings

    Mobile support

    8.9
    89%
    36 Ratings
    N/A
    0 Ratings

    Screen Sharing

    9.0

    Dialpad Meetings

    90%

    Microsoft Teams

    Feature Set Not Supported
    N/A
    Dialpad Meetings ranks higher in 2/2 features

    Desktop sharing

    9.0
    90%
    43 Ratings
    N/A
    0 Ratings

    Whiteboards

    9.0
    90%
    13 Ratings
    N/A
    0 Ratings

    Online Meetings / Events

    8.5

    Dialpad Meetings

    85%

    Microsoft Teams

    Feature Set Not Supported
    N/A
    Dialpad Meetings ranks higher in 5/5 features

    Calendar integration

    8.3
    83%
    35 Ratings
    N/A
    0 Ratings

    Meeting initiation

    8.9
    89%
    41 Ratings
    N/A
    0 Ratings

    Integrates with social media

    8.3
    83%
    14 Ratings
    N/A
    0 Ratings

    Record meetings / events

    8.7
    87%
    24 Ratings
    N/A
    0 Ratings

    Slideshows

    8.4
    84%
    23 Ratings
    N/A
    0 Ratings

    Online Events Collaboration

    8.5

    Dialpad Meetings

    85%

    Microsoft Teams

    Feature Set Not Supported
    N/A
    Dialpad Meetings ranks higher in 3/3 features

    Live chat

    8.9
    89%
    27 Ratings
    N/A
    0 Ratings

    Audience polling

    8.8
    88%
    8 Ratings
    N/A
    0 Ratings

    Q&A

    7.9
    79%
    16 Ratings
    N/A
    0 Ratings

    Online Events Security

    8.8

    Dialpad Meetings

    88%

    Microsoft Teams

    Feature Set Not Supported
    N/A
    Dialpad Meetings ranks higher in 3/3 features

    User authentication

    9.0
    90%
    30 Ratings
    N/A
    0 Ratings

    Participant roles & permissions

    8.9
    89%
    28 Ratings
    N/A
    0 Ratings

    Confidential attendee list

    8.3
    83%
    19 Ratings
    N/A
    0 Ratings

    Project Management

    Dialpad Meetings

    Feature Set Not Supported
    N/A
    8.0

    Microsoft Teams

    80%
    Microsoft Teams ranks higher in 7/7 features

    Task Management

    N/A
    0 Ratings
    8.1
    81%
    116 Ratings

    Gantt Charts

    N/A
    0 Ratings
    7.1
    71%
    60 Ratings

    Scheduling

    N/A
    0 Ratings
    8.8
    88%
    128 Ratings

    Workflow Automation

    N/A
    0 Ratings
    7.6
    76%
    79 Ratings

    Mobile Access

    N/A
    0 Ratings
    8.9
    89%
    148 Ratings

    Search

    N/A
    0 Ratings
    7.8
    78%
    135 Ratings

    Visual planning tools

    N/A
    0 Ratings
    7.4
    74%
    95 Ratings

    Communication

    Dialpad Meetings

    Feature Set Not Supported
    N/A
    8.3

    Microsoft Teams

    83%
    Microsoft Teams ranks higher in 8/8 features

    Chat

    N/A
    0 Ratings
    9.3
    93%
    163 Ratings

    Notifications

    N/A
    0 Ratings
    8.7
    87%
    161 Ratings

    Discussions

    N/A
    0 Ratings
    9.0
    90%
    152 Ratings

    Surveys

    N/A
    0 Ratings
    7.5
    75%
    84 Ratings

    Internal knowledgebase

    N/A
    0 Ratings
    7.7
    77%
    97 Ratings

    Integrates with GoToMeeting

    N/A
    0 Ratings
    8.1
    81%
    46 Ratings

    Integrates with Gmail and Google Hangouts

    N/A
    0 Ratings
    7.3
    73%
    42 Ratings

    Integrates with Outlook

    N/A
    0 Ratings
    9.1
    91%
    143 Ratings

    File Sharing & Management

    Dialpad Meetings

    Feature Set Not Supported
    N/A
    8.2

    Microsoft Teams

    82%
    Microsoft Teams ranks higher in 8/8 features

    Versioning

    N/A
    0 Ratings
    8.1
    81%
    103 Ratings

    Video files

    N/A
    0 Ratings
    8.2
    82%
    130 Ratings

    Audio files

    N/A
    0 Ratings
    8.2
    82%
    132 Ratings

    Document collaboration

    N/A
    0 Ratings
    8.6
    86%
    139 Ratings

    Access control

    N/A
    0 Ratings
    8.3
    83%
    124 Ratings

    Advanced security features

    N/A
    0 Ratings
    8.1
    81%
    96 Ratings

    Integrates with Google Drive

    N/A
    0 Ratings
    7.8
    78%
    49 Ratings

    Device sync

    N/A
    0 Ratings
    8.4
    84%
    103 Ratings

    Attribute Ratings

    • Microsoft Teams is rated higher in 3 areas: Likelihood to Recommend, Likelihood to Renew, Support Rating
    • Dialpad Meetings and Microsoft Teams are tied in 1 area: Usability

