5 Ratings
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Score 8.3 out of 100
2 Ratings
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Score 7.3 out of 100

Likelihood to Recommend

Digimind Intelligence

It is highly recommended to work with Digimind Social if you are looking to work on social listening. The platform is really powerful and the support team is great too, but it is a must to have some experience working with this type of tools and also a good idea of which results are you looking for and why.
Lucas Diorio | TrustRadius Reviewer

Kantar Key Opinion Leader (KOL) Identification and Mapping

  • It is best suited for benchmarking studies.
  • For market segmentation in order to deep dive and research on different customer base
  • Used to identify the customer experience in order to map the different areas of improvement.
  • We can study the pain points and concerns on each market segmentation in order to add value to the ongoing business
Priya Banerjee | TrustRadius Reviewer

Pros

Digimind Intelligence

  • Monitoring the web - upon thousands and thousands of sources can be monitored at the same time as well as new sources discovered by utilising the tools digimind offers
  • Content management - store all of your data within the portal and access from any location with internet access or use the "push mail" feature to have a daily or weekly summary of news sent directly to your email inbox.
  • Managing the news via newsletters and extranet sites - within minutes you can automate a specific newsletter and tailor it for the relevant audience. Extranets can also be set up to view the news online as well as to store it to be viewed at a later time.
  • Source discovery - Digimind now offers ways in which to find new sources for specific topics and quickly add them to your search agents so you can continue to monitor them
Jonathan Fairbank | TrustRadius Reviewer

Kantar Key Opinion Leader (KOL) Identification and Mapping

No answers on this topic

Cons

Digimind Intelligence

  • We would love to see the sentiment on the comments of our social media posts, but also on the other brands too. But at the moment we understand that is not being possible because of the separation between private and public information.
Lucas Diorio | TrustRadius Reviewer

Kantar Key Opinion Leader (KOL) Identification and Mapping

No answers on this topic

Likelihood to Renew

Digimind Intelligence

Digimind Intelligence 9.1
Based on 1 answer
After using Digimind for many years, it has become an integral part of our business intelligence process.We have developed our platform over this time with the help of the Digimind team and are very happy with the level of support we receive.
Jonathan Fairbank | TrustRadius Reviewer

Kantar Key Opinion Leader (KOL) Identification and Mapping

No score
No answers yet
No answers on this topic

Alternatives Considered

Digimind Intelligence

The intelligence module of Khoros allows you to track on every social media network the accounts that you want to take a look at. But when analyzing the benchmark, Digimind Intelligence also gives you the chance to take a bigger look at what is going on outside social media, being able to upload any kind of sources (websites, blogs, among others).
Lucas Diorio | TrustRadius Reviewer

Kantar Key Opinion Leader (KOL) Identification and Mapping

  • Being market leader and rich data visualization power.
  • Use it as an industry standard. Better market research capabilities to derive more meaningful reporting.
  • Customer service is easy to reach out to. Queries are answered and support is always provided.
  • Provide better storyline and helps in narrating inputs to senior leadership teams.
Priya Banerjee | TrustRadius Reviewer

Return on Investment

Digimind Intelligence

  • It provides us with meaningful insights about what's going on with our brand and benchmark around the network.
  • It allows us to track crisis easily because of the power of the platform and the configuration that we once established.
Lucas Diorio | TrustRadius Reviewer

Kantar Key Opinion Leader (KOL) Identification and Mapping

No answers on this topic

Pricing Details

Digimind Intelligence

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Kantar Key Opinion Leader (KOL) Identification and Mapping

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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