What users are saying about
6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 7.8 out of 100
Based on 6 reviews and ratings
26 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 8.7 out of 100
Based on 26 reviews and ratings
Likelihood to Recommend
Digimind Social
It is highly recommended to work with Digimind Social if you are looking to work on social listening. The platform is really powerful and the support team is great too, but it is a must to have some experience working with this type of tools and also a good idea of which results are you looking for and why.
Social Media Manager
GTBAutomotive, 10,001+ employees
Talkwalker
- Track your company's mentions on the web- Spy on your competition- Track your mentions- Stay in-the-know by tracking the industry news and keywords- Source the backlink opportunities
Digital Marketing Manager
CrossCapComputer Software, 51-200 employees
Pros
Digimind Social
- Qualité des mentions affichées avec peu de bruit et très peu de perte [Good mentions with low noise and very little loss]
- Les nombreuses sources différentes disponibles [Many different sources available]
- Les fonctionnalités additionnelles très intéressantes [Very useful additional capabilities]
Digital Corporate Communications & Social Media Manager
RTS - radio télévision suisseBroadcast Media, 1001-5000 employees
Talkwalker
- Truly global listening platform - monitor a deep range of media types from all over the world. Particularly strong in supporting competitive monitoring and analysis briefs across regions and countries. It monitors content in original language which I believe is a very strong monitoring factor.
- Easy to use yet powerful dashboard visualisations - the dashboard interface is among the best I have seen. While it can accomplish many things, and under the hood is a very powerful and complex tool, the user interface is very intuitive, slick, quick and packed with all the KPIs you could want.
- Customisation of the tool is a great feature. You can build your own dashboard and reporting spaces to suit your needs. You can schedule alerts from the system in a variety of outputs to keep you up to date with the latest events.
- Customer support & technological advancement - the team at Talkwalker are highly proficient, always willing to support our every need, however big or small. Talkwalker aim to release around 4 software updates each year which means the platform is always full of the latest data visualisations and monitoring technologies
- Having 'traditional' media monitored alongside social as well as owned media assets in one dashboard space is invaluable to help brands understand where their media footprint lies and how they perform in each media set, relative to the others.
- AI - Talkwalker has introduced greater AI capabilities recently which means the capability of the tool in monitoring is ever-increasing, and the accuracy of targeting content and sentiment analysis is improving. The Visual Insights and image recognition technology is a really strong feature, and a very welcome addition to the monitoring aspect
Senior Strategist
Ebiquity plcMarketing and Advertising, 501-1000 employees
Cons
Digimind Social
- At this time, it’s hard to find any area of improvement for Digimind Social, especially after having used other tools, which are clunky and require more manual work to zero in on the information you need. The sentiment analysis is a tricky task for any tool and while Digimind Social is better at it than others, we hope they continue to hone its capabilities and are able to analyze a larger volume of data.
Account Director
The Bateman GroupPublic Relations and Communications, 11-50 employees
Talkwalker
- The system is complicated. With everything that you're able to do, it does come at the cost of simplicity. It definitely requires training and a high level of expertise to properly leverage what it can do.
- The system can be slow. If you "ask" it to do too many things at once, it can get hung up and do the spin of doom.

Verified User
Consultant in Information Technology
Market Research Company, 51-200 employeesLikelihood to Renew
Digimind Social
Digimind Social 8.4
Based on 4 answers
I have seen many different tools. As mentioned earlier the tool has a very nice dashboard and the sentiment analysis from Digimind is better than other tools that I have tried in the past.
Associate Partner
Prophet Brand Strategy, LondonManagement Consulting, 201-500 employees
Talkwalker
Talkwalker 9.1
Based on 1 answer
Love it! In most cases, Talkwalker is a no-brainer: I can confidently recommend it to clients.
Founder, suntriangle insights
AMEC| the International Association for the Measurement and Evaluation of CommunicationsPublic Relations and Communications, 1-10 employees
Usability
Digimind Social
No score
No answers yet
No answers on this topic
Talkwalker
Talkwalker 9.1
Based on 1 answer
Despite all the functionalities available on the platform, I never felt overwhelmed or confused
Founder, suntriangle insights
AMEC| the International Association for the Measurement and Evaluation of CommunicationsPublic Relations and Communications, 1-10 employees
Performance
Digimind Social
No score
No answers yet
No answers on this topic
Talkwalker
Talkwalker 9.0
Based on 2 answers
Talkwalker gets the job done at a basic level. It performs regular indexing of existing webpages and tracks the instances in which a particular brand or company is mentioned. Especially for being free, this is an awesome resource. However, it should be said that this product does not perform nearly at the level of the paid options.
SEO Specialist
BambooHRComputer Software, 201-500 employees
Support Rating
Digimind Social
No score
No answers yet
No answers on this topic
Talkwalker
Talkwalker 7.5
Based on 4 answers
They are very helpful, but can sometimes be a little too quick and not explain things in as great a depth as we would like. They have great staff and programs, and we don't really have any other major complaints. Support is very responsive and helpful when need be.

Verified User
Employee in Marketing
Financial Services Company, 51-200 employeesAlternatives Considered
Digimind Social
Although both platforms are related to social media, Khoros is more specific and useful to do our social media reports. But Digimind is really good at social listening, providing us with the possibility of looking at other social networks and different types of sources. To sum up, they complement each other.
Social Media Manager
GTBAutomotive, 10,001+ employees
Talkwalker
Talkwalker is a complete package and within budgets and easy to use.
Digital Marketing Manager
CapgeminiInformation Technology & Services, 10,001+ employees
Return on Investment
Digimind Social
- As a business school professor teaching both MBAs and executives, I regularly use Digimind to demonstrate the power of social listening in various programs I teach. Digimind Social proved to be a solid, user-friendly tool that effectively show users the value of social media listening for various short-term (e.g., responding to angry customers) to long-term goals (e.g., managing online reputation, competitive analysis).
Assistant Professor of Marketing
INSEAD501-1000 employees
Talkwalker
- The free tool is a no-brainer. It absolutely helps ferret out mentions on social media that I wasn't aware of before.
- Now, I can use the tool for clients, too, so for consultants, it can be a great way to help stay on top of what's being said about them online, as well.
- Using the paid version would help delve into even more insights for your business.

Verified User
Consultant in Marketing
Public Relations and Communications Company, 1-10 employeesPricing Details
Digimind Social
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Talkwalker
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
No