What users are saying about
2 Ratings
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Top Rated
340 Ratings
2 Ratings
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Score 10 out of 100

SalesLoft

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Top Rated
340 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

DialSource

Dialsource is great for any application where the business is using Salesforce.com. It helps with the dialing of the phone, leaving preset voicemails, speeding up the client call back response time and documenting client interaction in Salesforce.com. I recommend it to my realtor partners, and their teams, as a way to create more business contacts and interactions.
Mark Coffman | TrustRadius Reviewer

SalesLoft

SalesLoft is well suited for sales reps like me who email and make calls frequently throughout the day. I would also recommend this tool to those of us who want to organize their activities and regularly set up touchpoints for reach-outs in the future. It is much easier to use SalesLoft to automate processes than having 1000 sticky notes or planner reminders that help you remember to email or call someone. It is also a HUGE lifesaver when booking meetings because you can send availability with a few clicks and set default calendar messages, right in the tool.
Sephora Hibbler | TrustRadius Reviewer

Pros

DialSource

  • Best telephony of any tool
  • Backend automation pre-call and post-call that save reps a ton of admin time.
  • Inbpound lead matching by phone number inside of Salesforce
Rob Morris | TrustRadius Reviewer

SalesLoft

  • SalesLoft integrates with Salesforce & other sales applications like Linkedin Sales Navigator very well to provide insights & information on prospects or customers as part of the outreach when in Salesloft & emailing/messaging.
  • Salesloft provides additional add-ons and features like Owler & CrystalKnows to provide more insights into companies & prospects and how to either speak to them or discuss pertinent information with them.
  • Salesloft makes it easy to use it's outreach/emails with simple ways to import clients via csv or has ways to easily integrate into Sfdc to sync data and to provide visibility into duplicate prospects or clients as well. If there was only a way to filter out duplicate cadences & having contacts only be able to be part of one cadence at a time would be great.
Tina Lai | TrustRadius Reviewer

Cons

DialSource

  • I don't see any areas of improvement at this time.
Mark Coffman | TrustRadius Reviewer

SalesLoft

  • The Salesforce integration has never worked exactly as I'd like it to, leading to several frustrations. The product and customer success team have been diligent addressing concerns and talking through product updates, but I don't feel the core problem has been addressed. Essentially, SalesLoft maintains a separate database of contact and account records imported via the integration from Salesforce. This means that when a contact is updated in Salesforce, it may not automatically update in SalesLoft, meaning company names can be incorrect, contacts can be attached to the wrong account, and so on. My best practice is typically to just reimport (and therefore force an update) of any contacts I want to reach out to from Salesforce.
Joey Backs | TrustRadius Reviewer

Likelihood to Renew

DialSource

No score
No answers yet
No answers on this topic

SalesLoft

SalesLoft 5.5
Based on 2 answers
The renewal really depends on who the client is. SalesLoft works for some clients better than others.
Meredith Walter | TrustRadius Reviewer

Usability

DialSource

No score
No answers yet
No answers on this topic

SalesLoft

SalesLoft 8.0
Based on 1 answer
SalesLoft is a fantastic product that will be extremely helpful to any Sales Rep looking to organize their information and stay one step ahead. While it has its shares of quirks and bugs it proves to be an awesome tool for anyone that is in the sales industry.
Sam Knight | TrustRadius Reviewer

Support Rating

DialSource

DialSource 10.0
Based on 1 answer
If I have an issue with the interface between Salesforce.com and Dialsource, usually the Support team is reaching out to me to let me know the connection between the two programs has been altered or disconnected before I even get a chance to realize it myself.
Mark Coffman | TrustRadius Reviewer

SalesLoft

No score
No answers yet
No answers on this topic

Alternatives Considered

DialSource

DialSource Telephony is way better than the others: no delay, no static, clear consistent voice quality.
Rob Morris | TrustRadius Reviewer

SalesLoft

SalesLoft is a competitor to InsideSales.com. I love the native integrations InsideSales provides, but I more love the account based targeting that SalesLoft better supports. If you want a more direct integration where you can use automation features within Salesforce, InsideSales is much better. But if you need more automation and not caring if it's native or not in SFDC, SalesLoft is much better
Corey Calder | TrustRadius Reviewer

Return on Investment

DialSource

  • Return on investment was almost immediate for us.
  • The time savings along plus the process alignment are home runs
Rob Morris | TrustRadius Reviewer

SalesLoft

  • SalesLoft has enabled out sales team to have a more effective outreach strategy which has positively impacted the bottom line. Great return on our investment.
  • Our customer success team uses the product and it allows them to engage with our clients in a more interactive way.
  • Every member of the team has seen significant increases in efficiency. We have more activities happening daily with SalesLoft than we ever did before.
Sean Lunkenheimer | TrustRadius Reviewer

Screenshots

Pricing Details

DialSource

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

SalesLoft

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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