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124 Ratings

Dialpad Meetings (formerly UberConference)

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124 Ratings
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Score 8.5 out of 100
6 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

Dialpad Meetings (formerly UberConference)

I cannot think of a scenario where it would be inappropriate however this service is highly appropriate for any occasion. It is well suited as a drop in add-on for Outlook calendars and addition to any other scheduling software you might use. It can even set meeting times using multiple time zones for users who may be in differing locales so nobody is confused as to the time to join.
Justin Stoicovy | TrustRadius Reviewer

RingCentral Video

I would recommend RingCentral Video if a user or company is currently using RingCentral Meetings and is concerned with the security implications of using a Zoom-based platform. I would also recommend it if they are using O365 or G Suite presently. I would not recommend RingCentral Video if they are using MS Exchange on-prem. RingCentral Video is not as good as RingCentral Meetings, at present. It's also not as good as other meeting software, such as Cisco Webex.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Dialpad Meetings (formerly UberConference)
8.6
RingCentral Video
9.0
High quality audio
Dialpad Meetings (formerly UberConference)
8.8
RingCentral Video
9.3
High quality video
Dialpad Meetings (formerly UberConference)
9.1
RingCentral Video
9.0
Low bandwidth requirements
Dialpad Meetings (formerly UberConference)
7.5
RingCentral Video
Mobile support
Dialpad Meetings (formerly UberConference)
8.9
RingCentral Video
8.7

Screen Sharing

Dialpad Meetings (formerly UberConference)
9.0
RingCentral Video
8.3
Desktop sharing
Dialpad Meetings (formerly UberConference)
9.1
RingCentral Video
8.3
Whiteboards
Dialpad Meetings (formerly UberConference)
9.0
RingCentral Video

Online Meetings / Events

Dialpad Meetings (formerly UberConference)
8.5
RingCentral Video
8.2
Calendar integration
Dialpad Meetings (formerly UberConference)
8.3
RingCentral Video
7.3
Meeting initiation
Dialpad Meetings (formerly UberConference)
8.9
RingCentral Video
Integrates with social media
Dialpad Meetings (formerly UberConference)
8.3
RingCentral Video
Record meetings / events
Dialpad Meetings (formerly UberConference)
8.6
RingCentral Video
9.0
Slideshows
Dialpad Meetings (formerly UberConference)
8.4
RingCentral Video

Online Events Collaboration

Dialpad Meetings (formerly UberConference)
8.5
RingCentral Video
Live chat
Dialpad Meetings (formerly UberConference)
8.9
RingCentral Video
Audience polling
Dialpad Meetings (formerly UberConference)
8.8
RingCentral Video
Q&A
Dialpad Meetings (formerly UberConference)
7.9
RingCentral Video

Online Events Security

Dialpad Meetings (formerly UberConference)
8.8
RingCentral Video
User authentication
Dialpad Meetings (formerly UberConference)
9.1
RingCentral Video
Participant roles & permissions
Dialpad Meetings (formerly UberConference)
9.0
RingCentral Video
Confidential attendee list
Dialpad Meetings (formerly UberConference)
8.4
RingCentral Video

Pros

Dialpad Meetings (formerly UberConference)

  • No passcodes are very convenient and so easy to transfer someone into it. Our partner firms have on more than one occasion ask us for a recommendation because theirs is not as dependable.
  • We use the online portion frequently as well. It's nice to see who joined and when and to see where they are calling from. It's nice to have the ability to lock the conference call down again without the use of a passcode just a simple click of the mouse.
  • The interface is incredibly user friendly and anyone with just a basic computer understanding can customize their uberconference line.
Anonymous | TrustRadius Reviewer

RingCentral Video

  • Performance Reports
  • Quick meeting startup
  • Integration with Google Calendar
  • Integration with Outlook Calendar
  • Meeting recording and editing features
Shahab Razak | TrustRadius Reviewer

Cons

Dialpad Meetings (formerly UberConference)

  • They've recently undergone a facelift which is nice, but I've found it more difficult for potential customers to connect to their computer audio. I might be missing where to find the instructions, but lately we've been having some trouble with this.
  • While the screen share function as the presenter is easy, if I ask potential customers to share screen, they are required to go through a few steps. This is okay for folks who are good with tech, but many potential customers have trouble with the download. We've been using the free version - the paid version might eliminate this problem, although I'm not sure.
  • Another function they've added with the facelift is the ability to show your face via the webcam. I can see this being a nice feature but we often present from a coffee shop or even our cars, and some of our potential customers aren't in a place where they'd like to show their face. It's easy for most folks to disable the camera but some who aren't great with tech don't know how to do this. One of the things we've always liked about UberConference is it's simplicity and this just added an extra step. I wish there was a setting for us to disable this option but there doesn't seem to be.
Jason Carlage | TrustRadius Reviewer

