What users are saying about
177 Ratings
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Score 8.5 out of 100
15 Ratings
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Score 8.5 out of 100

Feature Set Ratings

  • Dialpad Meetings ranks higher in 3 feature sets: Performance & Compatibility of Online Events Software, Screen Sharing, Online Meetings / Events

Performance & Compatibility of Online Events Software

8.6

Dialpad Meetings

86%
8.5

RingCentral Video

85%
Dialpad Meetings ranks higher in 4/4 features

High quality audio

8.8
88%
44 Ratings
8.8
88%
8 Ratings

High quality video

9.0
90%
42 Ratings
8.6
86%
8 Ratings

Low bandwidth requirements

7.5
75%
39 Ratings
N/A
0 Ratings

Mobile support

8.9
89%
36 Ratings
8.2
82%
8 Ratings

Screen Sharing

9.0

Dialpad Meetings

90%
8.3

RingCentral Video

83%
Dialpad Meetings ranks higher in 2/2 features

Desktop sharing

9.0
90%
43 Ratings
8.3
83%
8 Ratings

Whiteboards

9.0
90%
13 Ratings
N/A
0 Ratings

Online Meetings / Events

8.5

Dialpad Meetings

85%
8.2

RingCentral Video

82%
Dialpad Meetings ranks higher in 5/5 features

Calendar integration

8.3
83%
35 Ratings
7.6
76%
8 Ratings

Meeting initiation

8.8
88%
41 Ratings
N/A
0 Ratings

Integrates with social media

8.2
82%
14 Ratings
N/A
0 Ratings

Record meetings / events

8.7
87%
24 Ratings
8.7
87%
7 Ratings

Slideshows

8.4
84%
23 Ratings
N/A
0 Ratings

Online Events Collaboration

8.5

Dialpad Meetings

85%

RingCentral Video

Feature Set Not Supported
N/A
Dialpad Meetings ranks higher in 3/3 features

Live chat

8.9
89%
27 Ratings
N/A
0 Ratings

Audience polling

8.8
88%
8 Ratings
N/A
0 Ratings

Q&A

7.9
79%
16 Ratings
N/A
0 Ratings

Online Events Security

8.8

Dialpad Meetings

88%

RingCentral Video

Feature Set Not Supported
N/A
Dialpad Meetings ranks higher in 3/3 features

User authentication

9.0
90%
30 Ratings
N/A
0 Ratings

Participant roles & permissions

8.9
89%
28 Ratings
N/A
0 Ratings

Confidential attendee list

8.3
83%
19 Ratings
N/A
0 Ratings

Attribute Ratings

  • Dialpad Meetings is rated higher in 1 area: Likelihood to Recommend
  • RingCentral Video is rated higher in 2 areas: Usability, Support Rating

Likelihood to Recommend

8.3

Dialpad Meetings

83%
101 Ratings
8.1

RingCentral Video

81%
8 Ratings

Likelihood to Renew

5.9

Dialpad Meetings

59%
2 Ratings

RingCentral Video

N/A
0 Ratings

Usability

8.2

Dialpad Meetings

82%
2 Ratings
10.0

RingCentral Video

100%
2 Ratings

Support Rating

7.7

Dialpad Meetings

77%
78 Ratings
10.0

RingCentral Video

100%
1 Rating

Likelihood to Recommend

Dialpad

I cannot think of a scenario where it would be inappropriate however this service is highly appropriate for any occasion. It is well suited as a drop in add-on for Outlook calendars and addition to any other scheduling software you might use. It can even set meeting times using multiple time zones for users who may be in differing locales so nobody is confused as to the time to join.
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RingCentral

I would recommend RingCentral Video if a user or company is currently using RingCentral Meetings and is concerned with the security implications of using a Zoom-based platform. I would also recommend it if they are using O365 or G Suite presently. I would not recommend RingCentral Video if they are using MS Exchange on-prem. RingCentral Video is not as good as RingCentral Meetings, at present. It's also not as good as other meeting software, such as Cisco Webex.
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Pros