    Likelihood to Recommend

    8.4

    Dialpad Meetings

    84%
    101 Ratings
    8.6

    Microsoft Teams

    86%
    243 Ratings

    Likelihood to Renew

    5.9

    Dialpad Meetings

    59%
    2 Ratings
    9.7

    Microsoft Teams

    97%
    8 Ratings

    Usability

    8.2

    Dialpad Meetings

    82%
    2 Ratings
    8.2

    Microsoft Teams

    82%
    53 Ratings

    Support Rating

    7.7

    Dialpad Meetings

    77%
    78 Ratings
    8.0

    Microsoft Teams

    80%
    195 Ratings

    Implementation Rating

    Dialpad Meetings

    N/A
    0 Ratings
    10.0

    Microsoft Teams

    100%
    1 Rating

    Contract Terms and Pricing Model

    Dialpad Meetings

    N/A
    0 Ratings
    5.7

    Microsoft Teams

    57%
    7 Ratings

    Professional Services

    Dialpad Meetings

    N/A
    0 Ratings
    6.4

    Microsoft Teams

    64%
    7 Ratings

    Likelihood to Recommend

    Dialpad

    I cannot think of a scenario where it would be inappropriate however this service is highly appropriate for any occasion. It is well suited as a drop in add-on for Outlook calendars and addition to any other scheduling software you might use. It can even set meeting times using multiple time zones for users who may be in differing locales so nobody is confused as to the time to join.
    Read full review

    Microsoft

    Our entire company has been able to communicate via Microsoft Teams for large company meetings and use video to connect with each other. We've held large team meetings as well where everyone joins in with video to be able to see each others' faces from time to time since we're all now 100% remote. Microsoft Teams is an excellent communication tool between myself and my employees. The one thing I'd say that is a drawback is that my team member and I had a personal conversation and an IT person was able to view and even share our conversation with other bosses. I thought this was inappropriate and I wish there would be a way to be "alerted" when someone is spying in on your conversations!
    Read full review

    Pros

    Dialpad

    • No passcodes are very convenient and so easy to transfer someone into it. Our partner firms have on more than one occasion ask us for a recommendation because theirs is not as dependable.
    • We use the online portion frequently as well. It's nice to see who joined and when and to see where they are calling from. It's nice to have the ability to lock the conference call down again without the use of a passcode just a simple click of the mouse.
    • The interface is incredibly user friendly and anyone with just a basic computer understanding can customize their uberconference line.
    Read full review

    Microsoft

    • Video calls are great with Microsoft Teams. They've made big improvements over the last year and I rarely have issue with getting on. It's nice when things just work.
    • The most used functionality is, of course, the chat feature. It does what it's supposed to do and you can create chat groups from whoever you'd like. We use it a lot when there is a special project and a team from various groups get together for a short period of time to get things done.
    • An overlooked function is the ability to search anything within Microsoft Teams. Any photo, document, or chat can be searched and found pretty easily. I can't tell you how many times this has saved me from having to rewrite something or start over.
    Read full review

    Cons

    Dialpad

    • They've recently undergone a facelift which is nice, but I've found it more difficult for potential customers to connect to their computer audio. I might be missing where to find the instructions, but lately we've been having some trouble with this.
    • While the screen share function as the presenter is easy, if I ask potential customers to share screen, they are required to go through a few steps. This is okay for folks who are good with tech, but many potential customers have trouble with the download. We've been using the free version - the paid version might eliminate this problem, although I'm not sure.
    • Another function they've added with the facelift is the ability to show your face via the webcam. I can see this being a nice feature but we often present from a coffee shop or even our cars, and some of our potential customers aren't in a place where they'd like to show their face. It's easy for most folks to disable the camera but some who aren't great with tech don't know how to do this. One of the things we've always liked about UberConference is it's simplicity and this just added an extra step. I wish there was a setting for us to disable this option but there doesn't seem to be.
    Read full review