RingCentral Video

  • The software might be a bit heavy at first glance, it's worth it though.
  • Many people are still using other platforms like Zoom, therefore, you may need to wait for them to download the software or answer set-up questions in the first meeting (more advertising from the company would help here as well).
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Dialpad Meetings (formerly UberConference)

Dialpad Meetings (formerly UberConference) 6.0
Based on 2 answers
UberConference is more expensive than some of its competitors and we have not found a real advantage to using UberConference over certain less-expensive applications. UberConference charges per month per organizer and those costs add up quickly, so we will be moving forward with a more budget-friendly option in the coming months.
Anonymous | TrustRadius Reviewer

RingCentral Video

No score
No answers yet
No answers on this topic

Usability

Dialpad Meetings (formerly UberConference)

Dialpad Meetings (formerly UberConference) 10.0
Based on 1 answer
The interface is intuitive and stupidly simple, no complicated sub-menus or configuration settings. Easy to create a meeting space and then have others join with a link or dial-in PIN on the free tier. On the paid tier it's even easier with PIN-less joining and automatic reminder calls to get participants to join.
Sam Shearin | TrustRadius Reviewer

RingCentral Video

RingCentral Video 10.0
Based on 1 answer
RingCentral Video was easy to use right out of the box and very easy to master after a few uses. It is great for desktop sharing and recording and editing videos. It is easy to make educational and instructional videos. Editing and recording management is easy and distribution of videos is straightforward
Shahab Razak | TrustRadius Reviewer

Support Rating

Dialpad Meetings (formerly UberConference)

Dialpad Meetings (formerly UberConference) 8.5
Based on 70 answers
Fortunately, I have never had to utilize the support features of UberConference. The user experience is basically seamless. I have not heard anything negative from any of my teammates about UberConference support, so I assume that their experiences have been positive as well. It is clear where a user should go if they need support, which is always useful.
Anonymous | TrustRadius Reviewer

RingCentral Video

RingCentral Video 10.0
Based on 1 answer
Did not require support
Shahab Razak | TrustRadius Reviewer

Alternatives Considered

Dialpad Meetings (formerly UberConference)

I have enjoyed using UberConference for years mainly due to the following:
  • I feel the cost more than justifies the product
  • It has a very simple user interface that all participants on conferences find easy to use
  • Clear, responsive audio and video quality
  • UberConference does not try and overstuff its product with hundreds of features that most people will find useless. It sticks to its main product path and keeps improving upon it.
  • Enjoy their customer support
Jeffrey Schneider | TrustRadius Reviewer

RingCentral Video

We selected RingCentral for calling and we got RingCentral Video as part of the bundle. We thought we could reduce costs by using RingCentral for both calling and meetings. However, RingCentral Video is simply not a mature platform for meetings. Other options are better, which makes RingCentral calling a less attractive option.
Anonymous | TrustRadius Reviewer

Return on Investment

Dialpad Meetings (formerly UberConference)

  • Our teams use this every day. It makes it easy to meet with clients and share a screen and display analytics.
  • Some of my clients thought that they need to register first to be able to contact me. It's bad that they are not notified in any way that it's enough just to enter its names and that's it.
Anonymous | TrustRadius Reviewer

RingCentral Video

  • It helps us create a better picture of the goals and updates that we need to do to our everyday activities, not relying on emails that may or may not be clear.
  • It's easy for everyone to join and we can coach in a more personal way.
Anonymous | TrustRadius Reviewer

Pricing Details

Dialpad Meetings (formerly UberConference)

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Dialpad Meetings (formerly UberConference) Editions & Modules

Edition
Free$01
Business$201
  1. per month
Additional Pricing Details

RingCentral Video

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

RingCentral Video Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Dialpad Meetings (formerly UberConference)
8.5
RingCentral Video
8.0

Likelihood to Renew

Dialpad Meetings (formerly UberConference)
6.0
RingCentral Video

Usability

Dialpad Meetings (formerly UberConference)
10.0
RingCentral Video
10.0

Support Rating

Dialpad Meetings (formerly UberConference)
8.5
RingCentral Video
10.0

Add comparison