Dialpad Ai Meetings vs. Skype for Business, now part of Microsoft Teams

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dialpad Ai Meetings
Score 7.8 out of 10
N/A
Dialpad Ai Meetings is a web conferencing platform with document management capability that integrates with third-party applications such as Google Drive, LinkedIn, Evernote, and Dropbox. It includes features such as screen sharing, call controls, call recording, and a mobile application.
$20
per month
Skype for Business, now part of Microsoft Teams
Score 7.5 out of 10
N/A
Skype for Business was an online messaging and conferencing tool, now superseded by Microsoft Teams.N/A
Pricing
Dialpad Ai MeetingsSkype for Business, now part of Microsoft Teams
Editions & Modules
Free
$0
per month
Business
$20
per month
No answers on this topic
Offerings
Pricing Offerings
Dialpad Ai MeetingsSkype for Business, now part of Microsoft Teams
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Dialpad Ai MeetingsSkype for Business, now part of Microsoft Teams
Considered Both Products
Dialpad Ai Meetings
Chose Dialpad Ai Meetings
I prefer UberConference against Skype as it gives multiple advantages like flawless conference experience, new improved user interface, easy to use, very fast, lag free calls and screen sharing, sharing files is very convenient and fast when compared to Skype.
They are …
Chose Dialpad Ai Meetings
They all have a free version. They all have clear audio and video. Skype has unlimited amount of time allowed where Zoom and now UberConference limit your calls to 45 minutes and then they just cut out.
Chose Dialpad Ai Meetings
Zoom is the winner of the space in my mind. It has all the features I want, works reliably, and the price is okay. Skype is a dumpster fire, has definite failures, and is a nightmare to admin. Hangouts is only suited to small companies and lacks recording, which is crucial.
Chose Dialpad Ai Meetings
UberConference seems to be a more user-friendly program that the alternatives, GoToMeeting and GoToWebinar. The overall user experience on the program is much better than the darker look of the alternative programs.
Chose Dialpad Ai Meetings
UberConference has its place. Skype integrates with Outlook and Microsoft Office 365, but if you don't use those services UberConference is a great stand alone service. WebEx is very costly and is difficult to deal with.
Skype for Business, now part of Microsoft Teams
Chose Skype for Business, now part of Microsoft Teams
Skype is a solid product, but in comparison to the other tools on the market (mainly the 3 we have used being UberConference, Zoom, and Join.e), it is significantly overpriced. The power of Skype for Business is extreme, however, they are all great at this point and it has no …
Chose Skype for Business, now part of Microsoft Teams
Most people are familiar with Skype (having personally used it), and Skype for Business has an approachable learning curve. It's also functional across multiple platforms and well-supported for smartphones, which makes it an easy choice when onboarding new clients/vendors. It …
Top Pros
Top Cons
Features
Dialpad Ai MeetingsSkype for Business, now part of Microsoft Teams
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Dialpad Ai Meetings
8.9
49 Ratings
11% above category average
Skype for Business, now part of Microsoft Teams
7.6
192 Ratings
5% below category average
High quality audio8.149 Ratings8.0188 Ratings
High quality video9.846 Ratings7.7183 Ratings
Low bandwidth requirements8.944 Ratings6.6180 Ratings
Mobile support8.941 Ratings8.0144 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Dialpad Ai Meetings
8.9
48 Ratings
11% above category average
Skype for Business, now part of Microsoft Teams
8.5
189 Ratings
7% above category average
Desktop sharing9.848 Ratings8.8189 Ratings
Whiteboards8.017 Ratings8.3119 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Dialpad Ai Meetings
8.8
49 Ratings
8% above category average
Skype for Business, now part of Microsoft Teams
7.8
186 Ratings
5% below category average
Calendar integration9.840 Ratings8.0172 Ratings
Meeting initiation9.847 Ratings8.1180 Ratings
Integrates with social media5.816 Ratings7.882 Ratings
Record meetings / events9.029 Ratings7.6141 Ratings
Slideshows9.925 Ratings7.7113 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Dialpad Ai Meetings
8.9
31 Ratings
6% above category average
Skype for Business, now part of Microsoft Teams
8.6
171 Ratings
3% above category average
Live chat8.930 Ratings9.2169 Ratings
Audience polling7.810 Ratings8.592 Ratings
