What users are saying about
3 Ratings
5 Ratings
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Score 5 out of 100
3 Ratings
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Score 7.7 out of 100

Likelihood to Recommend

Digimind Social

Très utile pour suivre l'évolution de son e-réputation.Conseillé aux grandes et moyennes entreprises.Serait surfait pour une petite entreprise.[Very useful for monitoring online reputation.
Recommended for medium and large enterprises.
It would be overkill for a small business.]
David Labouré | TrustRadius Reviewer

Pulsar

I think that Pulsar is a good tool for brands or agencies who have a set list of competitors or subbrands that they are looking to do a monthly/weekly comparison of engagement metrics. When you have the brand account inputted, the data is shown in a visually tangible way and easy to comprehend.
Anonymous | TrustRadius Reviewer

Pros

Digimind Social

  • Digimind Social is extremely intuitive and easy to use, and requires little time and training to get up and running. The dashboard is very well designed – all the data insights you need are in one place, you don’t need to wade through many pages to find the information you need.
  • Top Reputation is a great feature in that it gives you a view into what people are searching for but don’t yet have answers to; this is something you don’t find in other social media monitoring tools but can deliver a lot of value to communications users when compared with the results from social channels. For instance, Top Reputation can help you identify any issues that online audiences are having before they reach social channels, and also help you shape campaigns to match emerging tastes of consumers.
Elissa Ehrlich | TrustRadius Reviewer

Pulsar

  • Track engagements over time
  • Easy to use interface
  • Modern and updated display
Anonymous | TrustRadius Reviewer

Cons

Digimind Social

  • Like any other tool the sentiment analysis can always be improved.
Joerg Niessing | TrustRadius Reviewer

Pulsar

  • Unfortunately, when exporting data it is often hard to read in an easy format.
  • I've used other tools where you can get historical data once you put into the tool but Pulsar cannot do that.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Digimind Social

Digimind Social 8.4
Based on 4 answers
I am very satisfied by the flexibility that Digimind Social offers for my purposes. It is a great tool to generate novel insights that managers can act on in order to meet strategic goals. I also like the comprehensive approach the tool use, and I like the fact that it can be customized for different purposes (i.e., you can "train" the tool to become more "intelligent" in what it tracks and how it is coded)
David Dubois | TrustRadius Reviewer

Pulsar

No score
No answers yet
No answers on this topic

Usability

Digimind Social

No score
No answers yet
No answers on this topic

Pulsar

Pulsar 7.0
Based on 1 answer
Pulsar is not a complex tool by any means. The interface is updated and comprehensive, and I've used multiple tools in the past where the interface was very outdated and exporting data was often a difficult process since it was not well organized. The tool works well in visualizing complex data.
Anonymous | TrustRadius Reviewer

Support Rating

Digimind Social

No score
No answers yet
No answers on this topic

Pulsar

Pulsar 8.0
Based on 1 answer
I have not had to reach out to Pulsar support before but my coworkers have and said the support was good.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Digimind Social

  • Meilleur résultat dans les mentions remontées
  • Moins de bruit
  • Fonctionnalités additionnelles de meilleure qualité et moins gadget
  • Un coût mieux maîtrisé par rapport à notre besoin
[Best results are surfaced
Less noisy
Very high quality, non gimmicky, additional functionality
Better value with respect to our needs]
David Labouré | TrustRadius Reviewer

Pulsar

I think that Pulsar is one of the more updated platforms that I have used and the metrics exported/shown in the dashboard are accurate. I think that some tools report inaccurate metrics gathered from social media platforms due to the new APIs, something that often causes confusion and lack of clarity.
Anonymous | TrustRadius Reviewer

Return on Investment

Digimind Social

  • As a PR and social media firm representing clients in the very fast-paced tech industry, it’s important that we have a real-time, comprehensive view into what online audiences are saying about our clients so we can quickly share results with them, as well as any areas of concern. Digimind Social does this for us better than other tools we have used. The one-click reporting capabilities substantially streamlines our reporting processes.
  • Digimind also offers the ability to customize your dashboard. This is helpful because just as our clients vary, so do their needs for analytics. Digimind allows us to see exactly what we need for each of our clients at a glance.
Elissa Ehrlich | TrustRadius Reviewer

Pulsar

  • Input into our algorithm for brand strength and stature
  • Quick engagement tracking
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Digimind Social

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Digimind Social Editions & Modules

Additional Pricing Details

Pulsar

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Pulsar Editions & Modules

Edition
TRAC (starter package)$1,2001
  1. 150,000 mentions
Modules
CORE (starter package)$4501
  1. Other
Additional Pricing Details
Prices listed are on a 'starting from' basis. All TRAC packages have unlimited user log-ins, unlimited search queries and are charged on the amount of mentions pulled in. Bespoke packages are available.

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