    Microsoft

    • Found a bug where Microsoft Teams suddenly drops during an ongoing call even if there is no network issue from either end
    • Screen sharing is also buggy. When we share our desktop screen on MS Teams the taskbar disappears and it's difficult to navigate through apps.
    • There is a limit to PIN 15 chats a favourites. This count should be increased.
    Read full review

    Pricing Details

    Dialpad Meetings

    Starting Price

    $20 per month

    Editions & Modules

    Dialpad Meetings editions and modules pricing
    EditionModules
    Free01
    Business$202

    Footnotes

    1. per month
    2. per month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Microsoft Teams

    Starting Price

    $5 per month

    Editions & Modules

    Microsoft Teams editions and modules pricing
    EditionModules
    Free$0.001
    Microsoft 365 Business Basic$5.002
    Microsoft 365 Business Standard$12.503
    Office 365 E3$20.004

    Footnotes

    1. per user/per month
    2. per user/per month
    3. per user/per month
    4. per user/per month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Discounts are available for non profit organizations.

    Likelihood to Renew

    Dialpad

    UberConference is more expensive than some of its competitors and we have not found a real advantage to using UberConference over certain less-expensive applications. UberConference charges per month per organizer and those costs add up quickly, so we will be moving forward with a more budget-friendly option in the coming months.
    Read full review

    Microsoft

    Microsoft Teams is included with our Office 365 subscription and we have no intention of migrating off of Office 365 and Microsoft products. Since Microsoft Teams is included for free with our Office 365 subscription, and since we enjoy all the features, benefits, and functionality, there is no question that our team will continue to use the product
    Read full review

    Usability

    Dialpad

    The interface is intuitive and stupidly simple, no complicated sub-menus or configuration settings. Easy to create a meeting space and then have others join with a link or dial-in PIN on the free tier. On the paid tier it's even easier with PIN-less joining and automatic reminder calls to get participants to join.
    Read full review

    Microsoft

    The overall functionality of the product is incredible in that it provides a one-stop solution for organization and communication. The product is also very well integrated into Microsoft Outlook and other Office apps. Visually pleasing and very easy to use interface. New features are constantly being added to enhance the user experience.
    Read full review

    Support Rating

    Dialpad

    I haven't needed support for the most part, which is a positive for Highfive. It's intuitive and most features are straightforward to use. In the one instance that I did contact them, it took them longer then expected to respond, but they were able to answer my question once they did.
    Read full review

    Microsoft

    I think Microsoft Team is overall good application for communication, track Project work inter the teams and also intra teams. I have 7 out of 10 because it needs improvements in certain features like video sharing call, call drop, audio quality and connecting problems even after having good internet connection.
    Read full review

    Implementation Rating

    Dialpad

    No answers on this topic

    Microsoft

    I find everything I need for my day-to-day work.
    Read full review

    Alternatives Considered

    Dialpad

    I have enjoyed using Dialpad Meetings for years mainly due to the following: I feel the cost more than justifies the product It has a very simple user interface that all participants on conferences find easy to use Clear, responsive audio and video quality Dialpad Meetings does not try and overstuff its product with hundreds of features that most people will find useless. It sticks to its main product path and keeps improving upon it. Enjoy their customer support
    Read full review

    Microsoft

    I enjoy Teams better than Lync/Skype for Business, but I enjoy Slack the most for inter-company communication and UI/UX convenience. The learning curve for Slack is very small and it has a casual atmosphere that would engage the employees in a more fun and welcoming manner than a stark and professional background of Teams.
    Read full review

    Contract Terms and Pricing Model

    Dialpad

    No answers on this topic

    Microsoft

    Honestly, this tool is worth every penny. Yes, it's not free and you pay for the quality of services and the license. But the ROI and the benefits are all there. Also, the renewal, negotiation, and contract terms are all very well explained by our Microsoft account manager, and she's a charm.
    Read full review

    Professional Services

    Dialpad

    No answers on this topic

    Microsoft

    I used Skype for Business to take calls, hold conferences, and provide remote assistance to users. Microsoft Teams, on the other hand, is superior to Skype for Business in my opinion. My job entails a lot of screen sharing.
    Read full review

    Return on Investment

    Dialpad

    • Our teams use this every day. It makes it easy to meet with clients and share a screen and display analytics.
    • Some of my clients thought that they need to register first to be able to contact me. It's bad that they are not notified in any way that it's enough just to enter its names and that's it.
    Read full review

    Microsoft

    • I think it has allowed us to leverage our Office365 more effectivly since all of the apps are synced together.
    • It has really allowed us transition away from more formal webex meetings and have a more free flow conversation.
    • It also gives us a more direct line to our manager if we need there input they can easily join our team chat.
    Read full review

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