What users are saying about
19 Ratings
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Score 8.9 out of 100
12 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

Digital River Global Commerce

Well suited if you are wanting to implement a solution with minimal staff or resources to support a large project such as E-Commerce software delivery.
Christopher Corbett | TrustRadius Reviewer

Sage Pay

This tool is most usable when used in parallel with Sage's accounting management software, as with other accounting systems it can generate errors, leaving room for other credit card payment processor alternatives to exist and be preferred by other potential users for their overall performance. It is promising the ability to develop transaction reports in summary or detailed form, resulting in a better management of income to then make the distribution of budgets in the company, thus achieving better planning and performance of our work. This service allows the processing of payments through touch screen card devices at POS points of sale without having to be sitting at your laptop, fortunately with face to face payments companies with fixed establishments can get their money faster, which constantly benefits the flow of money.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

Digital River Global Commerce
9.0
Sage Pay
Product catalog & listings
Digital River Global Commerce
10.0
Sage Pay
Product management
Digital River Global Commerce
10.0
Sage Pay
Bulk product upload
Digital River Global Commerce
10.0
Sage Pay
Branding
Digital River Global Commerce
7.9
Sage Pay
Mobile storefront
Digital River Global Commerce
9.7
Sage Pay
Product variations
Digital River Global Commerce
9.8
Sage Pay
Website integration
Digital River Global Commerce
8.9
Sage Pay
Visual customization
Digital River Global Commerce
5.7
Sage Pay
CMS
Digital River Global Commerce
9.5
Sage Pay

Online Shopping Cart

Digital River Global Commerce
9.8
Sage Pay
Abandoned cart recovery
Digital River Global Commerce
9.8
Sage Pay
Checkout user experience
Digital River Global Commerce
9.9
Sage Pay

Online Payment System

Digital River Global Commerce
10.0
Sage Pay
eCommerce security
Digital River Global Commerce
10.0
Sage Pay

eCommerce Marketing

Digital River Global Commerce
6.9
Sage Pay
Promotions & discounts
Digital River Global Commerce
9.8
Sage Pay
Personalized recommendations
Digital River Global Commerce
6.0
Sage Pay
SEO
Digital River Global Commerce
5.0
Sage Pay

eCommerce Business Management

Digital River Global Commerce
8.2
Sage Pay
Multi-site management
Digital River Global Commerce
2.0
Sage Pay
Order processing
Digital River Global Commerce
9.8
Sage Pay
Inventory management
Digital River Global Commerce
10.0
Sage Pay
Shipping
Digital River Global Commerce
10.0
Sage Pay
Custom functionality
Digital River Global Commerce
9.3
Sage Pay

Pros

Digital River Global Commerce

  • Digital River's email marketing arm has always been top notch. They are very connected with their customers, quick to alert us to any problems they are experiencing and respond if we bring something to their attention.
  • The Global Commerce platform has grown leaps and bounds in the last few years. Its great having a cloud based ecommerce platform that can be accessed securely from any computer in the world.
  • Worldwide payments continues to be a Digital River strong point. They are continually investigating and and doing the work necessary to new countries and locales to their platform.
Anonymous | TrustRadius Reviewer

Sage Pay

  • Simple. If you use a Sage accounting product the integration is seamless.
  • PCI compliant. PCI compliance is assured through the provided Trustwave audit.
  • Secure. Keeps all card numbers remotely, none stored locally where they could be exposed by a hack or dishonest employee.
  • Robust. API for integrating into multiple web platforms and extensive reporting capabilities through the secure web portal.
Herm Harrison | TrustRadius Reviewer

Cons

Digital River Global Commerce

  • Their flexibility and customizability are lacking. Changes to our cart or store require a lot of lead time discussions and development time.
  • They have many strange UI implementations for things. One search bar is a wildcard match, while another is a string match. One setting might break your product, or be editable once, but you cannot change it after that one time.
Benjamin Bell | TrustRadius Reviewer

Sage Pay

  • When you are reversing a credit card it just deducts from your total batch for the day. Instead of showing a separate charge out of the account. That can cause confusion if someone else is doing your bank reconciliation.
  • It would be nice is Sage Pay could copy over client emails as well as the address and other information so that you can send that email confirmation of charge without having to go back to pull it up.
  • If Sage could post it as a total deposit instead of each individual charge for the day that would also save time with bank reconciliation.
Alana (Comaduran) Gunaydin | TrustRadius Reviewer

Likelihood to Renew

Digital River Global Commerce

Digital River Global Commerce 8.6
Based on 5 answers
N/A I wasn't the person that implemented or recommended Digital River. But from an eCommerce standpoint I liked the organization overall and would recommend it.
Anonymous | TrustRadius Reviewer

Sage Pay

No score
No answers yet
No answers on this topic

Alternatives Considered

Digital River Global Commerce

We evaluated our ability to expand internationally with our current e-commerce platform and decided we could get to market faster with Digital River
Anonymous | TrustRadius Reviewer

Sage Pay

It plays better with Sage 50. It has better associates should you have an issue. It's reasonably priced.
Judy Lowe | TrustRadius Reviewer

Return on Investment

Digital River Global Commerce

  • Definitely positive impact in local markets
  • Positive impact in email marketing
  • Some positive experience with tailoring it for our business objectives
Madina Mukhamedova | TrustRadius Reviewer

Sage Pay

  • By simplifying payment processing and automatically posting payments to their related transactions within our Sage accounting product, it has eliminated a source of friction between sales and accounting.
  • Eliminates clerical errors in recording paymens.
  • Eliminates one step in the payment reconciliation process by automatically posting payments to their respective transactions.
  • Insures PCI compliance with scheduled monitoring. No need for a separate product.
Herm Harrison | TrustRadius Reviewer

Pricing Details

Digital River Global Commerce

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Digital River Global Commerce Editions & Modules

Additional Pricing Details

Sage Pay

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Sage Pay Editions & Modules

Edition
Flex$27.001
Plus$45.001
  1. per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Digital River Global Commerce
8.9
Sage Pay
9.0

Likelihood to Renew

Digital River Global Commerce
8.6
Sage Pay

Usability

Digital River Global Commerce
8.0
Sage Pay

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