Dialpad

  • No passcodes are very convenient and so easy to transfer someone into it. Our partner firms have on more than one occasion ask us for a recommendation because theirs is not as dependable.
  • We use the online portion frequently as well. It's nice to see who joined and when and to see where they are calling from. It's nice to have the ability to lock the conference call down again without the use of a passcode just a simple click of the mouse.
  • The interface is incredibly user friendly and anyone with just a basic computer understanding can customize their uberconference line.
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RingCentral

  • Audio quality is always good if we have good internet.
  • Sharing the screen is easy and simple for every user.
  • Reliability, as all the conference software we need to make sure it's there whenever we need it.
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Cons

Dialpad

  • They've recently undergone a facelift which is nice, but I've found it more difficult for potential customers to connect to their computer audio. I might be missing where to find the instructions, but lately we've been having some trouble with this.
  • While the screen share function as the presenter is easy, if I ask potential customers to share screen, they are required to go through a few steps. This is okay for folks who are good with tech, but many potential customers have trouble with the download. We've been using the free version - the paid version might eliminate this problem, although I'm not sure.
  • Another function they've added with the facelift is the ability to show your face via the webcam. I can see this being a nice feature but we often present from a coffee shop or even our cars, and some of our potential customers aren't in a place where they'd like to show their face. It's easy for most folks to disable the camera but some who aren't great with tech don't know how to do this. One of the things we've always liked about UberConference is it's simplicity and this just added an extra step. I wish there was a setting for us to disable this option but there doesn't seem to be.
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RingCentral

  • Sometimes, RingCentral Video does not allow users to join a call without the desktop/mobile app.
  • Call recording data is limited to past six months only.
  • The new desktop has some glitches.
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Pricing Details

Dialpad Meetings

Starting Price

$20 per month

Editions & Modules

Dialpad Meetings editions and modules pricing
EditionModules
Free01
Business$202

Footnotes

  1. per month
  2. per month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

RingCentral Video

Starting Price

Editions & Modules

RingCentral Video editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    Dialpad

    UberConference is more expensive than some of its competitors and we have not found a real advantage to using UberConference over certain less-expensive applications. UberConference charges per month per organizer and those costs add up quickly, so we will be moving forward with a more budget-friendly option in the coming months.
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    RingCentral

    No answers on this topic

    Usability

    Dialpad

    The interface is intuitive and stupidly simple, no complicated sub-menus or configuration settings. Easy to create a meeting space and then have others join with a link or dial-in PIN on the free tier. On the paid tier it's even easier with PIN-less joining and automatic reminder calls to get participants to join.
    Read full review

    RingCentral

    Ring Central is very easy to navigate and schedule meetings with this. I have tried other video platforms for meetings but they aren't as easy to navigate.
    Read full review

    Support Rating

    Dialpad

    I haven't needed support for the most part, which is a positive for Highfive. It's intuitive and most features are straightforward to use. In the one instance that I did contact them, it took them longer then expected to respond, but they were able to answer my question once they did.
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    RingCentral

    Did not require support
    Read full review

    Alternatives Considered

    Dialpad

    I have enjoyed using Dialpad Meetings for years mainly due to the following: I feel the cost more than justifies the product It has a very simple user interface that all participants on conferences find easy to use Clear, responsive audio and video quality Dialpad Meetings does not try and overstuff its product with hundreds of features that most people will find useless. It sticks to its main product path and keeps improving upon it. Enjoy their customer support
    Read full review

    RingCentral

    RingCentral Video works basically as well as Google, Skype, and Zoom, however, those apps are more well known and much more industry standards. That is why we prefer them however we do use RingCentral as the backup and for some clients who prefer it for one reason or another. It is firmly on the second tier of options, but it is solid nonetheless.
    Read full review

    Return on Investment

    Dialpad

    • Our teams use this every day. It makes it easy to meet with clients and share a screen and display analytics.
    • Some of my clients thought that they need to register first to be able to contact me. It's bad that they are not notified in any way that it's enough just to enter its names and that's it.
    Read full review

    RingCentral

    • It gets the job done and we have probably saved a nominal amount bc we use other features as well compared to competitors
    Read full review

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