Q&A9.918 Ratings8.192 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Dialpad Ai Meetings
9.1
36 Ratings
9% above category average
Skype for Business, now part of Microsoft Teams
8.1
154 Ratings
3% below category average
User authentication9.034 Ratings8.2140 Ratings
Participant roles & permissions9.932 Ratings7.9146 Ratings
Confidential attendee list8.320 Ratings8.1108 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
Dialpad Ai Meetings
8.5
55 Ratings
0% below category average
Skype for Business, now part of Microsoft Teams
-
Ratings
Video conferencing8.134 Ratings00 Ratings
Audio conferencing8.255 Ratings00 Ratings
Video screen sharing9.126 Ratings00 Ratings
Instant messaging8.717 Ratings00 Ratings
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Dialpad Ai MeetingsSkype for Business, now part of Microsoft Teams
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Score 9.5 out of 10
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Score 9.5 out of 10
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Score 8.3 out of 10
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User Ratings
Dialpad Ai MeetingsSkype for Business, now part of Microsoft Teams
Likelihood to Recommend
9.0
(107 ratings)
8.6
(195 ratings)
Likelihood to Renew
9.1
(3 ratings)
9.0
(7 ratings)
Usability
8.2
(2 ratings)
9.0
(14 ratings)
Support Rating
7.7
(39 ratings)
8.5
(40 ratings)
Implementation Rating
-
(0 ratings)
7.0
(2 ratings)
User Testimonials
Dialpad Ai MeetingsSkype for Business, now part of Microsoft Teams
Likelihood to Recommend
Dialpad
I cannot think of a scenario where it would be inappropriate however this service is highly appropriate for any occasion. It is well suited as a drop in add-on for Outlook calendars and addition to any other scheduling software you might use. It can even set meeting times using multiple time zones for users who may be in differing locales so nobody is confused as to the time to join.
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Microsoft
Skype is useful for collaborations across distances, including work from home, as well as a more convenient way to communicate with a large group of people. Skype is also useful to communicate with specific parties quickly, rather than relying on cellular service in areas where not as available. Skype is less useful if the team does not use computers , tablets, smartphones, etc in daily workflow as it would rarely be used.
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Pros
Dialpad
  • No passcodes are very convenient and so easy to transfer someone into it. Our partner firms have on more than one occasion ask us for a recommendation because theirs is not as dependable.
  • We use the online portion frequently as well. It's nice to see who joined and when and to see where they are calling from. It's nice to have the ability to lock the conference call down again without the use of a passcode just a simple click of the mouse.
  • The interface is incredibly user friendly and anyone with just a basic computer understanding can customize their uberconference line.
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Microsoft
  • Instant messaging to anyone who we know only by name/email. Even if they're offline, they get the message in missed convos and a notification automatically goes to them via Outlook mail. All conversations are saved and accessible via Outlook.
  • Video and voice calls are a norm in the WFH scenario, and an average employee has around 4-5 calls a day. Skype gives notifications for upcoming meetings, allows easy scheduling via outlook calendar, and its audio/video quality [is] reasonably good compared to the amount of data it consumes.
  • Status availabilities - in the WFH scenario, you could be off for lunch, out of office, busy, sharing screens - and might not want to be disturbed. Skype allows you to do that, and in case you're off, ensures that you know that you have missed messages.
  • Screen sharing - we have to share screens at least once or twice a day with a coworker when working on some issues/features, and Skype easily lets us do that. One of the best things about Skype is that the screen can be shared without being on a video/voice call - which is of immense advantage because oftentimes, you could prefer sharing the screen, while it [is] too noisy to talk.
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Cons
Dialpad
  • They've recently undergone a facelift which is nice, but I've found it more difficult for potential customers to connect to their computer audio. I might be missing where to find the instructions, but lately we've been having some trouble with this.
