Dialpad Ai Voice (formerly Dialpad Talk) is a cloud communications UCaaS platform that provides users with integrated voice, video, and messaging capabilities from one unified interface. It integrates with the vendor's web conferencing product, UberConference, as well as with G Suite, Microsoft Office 365, Salesforce, LinkedIn, Okta, and Zendesk.
$20
per user/per month
Nextiva Business Phone Service
Score 9.1 out of 10
N/A
Nextiva is a business communications platform that includes a VoIP solution, CRM software, BI software, cloud storage, phone and device rentals, email marketing automation software, and a contact center solution. These products can be purchased individually or together.
$18.95
per month
Pricing
Dialpad Ai Voice
Nextiva Business Phone Service
Editions & Modules
Standard
$20.00
per user/per month
Pro
$30.00
per user/per month
Enterprise
Contact sales team
Essential
$23.95
Per User Per Month
Professional
$27.95
Per User Per Month
Enterprise
$37.95
Per User Per Month
Ultimate
$67.95
Per User Per Month
Offerings
Pricing Offerings
Dialpad Ai Voice
Nextiva Business Phone Service
Free Trial
No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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More Pricing Information
Community Pulse
Dialpad Ai Voice
Nextiva Business Phone Service
Considered Both Products
Dialpad Ai Voice
Verified User
Director
Chose Dialpad Ai Voice
We selected dialpad as we thought it was a stronger product for our business but now we are not sure if we made the right decision
Dialpad might not be the cheapest option, however, when it comes to reliability is top notch, other phone system providers may offer a comprehensive suite of services unifying CRM, Chat and Phones. Where Dialpad excels is the adoption of Artificial Intelligence for several of …
We used Nextiva for several years as our main VoIP Phone solution. The system was reliable but the software is nowhere near as user friendly.. It is night and day and is the main reason we switched. You need a degree in Nextiva's platform to be able to make changes to your call …
Verified User
Manager
Chose Dialpad Ai Voice
Dialpad has way more services and the chat-to-text feature so we can reread anything that was misconstrued is a great feature. The connection with Nextiva wasn't reliable and the service was more expensive. Also Dialpad's customer service is so much better, they are so quick to …
Nextiva was much more confusing and more expensive. IT was nearly impossible for me to make changes to my account or auto attendant. When I saw Dialpad had a more user friendly interface, I switched immediately. We are very glad that we did. Nextiva has been around longer, …
They never kick my employees off duty for missing a call, therefore they dont miss anymore for going off duty accidentally. Users have different issues that Dialpad Talk support has not been able to resolve
Licensed Independent Insurance Broker Specializing in Medicare
Chose Dialpad Ai Voice
Lower price and fewer glitches, better features, and more user friendly. I used to have another company that took hours to get someone on the phone for support. With Dialpad Talk, I have someone in an instant and they are very helpful. Never once had any glitches, unlike other …
HORRIBLE HORRIBLE HORRIBLE. You need an inhouse IT department to manage Nextiva. HORRIBLE customer service, HORRIBLE quality in the audio and video service. HORRIBLE HORRIBLE HORRIBLE.
At the time (over 3 years ago) Dialpad was the only cloud-based VOIP vendor that offered this wealth of features, modern design, and highly active change log. Now that other vendors have caught up there's less and less reason to use Dialpad so I can no longer recommend it to …
The number one standout for Dialpad is its ease of use. 30 minutes at most to configure. With the competition, you cannot even get done with the "introductory" phone call in that time.
The second standout is the price. The price per line provides a much better value.
Nextiva was able to price match us and provide the best customer service for technical setup. Nextiva also stacked up well in terms of service quality and sales responsiveness.
Among all of the other PBX solutions I've ever worked with, Nextiva is by far the easiest and most efficient to install, implement, and service. The tech support and onboarding teams are amazing as well. I hold certifications on over 10 PBX systems, but this one is the best …