  • While the screen share function as the presenter is easy, if I ask potential customers to share screen, they are required to go through a few steps. This is okay for folks who are good with tech, but many potential customers have trouble with the download. We've been using the free version - the paid version might eliminate this problem, although I'm not sure.
  • Another function they've added with the facelift is the ability to show your face via the webcam. I can see this being a nice feature but we often present from a coffee shop or even our cars, and some of our potential customers aren't in a place where they'd like to show their face. It's easy for most folks to disable the camera but some who aren't great with tech don't know how to do this. One of the things we've always liked about UberConference is it's simplicity and this just added an extra step. I wish there was a setting for us to disable this option but there doesn't seem to be.
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Microsoft
  • Probably the biggest area is the video element as it has historically struggled in this area.
  • The need to be forced to federate with another organisation by providing yours and enabling the other organisation settings is a bit tedious but once done, allows for simple collaboration between third-parties.
  • Functionality wise, as it's an older product and being superseded by MS Teams, it feels as if it's run its course but was very good for what it does/did at the time.
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Likelihood to Renew
Dialpad
UberConference is more expensive than some of its competitors and we have not found a real advantage to using UberConference over certain less-expensive applications. UberConference charges per month per organizer and those costs add up quickly, so we will be moving forward with a more budget-friendly option in the coming months.
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Microsoft
The software is simple to install and configure. It is rather simple to explain for correct use. It is possible to profile users for the different functions offered. It is integrated quite completely with Outlook and with Active Directory security. It performs all communication functions well with one or more interlocutors and the possibility of granting control of your computer is convenient.
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Usability
Dialpad
The interface is intuitive and stupidly simple, no complicated sub-menus or configuration settings. Easy to create a meeting space and then have others join with a link or dial-in PIN on the free tier. On the paid tier it's even easier with PIN-less joining and automatic reminder calls to get participants to join.
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Microsoft
Very easy to use. Even though Microsoft Teams has a lot of features and integrations, as a user I feel completely comfortable on finding what I need, getting information about the app extensions and using them. It's a very comprehensive tool, intuitive design and does not make me feel tired to be using it. I am glad with the current experience.
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Support Rating
Dialpad
I haven't needed support for the most part, which is a positive for Highfive. It's intuitive and most features are straightforward to use. In the one instance that I did contact them, it took them longer then expected to respond, but they were able to answer my question once they did.
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Microsoft
I have only had to reach out to the Support team at Skype for Business once with an issue, and I was pleasantly surprised and encouraged by the quickness and thoroughness of their response. The wait time was short and my question was dealt with politely and clearly, so I would say the support team has it together.
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Implementation Rating
Dialpad
No answers on this topic
Microsoft
Skpe for business is utilized company wide in regards to my company. Everyone not only uses it, but uses it often. It is an effective way of communicating. It also integrates very nicely with outlook and all conversation history is pushed to a folder within the outlook system. We also have it so that if someone misses a message, they are sent an email reminder saying that there is a message that went unread.
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Alternatives Considered
Dialpad
I have enjoyed using Dialpad Meetings for years mainly due to the following: I feel the cost more than justifies the product It has a very simple user interface that all participants on conferences find easy to use Clear, responsive audio and video quality Dialpad Meetings does not try and overstuff its product with hundreds of features that most people will find useless. It sticks to its main product path and keeps improving upon it. Enjoy their customer support
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Microsoft
For the below reason I will always choose this app over its competitors: Better audio and video quality, Little to no disconnections or freezing when on a call/video conference Integrates well with mailbox/ calendar/ one drive, and SharePoint is easy to use
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Return on Investment
Dialpad
  • Our teams use this every day. It makes it easy to meet with clients and share a screen and display analytics.
  • Some of my clients thought that they need to register first to be able to contact me. It's bad that they are not notified in any way that it's enough just to enter its names and that's it.
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Microsoft
  • We almost lost our biggest client because of the poor performance early on in our implementation...the online meetings were poor quality for audio and bandwidth refreshing
  • Many of the employees in our company disliked the quality so much, they started to sign up for free Cisco WebEx accounts to use instead
  • The majority of employees in our company lost trust in our CTO because of his decision to switch from Cisco WebEx to Skype for Business
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ScreenShots